NHTSA Complaint #11354888 — 2017 JEEP CHEROKEE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11354888
Vehicle	2017 JEEP CHEROKEE
Component	ELECTRICAL SYSTEM
Date of Incident	September 11, 2020
Date Filed	September 14, 2020
Mileage	38,103 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

ALL OF A SUDDEN "SERVICE SHIFTER" COME ON SCREEN WITH THE SHIFTER LIGHTS ALL ILLUMINATED RED. I TOOK IT TO THE DEALERSHIP AND THIS MORNING THEY INFORMED ME THAT THE WIRES IN THE GEARSHIFT AND A PLASTIC PIECE HAVE TO BE REPLACED. BECAUSE THIS HAPPENED AT 38,103 MILES IT IS NOT COVERED BY WARRANTY ANYMORE, HAD IT HAPPENED UNDER 36,000 MILES IT WOULD HAVE BEEN COVERED

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