NHTSA Complaint #11325219 — 2017 JEEP CHEROKEE

VEHICLE BOUGHT DEC/2019. 2 MONTHS LATER WHILE DRIVING HIGHWAY SPEEDS SERVICE SHIFTER LIGHT CAME ON, PULLED VEHICLE OVER AND WAITED A FEW MINUTES VEHICLE STARTED BACK UP NO LIGHT. MARCH 2020, DRIVING IN TOWN VEHICLE DECELERATED AND TOLD TO PUT VEHICLE IN PARK, ALL LIGHTS CAME ON AND SERVICE SHIFTER MESSAGE APPEARED AGAIN. VEHICLE STARTED AFTER A LITTLE BIT AND SINCE I WAS VERY CLOSE TO HOME I PARKED IT IN THE DRIVEWAY. CALLED A CERTIFIED DEALER TO DISCUSS ISSUE. REPLACED SHIFT BEZEL AND WIRING HARNESS. DIDN'T SOLVE THE ISSUE. COULDN'T SIMULATE MY ISSUE AT THE DEALERSHIP DIAGNOSTIC. WAS TOLD IF IT HAPPENS AGAIN MAY NEED AN ENTIRE SHIFTER ($1000+). HOW IS SOMETHING SO SERIOUS, THAT CAN APPLY YOUR EMERGENCY BRAKE WHILE AT DRIVING SPEED, OR DECELERATE YOU WHEN IN A DANGEROUS SITUATION NOT BE RECALLED? HOW MANY COMPLAINTS HAVE BEEN FILED? THIS IS NOT RIGHT. *TR