2017 JEEP CHEROKEE Electrical System Problems

RANDOMLY, FROM TIME TO TIME WHILE DRIVING, MY SHIFTER LIGHTS ALL TURN RED AND MY MESSAGE CENTER READS SERVICE SHIFTER. I PARK MY JEEP, TURN IT OFF AND BACK ON, AND THE MESSAGE GOES AWAY. IT BEGAN DOING THIS WITH ONLY 29,000 MILES ON THE VEHICLE.

"SERVICE SHIFTER" WARNING LIGHT STARTED COMING ON ON THE DRIVER DISPLAY THIS SUMMER, ACCOMPANIED WITH A WARNING CHIME. AT FIRST INTERMITTENTLY, NOW IT IS ON PRETTY MUCH FULL TIME AFTER MOVING INTO GEAR. I AM UNABLE TO USE 4WD, SEE ELECTRONIC SPEEDOMETER, GAS CONSUMPTION GAUGES OR OTHER INFORMATION ON VEHICLE DUE TO THE ERROR MESSAGE. TOOK TO WYLER EASTGATE JEEP ON 7/16, THEY INFORMED ME THE BEZEL ON THE SHIFTER NEEDED REPLACEMENT, AND THE PART WOULD BE IN THE FOLLOWING WEEK. I HAD THEM KEEP THE CAR FOR THE FOLLOWING WEEK. THE FOLLOWING WEEK THEY NOTIFIED ME IT WAS POSSIBLE THE PART WOULDN'T BE AVAILABLE UNTIL THE END OF THE JULY, BUT THAT THE VEHICLE WAS STILL UNDER WARRANTY SO IT WOULDN'T COST ME ANYTHING. I HAVE SINCE FOLLOWED UP IN AUGUST AND AGAIN LAST WEEK AS THE DEALER NEVER CALLED BACK ON THE STATUS. THE LATEST CALL WAS ON...

SERVICE SHIFTER LIGHT COMES ON AND ALL GEARS LIGHT UP. CAR MAKES LOUD CLUNK NOISE WHEN SHIFTING GEARS AND HAS A HARD TIME SWITCHING GEARS. WAS TOLD BY DEALERSHIP THAT ELECTRONIC SHIFTER BEZEL AND PIGTAIL NEED TO BE REPLACED. KNOWN PROBLEM OF THE JEEP CHEROKEE.

WHILE DRIVING MY JEEP THE SCREEN LIGHTS UP AND FLASHES SERVICE SHIFTER, IT THEN LIGHTS UP THE WHOLE PANEL PRND IN RED AND MAKES IT HARD TO STEER ONE I STOP AND TURN THE VEHICLE OFF IT GOES AWAY BUT WILL POP UP RANDOMLY

OUR BRAND NEW VEHICLE HAS BEEN IN FOR MAINTENANCE SEVERAL TIMES, DUE TO SERVICE SHIFTER AND SERVICE 4X4. THIS IS ALL DUE TO A FAULTY SHIFTER BEZEL AND FAULTY WIRING TO THE SHIFTER BEZEL. THIS IS A COMMON ISSUE AND WELL KNOWN IF YOU DO GOOGLE SEARCHES ON THIS VEHICLE. CAN THIS BE LOOKED INTO? ITS NOT FAIR FOR THE CUSTOMER AND DEFINITELY AN ISSUE IF THE DEALER KNOWS EXACTLY WHAT THE ISSUE IS BEFORE RECEIVING THE CAR. MAKE THIS A RECALL ALREADY. WHY IS THIS AN ISSUE? BECAUSE IT PREVENTS THE VEHICLE FROM BEING THROWN INTO 4X4 AND ALSO CAUSES SOME VEHICLES TO LOOSE CONTROL FROM WHAT I AM READING. IN MY CASE, MY VEHICLE CAN NOT GO INTO 4X4.

'SERVICE SHIFTER' NOTIFICATION AFTER STARTING CAR, STAYED ON DURING ENTIRE DRIVE UNTIL CAR WAS POWERED OFF AND BACK ON AGAIN WHEN THE NOTIFICATION DISAPPEARED. WHILE NOTIFICATION WAS ON DASHBOARD, ALL RED LIGHTS (INDICATING PARK, NEUTRAL, REVERSE, DRIVE) WERE LIT UP RED ON SHIFTER. NOTIFICATION APPEARED INITIALLY WHILE VEHICLE WAS IN PARK AND DID NOT DISAPPEAR THROUGHOUT THE ENTIRE DRIVE (0-70MPH) UNTIL VEHICLE WAS POWERED OFF.

THE SERVICE SHIFTER MESSAGE HAS BEEN COMING ON AND ALL THE LIGHTS ON THE SHIFTER COME ON AS WELL. THE PAST 10 DAYS THE CAR HAS COMPLETELY SHUT DOWN (NO POWER) WHILE DRIVING. THEN WHEN I TRY TO RESTART IT HAS TAKEN A BIT BEFORE IT WILL START. I HAVE HAD TO TURN HAZARD LIGHTS ON IN MIDDLE OF ROAD WHERE I AM STOPPED. THIS HAS HAPPENED 3 TIMES IN THE PAST 10 DAYS. DRY WEATHER, GOING APPROXIMATELY 30 TO 40 MPH. NO RECALL BUT I SEE MANY OF THESE SAME ISSUES ONLINE IN BLOGS.

SERVICE SHIFTER LIGHT CONSTANTLY COMES ON. 2017 CHEROKEE HAS BEEN HAPENNING SINCE 20,000 - NOW HAVE 30,000 . HAVE SEEN AND HEARD HORROR STORIES. DEALER SAYS NO ISSUES. WANTS TO CHARGE FOR REPAIRS.

SERVICE SHIFTER LIGHT COMES ON & ALL LIGHTS IN GEAR SELECT COME ON. THIS THE THIRD TIME THIS HAS HAPPENED. I CAN ONLY FIND INVOICES FOR TWO TIMES. EACH TIME THIS HAS HAPPENED THE VEHICLE WAS IN MOTION.

WHILE DRIVING DOWN THE ROAD TODAY(SEPT 19,2020), THE CAR BEEPED GIVING ME A WARNING ON THE SCREEN TO SERVICE SHIFTER, ALL THE LIGHTS ON THE CONSOLE LIT UP RED. I PULLED THE CAR OVER, SHUT.IT OFF FOR 30 MIN. WHEN I STARTED IT BACK UP THE WARNING WENT OFF SO FAR BUT HAVEN'T DRIVEN IT AGAIN YET.

THE "SERVICE SHIFTER" WARNING COMES UP ON THE SCREEN SOMETIMES WHEN THE VEHICLE IS FIRST TURNED ON AND OTHER TIMES IT HAPPENS WHEN YOU ARE DRIVING THE VEHICLE. WE TOOK IT DO THE DEALER AND THEY SCANNED CODES AND THE CODE FOR A PROBLEM DETECTED WITH THE ELECTRONIC SHIFT MODULE CAME UP. THE DEALER SERVICE CENTER REPLACED THE SHIFTER BEZEL AND THE WIRING HARNESS FOR THAT PART. THIS WAS DONE JULY 19, 2019. WITHIN THE LAST 2 MONTHS, THIS HAS BEEN OCCURRING AGAIN; SO NOW THE PART AND WIRING HARNESS NEEDS REPLACED AGAIN.

ALL OF A SUDDEN "SERVICE SHIFTER" COME ON SCREEN WITH THE SHIFTER LIGHTS ALL ILLUMINATED RED. I TOOK IT TO THE DEALERSHIP AND THIS MORNING THEY INFORMED ME THAT THE WIRES IN THE GEARSHIFT AND A PLASTIC PIECE HAVE TO BE REPLACED. BECAUSE THIS HAPPENED AT 38,103 MILES IT IS NOT COVERED BY WARRANTY ANYMORE, HAD IT HAPPENED UNDER 36,000 MILES IT WOULD HAVE BEEN COVERED

THE GEAR SHIFT INDICATOR LIGHTS ALL CAME ON, A SERVICE SHIFTER ERROR CODE. I HAD TO PULL OVER PUT IT IN PARK AND TURN THE ENGINE OFF AND THEN TURN IT BACK ON AND IT RESET ITSELF. IN FEBRUARY 2019, THE SAME THING HAPPENED AND THEY FIXED THE ISSUE . THE PARTS WERE WARRANTIED FOR 2 YEARS OR 24,000 MILES ACCORDING TO WESTGATE JEEP IN RALEIGH NORTH CAROLINA. A WEEK OR LATER THE GEAR SHIFT ALL THE LIGHTS CAME ON AGAIN AND THEN I TOOK IT TO THE SHOP AT WESTGATE IN RALEIGH.

I'VE HAD THE SERVICE SHIFTER COME UP ON MY DASHBOARD, 2 TIMES THIS YEAR. 1ST HAPPENED IN JANUARY 2020, AND ON SEPTEMBER 9,2020. AND THEN THE SHIFTER LIGHTS UP RED ON EVERY GEAR. THE 1ST TIME THIS WENT OFF, I WAS LEAVING WORK AND JUST STARTED MY VEHICLE. THE 2ND TIME ON SEPTEMBER 9, 2020 IT CAME ON WHILE DRIVING. I HAVE SEEN PICTURES OF PEOPLE VEHICLES IN ACCIDENTS, AFTER THIS HAPPENED. THEY STATE THAT THE VEHICLE GOES INTO PARK ALL BY ITSELF. THOSE SCARES ME TO DEATH, THIS VEHICLE NEEDS RECALLED!

I HAVE HAD MY CAR ALMOST THREE YEARS, I HAVE 31,800 MILES ON IT. I'M GETTING "SERVICE SHIFTER" ERROR PERIODICALLY WHEN STARTING MY CAR. I TURN MY CAR OFF AND TURN IT BACK ON AND IT GOES OFF. IT'S HAPPENED THREE TIMES IN THE PAST 7 DAYS. I'VE READ A LOT OF OTHER PEOPLE WITH THE SAME ISSUE. JEEP SHOULD HAVE A RECALL ON THIS. THIS HAPPENED IN MY DRIVEWAY WHEN TURNING ON MY CAR. I READ THAT SOMEONE'S MECHANIC SAID IT CAN LEAVE YOU STRANDED AND IS DANGEROUS IF IT COMES ON WHILE DRIVING AS YOU WON'T BE ABLE TO PUT THE CAR IN PARK. THIS HA HAPPENED TO ME 3 TIMES OVER THE PAST 7 DAYS.

MY SERVICE SHIFTER MESSAGE HAS BEEN STAYING ON. WHEN IT FIRST STARTED GIVING THE MESSAGE IT WOULD GO OFF WHEN I CUT THE VEHICLE OFF AND I WOULDN'T GET THE MESSAGE AGAIN FOR A WHILE BUT NOW IT IS STAYING ON. I'VE ALSO BEEN HAVING ISSUES WITH THE TRANSMISSION SHIFTING REALLY HARD SOMETIMES BUT ONLY WHEN I GET THE SERVICE SHIFTER MESSAGE.

ON 5 DIFFERENT OCCASIONS WHILE DRIVING ON THE HIGHWAY MY SERVICE SHIFTER CAME ON MY DASHBOARD AND ALL MY GEARS TURNED RED.

WHILE DRIVING MY JEEP A WARNING POPPED ON THE DASH STATING TO SERVICE SHIFTER. MY CAR DECIDED TO HAVE THE BRAKES LOCK UP AND DASH SHOWED CAR WAS IN PARK WHILE THE SHIFTER CLEARLY SHOWED IT WAS IN DRIVE. THANK GOD I WAS NOT GOING MORE THAN 15MPH WHEN THIS HAPPENED AS WE HAD JUST PULLED OUT OF THE DRIVEWAY AND STARTED TO ACCELERATE. MY 5 YEAR OLD WAS IN THE CAR WITH ME. WE OR SOMEONE ELSE COULD HAVE BEEN SERIOUSLY HURT!

SEVERAL TIMES NOW WHILE DRIVING THE VEHICLE THE SERVICE SHIFTER WARNING COMES ON ON THE DASH AND ALL OF THE RED LIGHTS FOR THE PARK REVERSE NEUTRAL AND DRIVE ALL COME ON ON THE SHIFT COLUMN. AFTER PULLING OVER AND SHUTTING THE VEHICLE OFF AND TURNING IT BACK ON EVERYTHING RESETS ONLY TO DO IT AGAIN RANDOMLY FURTHER DOWN THE ROAD .

2017 JEEP CHEROKEE 'SERVICE SHIFTER' WARNING LIGHT APPEARED WHILE CAR WAS IN MOTION APPROX (50 MPH). ALL GEARS LIT UP WITH A RED LIGHT. IT STARTLED ME SO I PULLED OVER TO LOOK IT UP & SEE IF I'M IN IMMEDIATE DANGER

WHEN DRIVING THE CAR DASH WILL POP UP AND SAY 'SHIFTER SERVICE REQUIRED'. ALL OF THE LIGHTS ON THE SHIFTER LIGHT UP.

WHILE DRIVING THE SERVICE SHIFTER LIGHTER APPEARS ON DASH AND SHIFTER POSITION LIGHTS ALL LIGHT RANDOMLY AND HAS BEEN BECOMING MORE FREQUENT. THEY TURN OFF ONCE I STOP, TURN THE CAR OFF, AND RESTART THE CAR. I HAVE READ MODELS PREVIOUSLY HAVE BEEN RECALLED FOR THIS ISSUE BUT NOT 2017 WHICH APPEARS TO HAVE THE SAME ISSUES. ALSO I'VE HAD TO CHANGE MY SPARK PLUGS AT ABOUT EVERY 50,000 MILES. I REPLACED THEM ONCE ALREADY AND ONCE AGAIN I AM HAVING THE SAME ISSUE THE CHECK ENGINE LIGHT IS ON AND AT TIMES THE CAR IS SHAKING FROM THE MISFIRING. THE CHECK ENGINE LIGHT REMAINS ON AT A TIMES. THE CHECK ENGINE LIGHT FLASHES AND THE CAR IS SHAKING THE POWER AND ACCELERATION ARE SIGNIFICANTLY REDUCED WHEN THE SPARK PLUGS ARE ACTIVELY MISFIRING. THIS ONLY OCCURS WITH ACCELERATING AND PRESSING ON GAS PEDAL AND HAPPENS CONSTANTLY WHILE DRIVING. I'VE NEVER...

WHILE DRIVING THE SERVICE SHIFTER LIGHTER APPEARS ON DASH AND SHIFTER POSITION LIGHTS ALL LIGHT RANDOMLY AND HAS BEEN BECOMING MORE FREQUENT. THEY TURN OFF ONCE I STOP, TURN THE CAR OFF, AND RESTART THE CAR. I HAVE READ MODELS PREVIOUSLY HAVE BEEN RECALLED FOR THIS ISSUE BUT NOT 2017 WHICH APPEARS TO HAVE THE SAME ISSUES. ALSO I'VE HAD TO CHANGE MY SPARK PLUGS AT ABOUT EVERY 50,000 MILES. I REPLACED THEM ONCE ALREADY AND ONCE AGAIN I AM HAVING THE SAME ISSUE THE CHECK ENGINE LIGHT IS ON AND AT TIMES THE CAR IS SHAKING FROM THE MISFIRING. THE CHECK ENGINE LIGHT REMAINS ON AT A TIMES. THE CHECK ENGINE LIGHT FLASHES AND THE CAR IS SHAKING THE POWER AND ACCELERATION ARE SIGNIFICANTLY REDUCED WHEN THE SPARK PLUGS ARE ACTIVELY MISFIRING. THIS ONLY OCCURS WITH ACCELERATING AND PRESSING ON GAS PEDAL AND HAPPENS CONSTANTLY WHILE DRIVING. I'VE NEVER...

BROUGHT USED CAR AT 45000 MILES. GOT SERVICE SHIFTER LIGHT AND CHECK ENGINE LIGHT (PE420 CATALYTIC CONVERTERS). SERVICE SHIFTER LIGHT APPEAR RANDOMLY WHEN DRIVING FROM 10-60 MPH, AND GOES AWAY WHEN TURNING OFF CAR. HAS RETURNED EVERY 3 DAYS FOR ONE WEEK. CHECK ENGINE LIGHT REMAINS ON FOR ENTIRE WEEK. REAR PASSENGER SIDE DOOR LOCK DOES NOT RESPOND TO LOCK/UNLOCK BUTTON PRESS. REVERSE CAMERA DOES NOT DISPLAY CLEAR IMAGE.

MY SHIFTER LIGHT COMES ON FOR ALL OF THE SPACES ON MY SHIFTER. TWO DEALERSHIPS HAVE NOT SEEN ANY CODES TO MY SPECIFIC CAR. ALSO, MY SPARK PLUG BURNT OUT AT 45,000 MILES AND I WAS TOLD THAT IS NOT SUPPOSE TO HAPPEN THAT WAY.

MY 2017 JEEP CHEROKEE,S DASH WARNING LIGHT COMES ON SAYING SHIFTER SERVICE ' THIS HAS HAPPENED 6WEEKS AGO AND NOW AGAIN.UPON STOPPING THE VEHICLE , SHUTTING IT OFF AND THEN RESTARTING THE WARNING GOES AWAY . AFTER READING ALL THE PROBLEMS JEEP IS HAVING THEIR SEEMS TO BE NO SOLUTION BUT DEALERS GUESS WORK AND LITTLE RESULTS

2017 WITH 34K ON IT AND ON A MINIMUM OF 2 HANDS I HAVE HAD THE ERROR SERVICE SHIFTER COME UP. AFTER CAR IS TURNED OFF, IT WILL GO AWAY FOR NO SPECIFIC AMOUNT OF TIME AND THEN EVENTUALLY POP BACK UP EITHER WHILE DRIVING OR FIRST START UP OF THE DAY.

THE SERVICE SHIFTER LIGHT KEPT COMING ON WHILE DRIVING DUE TO A FAULTY WIRING HARNESS AND ALL GEARS LIT UP RED. I WAS CHARGED $375 TO HAVE IT FIXED, BUT IF YOU SEARCH THE FORUMS IT IT IS HAPPENING TO EVERYONE WITH A 2017 JEEP CHEROKEE.

I KEEP HAVING TO DO OIL CHANGES WITHIN A 1 1/2 MONTHS WITHOUT EVEN GOING 3,000 MILES. ALSO MY CAR SHUTS ON AND OFF RANDOMLY AND THE POWER GOES OUT ON THE RADIO AND SPEEDOMETER. I'VE TAKEN MY CAR IN AND THEY RUN A DIAGNOSTIC AND ALWAYS TELL ME THAT EVERYTHING WITH THE CAR IS FINE. THIS SHUT OFF SEEMS TO HAPPEN WHEN I STOP AT A STOP LIGHT OR STOP SIGN. ALL THE POWER SEEMS TO GO OUT AND THE CAR COMPLETELY SHUTS OFF. THE LIGHTS ON THE RADIO AND SPEEDOMETER HAVE GONE BLACK WHILE THE CAR IS IN MOTION, IT HAS HAPPENED WHILE I'M DRIVING ON THE HIGHWAY. I HAVE NO IDEA WHY I'M HAVING TO GET MORE FREQUENT OIL CHANGES.

I PURCHASED MY VEHICLE ON JULY 27TH PAYING 28,000 DOLLARS FOR IT. I TEST DRIVE IT AND EVERYTHING WAS FINE. TWO DAYS LATER MY 'SERVICE SHIFTER' LIGHT CANE ON AND EVERYTHING BY MY SHIFTER WAS ILLUMINATED. TODAY (08/03/2020) IT HAPPENED AGAIN. NUMEROUS PEOPLE ONLINE HAVE BEEN COMPLAINING ABOUT THEIR JEEPS DOING THE SAME THING. I HAVE UNDER 60,000 MILES ON THIS JEEP AND SOMETHING NEEDS TO BE DONE. I CAN END UP BEING STRANDED ON THE SIDE OF THE ROAD AS I TRAVEL A LOT. PLEASE RECALL THIS ISSUE AS MANY PEOPLE ARE PAYING TO GET THIS FIXED WHEN IT'S NOT THE CAR OWNERS FAULT.

ON A RECURRING BASIS, THE DASHBOARD LIGHTS UP WITH A "SERVICE SHIFTER NOW" MESSAGE AND ALL LIGHTS ON THE GEAR SHIFT ARE ILLUMINATED. AFTER A RESTART, THE LIGHTS GO AWAY AND THE CAR RESUMES NORMAL FUNCTIONALITY. THIS HAS HAPPENED MULTIPLE TIMES OVER THE PAST 6-8 MONTHS.

THE CAR HAS A SERVICE SHIFTER LIGHT ON AND ALL THE LIGHTS ON THE SHIFTER ARE LIT RED FOR EXAMPLE THE PARKING, REVERSE, DRIVE, NEUTRAL. THE CAR STARTED DRIVING REALLY ROUGH AND NOW THERE IS A RATTLING NOISE. BOUGHT THE CAR AROUND 1 MONTH AGO AND IT IS ALREADY GIVING PROBLEMS. THE CAR ONLY HAS 19,000 MILES AND WHEN I GOOGLED THE PROBLEM I SEE SEVERAL PEOPLE HAD THE SAME PROBLEM THEN THE DEALER FIXED THE PROBLEM CHARGING SOME PEOPLE BUT THE PROBLEM CAME BACK AS WELL AS CAUSING LEAKS OR OTHER PROBLEMS. THE VEHICLE WAS SITTING AT HOME THEN WHEN TURNED ON THE LIGHTS CAME ON AND THEN TURNED OFF THE LIGHTS WENT OFF A COUPLE TIMES BY RESTARTING THE ENGINE BUT NOW IT ALWAYS STAYS ON AS WELL AS CAUSES A RATTLING NOISE AS WELL AS VERY ROUGH DRIVING.

SERVICE SHIFTER MESSAGE APPEARS OUT OF NOWHERE AND JEEP SAYS THAT THIS IS NOT COVERED BY WARRANTY. I?VE SEEN MANY COMPLAINTS ABOUT THE SAME ISSUE AND WOULD REQUEST AN INVESTIGATION FOR A RECALL SINCE THIS SEEM TO BE A LIFE THREATENING SITUATION AND IT ALSO SEEMS THAT JEEP IS BOTH CARING THAT MUCH ABOUT IT. THEY SAY WE NEED TO CHANGE THE SHIFTER. CAR IS ONLY 3 YEARS OLD AND HAS ONLY 25K MILES. THIS IS HAPPENING VERY OFTEN NOW. AND TO HAVE THE CAR TURNED OFF AND THEN BACK ON IS NOT A SOLUTION TO ME AND MANY OTHER JEEP BUYERS. COMPLETELY DISAPPOINTED AND WOULD NEVER BUY A JEEP CHEROKEE AGAIN. *TR

SERVICE SHIFTER MESSAGE COMES UP IN THE MESSAGE CENTER ON THE DASH, AND PRND LIGHTS UP RED WHEN VEHICLE IS IN MOTION. PULLING OVER AND TURNING THE ENGINE OFF SOMETIMES MAKES THE MESSAGE GO AWAY, OTHER TIMES IT PERSISTS. PROBLEM STARTED AT AROUND 11,000 MILES. HAPPENS RANDOMLY, AND DEALERS CANNOT REPLICATE THE ISSUE. *TR

SHIFTER ERROR THEN TURNS OFF RANDOMLY. ESPECIALLY ON TURNS

FOR OVER A MONTH NOW I'VE RECEIVED"SERVICE SHIFTER" MESSAGE. CAR SHAKES BADLY AND LOSES POWER AS IF ITS GOING TO SHUT OFF. THREE DIFFERENT TIMES IT DID SHUT OFF AND STRUGGLED TO RE-CRANK! SERVICE SHIFTER MESSAGE GOES AWAY AFTER TURNING THE JEEP OFF & BACK ON. VERY UNSAFE WHEN DRIVING ON THE HIGHWAY (OR ANYWHERE)!!! PURCHASED BRAND NEW AND IS UP TO DATE ON OIL CHANGES, ETC. JEEP ALSO BURNS MORE OIL THAN IT SHOULD. *TR

THE SERVICE SHIFTER HAS COME ON MULTIPLE TIMES LATELY AND IT REQUIRES ME TO SHUT THE CAR DOWN COMPLETELY. ONCE RESTARTED THE CAR RUNS PERFECTLY UNTIL ABOUT ANOTHER 300 MILES OR SO AND THE SERVICE LIGHT COMES BACK ON. RECENTLY MY CAR WILL SHOW SERVICE SHIFTER THEN IT JUST SHUTS DOWN COMPLETELY IN THE MIDDLE OF DRIVING EXTREMELY DANGEROUS. I'VE BEEN SEEING MORE AND MORE PEOPLE HAVING THIS PROBLEM WITH THIS YEAR MAKE AND MODEL AND IT SHOULD DEFINITELY BE SOMETHING THEY INVESTIGATE AND RECALL IT'S EXTREMELY DANGEROUS TO JUST BE DRIVING AND YOUR CAR DECIDES TO SHUT OFF. *TR

SHIFTER SERVICE WARNING LIGHT HAS CAME ON AT 48,000 MILES AND GOES OFF WHEN I RESTART MY VEHICLE BUT HAS CAME BACK ON REPEATEDLY AFTERWARDS. IT ONLY HAPPENS AFTER I'M DRIVING FOR ABOUT 10 MINS AND WHEN I PUT MY JEEP IN PARK AND THE WARNING LIGHT COMES ON AND ALL OF THE SHIFTER LIGHTS TURN RED.

A MESSAGE APPEARS STATING TO 'SERVICE SHIFTER SOON' AND ALL THE LIGHTS ON THE SHIFTER LIGHT UP. THE MESSAGE IS RESET AFTER A RESTART. IT COMES BACK AT RANDOM INTERVALS: WHEN FIRST STARTING, DRIVING ON THE INTERSTATE, ETC. IT HAS COME ABOUT 30 TIMES OVER THE COURSE OF 1 YEAR. *TR

SERVICE SHIFTER LIGHT HAS COME ON MULTIPLE TIMES SINCE 36,000. VEHICLE NOW HAS 75,000 AND STILL AN ISSUE. IT WILL GO MONTHS W/O COMING ON,OR IT WILL COME ON MULTIPLE TIMES I ONE DAY. HAPPENS IN COLD, HOT, WET AND DRY WEATHER. VERY RANDOM. SHUT VEHICLE OFF AND RESTART AND IT GOES AWAY, TEMPORARILY. *TR

SERVICE SHIFTER LIGHT CAME ON WHEN I STARTED MY VEHICLE. I UNDERSTAND IT IS A VERY COMMON PROBLEM WITH THE NEWER JEEP CHEROKEES. IT WAS SUGGESTED I FILE A FORMAL COMPLAINT SO WE CAN GET A RECALL. PRETTY MUCH EVERY CHEROKEE HAS THIS PROBLEM BEFORE 50000 MILES. *TR

I WAS DRIVING DOWN THE HIGHWAY GOING 65 MILES AN HOUR AND ALL OF A SUDDEN ALL THE LIGHTS ON MY GEAR SHIFT TURNED RED AND THE CAR SEEMED TO HAVE STOPPED RUNNING. I WAS ABLE TO GET TO THE SIDE OF THE RODE AND PUT THE CAR IN PARK. A FEW MINUTES LATER I TRIED TO START THE VEHICLE AND ALL KINDS OF LIGHTS CAME UP ON MY PANEL AS WELL AS THE GEAR SHIFT. NOW I HAVE A CONSTANT MESSAGE TO SERVICE SHIFTER. I GOOGLED IT AND LOW AND BEHOLD THOUSANDS OF PEOPLE HAVE HAD THE SAME PROBLEM, FROM 2015 - 2018. WHY HAS THERE NOT BEEN A RECALL? MY FAMILY WAS NOT SAFE ON THE HIGHWAY. *TR

MY 2017 JEEP LATITUDE HAS 43K. WHILE DRIVING TO WORK, 60 MPH, ALL THE LIGHTS CAME ON NEXT TO THE SHIFTER AND "SERVICE SHIFTER" MESSAGE CAME ON. WHAT IS THE CAUSE OF THIS? I HAVE BEEN READING THAT MANY PEOPLE HAVE HAD THIS HAPPEN. WHEN I SHUT CAR OFF AND TURNED ON AGAIN, IT DID NOT COME BACK ON. BUT, FROM WHAT I READ, DEALERS ARE SAYING IT JUST NEEDS TO BE "RESET." IS THIS A SAFETY ISSUE? HELP. *TR

VEHICLE BOUGHT DEC/2019. 2 MONTHS LATER WHILE DRIVING HIGHWAY SPEEDS SERVICE SHIFTER LIGHT CAME ON, PULLED VEHICLE OVER AND WAITED A FEW MINUTES VEHICLE STARTED BACK UP NO LIGHT. MARCH 2020, DRIVING IN TOWN VEHICLE DECELERATED AND TOLD TO PUT VEHICLE IN PARK, ALL LIGHTS CAME ON AND SERVICE SHIFTER MESSAGE APPEARED AGAIN. VEHICLE STARTED AFTER A LITTLE BIT AND SINCE I WAS VERY CLOSE TO HOME I PARKED IT IN THE DRIVEWAY. CALLED A CERTIFIED DEALER TO DISCUSS ISSUE. REPLACED SHIFT BEZEL AND WIRING HARNESS. DIDN'T SOLVE THE ISSUE. COULDN'T SIMULATE MY ISSUE AT THE DEALERSHIP DIAGNOSTIC. WAS TOLD IF IT HAPPENS AGAIN MAY NEED AN ENTIRE SHIFTER ($1000+). HOW IS SOMETHING SO SERIOUS, THAT CAN APPLY YOUR EMERGENCY BRAKE WHILE AT DRIVING SPEED, OR DECELERATE YOU WHEN IN A DANGEROUS SITUATION NOT BE RECALLED? HOW MANY COMPLAINTS HAVE BEEN FILED? THIS IS NOT RIGHT. *TR

TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT 25 MPH AND MAKING A LEFT TURN, THE VEHICLE CEASED WITH THE SERVICE SHIFTER WARNING MESSAGE ILLUMINATED. THE DRIVER PULLED TO THE SIDE OF THE ROADWAY. AFTER APPROXIMATELY AN HOUR, THE VEHICLE RESTARTED AND THE DRIVER DROVE TO THE RESIDENCE. THE VEHICLE WAS TAKEN TO HOMER SKELTON CHRYSLER DODGE JEEP RAM LOCATED AT 7661 US-51, MILLINGTON, TN 38053, (901) 872-0195, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT AN UNKNOWN COMPUTER NEEDED TO BE RESET. THE COMPUTER WAS RESET HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 37,000.

THE SERVICE SHIFTER LIGHT WAS COMING ON. ALL THE LIGHTS ON THE GEAR SHIFT WERE LIT UP. AND THE EMERGENCY BRAKE KEPT APPLYING ON ITS OWN. THIS HAPPENED SEVERAL TIMES OVER THE COURSE OF TIME. I TOOK IT TO THE DEALERSHIP AND IT COST ME ALMOST $400 TO REPLACE THE BEZEL AND WIRING HARNESS. THE SERVICE TECH AT THE DEALERSHIP SAID WE WERE LUCKY THAT THE EMERGENCY BRAKE DIDN'T APPLY WHILE GOING AT HIGHER SPEEDS. *TR

ENGINE KEEPS SHUTTING DOWN WHILE DRIVING ON STREET OR HIGHWAY. 5 TIMES SINCE 9/19. DEALER REPLACED ENGINE AND PROBLEM CONTINUES

SERVICE SHIFTER APPEARED WHILE DRIVING WITHIN CITY AND ILLUMINATED GEAR SHIFT COLUMN IN RED. PULLED OVER TO PARK AND TURNED OFF VEHICLE. RESTARTED AND SERVICE SHIFTER DID NOT REMAIN.

WAS DRIVING AND IN MOTION WHEN I HEARD A DING AND THE "SERVICE SHIFTER" ALERT CAME ON, AND ALL OF THE GEARS HAD THE RED LIGHT ON. I HAVE OWNED THE VEHICLE FOR 9 MONTHS AND HAVE NEVER HAD AN ELECTRICAL ISSUE BEFORE. IT IS NOT DUE FOR AN OIL CHANGE OR ANY OTHER MAINTENANCE SERVICE. IT IS AT 47,000 MILES AND WHEN I CALLED THE DEALERSHIP, THEY SAID THIS HAPPENS VERY FREQUENTLY BUT IS NOT COVERED UNDER WARRANTY, AND THAT I WOULD NEED TO REPLACE THE SHIFTER AND SHIFTER HARNESS. I AM VERY UPSET AND DISAPPOINTED WITH JEEP THAT THIS IS A LIFE-THREATENING ISSUE, AND IT HAPPENS "FREQUENTLY." PLEASE INVESTIGATE THIS ISSUE AS THIS IS NOT FAIR TO OWNERS WHO ARE NOW AT RISK WHEN TRAVELING.

WHEN I START MY CAR, SERVICE SHIFTER COMES ON AND ALL MY LIGHTS ON THE PANEL. I HAVE TO TURN MY CAR OFF, OPEN MY DOOR TO RESET. IT TAKES A FEW TRIES FOR THE CAR TO RESET. ALSO, MY CAR BUMPS FORWARD WHILE DRIVING. HAPPENS FREQUENTLY. I HAVE TAKEN THIS IN SEVERAL TIMES TO THE DEALERSHIP BY THIS NEVER FIXES THE ISSUE. THIS HAS BEEN AN ISSUE SINCE I BOUGHT THE CAR IN DECEMBER OF 2016. ANOTHER ISSUE IS THAT MY CAR JUST DIES WHILE I AM DRIVING. BATTERY IS FINE. AFTER SEVERAL ATTEMPTS AND PUSHING THE GAS PEDAL DOWN, THE CAR WILL START AGAIN AFTER RESTING FOR 10MINUTES. DEALERSHIP ALWAYS SAYS ITS THE OIL, BUT I HAVE 2 MONTHS STILL TO GO FOR OIL CHANGE AND OVER 2,000 MILES TIL MY NEXT CHANGE. OIL LIFE IS OVER 50%. EVERYTIME I TAKE IT IN FOR THIS IT WORKS FOR...