NHTSA Complaint #11325478 — 2017 JEEP CHEROKEE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11325478
Vehicle	2017 JEEP CHEROKEE
Component	ELECTRICAL SYSTEM
Date of Incident	April 12, 2020
Date Filed	May 21, 2020
Mileage	37,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

I WAS DRIVING DOWN THE HIGHWAY GOING 65 MILES AN HOUR AND ALL OF A SUDDEN ALL THE LIGHTS ON MY GEAR SHIFT TURNED RED AND THE CAR SEEMED TO HAVE STOPPED RUNNING. I WAS ABLE TO GET TO THE SIDE OF THE RODE AND PUT THE CAR IN PARK. A FEW MINUTES LATER I TRIED TO START THE VEHICLE AND ALL KINDS OF LIGHTS CAME UP ON MY PANEL AS WELL AS THE GEAR SHIFT. NOW I HAVE A CONSTANT MESSAGE TO SERVICE SHIFTER. I GOOGLED IT AND LOW AND BEHOLD THOUSANDS OF PEOPLE HAVE HAD THE SAME PROBLEM, FROM 2015 - 2018. WHY HAS THERE NOT BEEN A RECALL? MY FAMILY WAS NOT SAFE ON THE HIGHWAY. *TR

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