2018 FORD FUSION Engine And Engine Cooling Problems

The contact owns a 2018 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle started shuddering violently, hesitated, and failed to accelerate to approximately 35 MPH. The check engine warning light was flashing. The contact related the failure to the Customer Satisfaction Program: 21N12. The vehicle was towed to the local dealer, where it was diagnosed with coolant intrusion into the cylinders. The dealer informed the contact that the engine small block needed to be replaced, but a full engine replacement was recommended. The vehicle was not repaired. The manufacturer was contacted and filed a complaint. The manufacturer advised the contact that a future report would be issued. The failure mileage was approximately 100,000.

The contact owns a 2018 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle was running rough, jerking, and shaking. The transmission and coolant temperature warning lights were illuminated. The message "Engine Overheating - Reduced Power" was displayed, and the vehicle went into LIMP Mode. The contact pulled over and had the vehicle towed to the residence. The vehicle was later towed to an independent mechanic, who determined that there was coolant intrusion in the engine, a blown head gasket, and a cracked engine block. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 148,000.

The contact owns a 2018 Ford Fusion. The contact stated that upon starting the vehicle, there was an abnormal rattling sound coming from the engine with white smoke coming from the exhaust system, with the check engine warning light illuminated. Additionally, the message “Service Vehicle Soon” was displayed. The vehicle was taken to a local dealer, where it was diagnosed, and the contact was informed that the engine was faulty due to coolant intrusion. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 84,112.

The contact owns a 2018 Ford Fusion. The contact stated that the vehicle was idling roughly with the check engine warning light illuminated. The vehicle was taken to the dealer, who suggested that the spark plugs be replaced and a tune-up be performed based on the mileage. The dealer performed the spark plug replacement and tune-up, and the check engine warning light was no longer illuminated; however, the vehicle was still idling roughly. The vehicle was returned to the dealer, who diagnosed the vehicle with coolant intrusion into the engine. The contact was informed that the engine had failed and needed to be replaced. The dealer diagnosed the vehicle and determined that the rear brakes and rear brake rotors needed to be replaced due to a brake fluid leak. The vehicle was not repaired. The contact was informed of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic); however, the VIN was...

The contact owns a 2018 Ford Fusion. The contact stated that after the engine was replaced, there was an abnormally loud banging sound coming from the engine compartment. The vehicle was taken back to the local dealer, who diagnosed the vehicle with a cracked engine flex plate. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 59,851.

The contact owns a 2018 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle briefly began to shake violently before returning to normal functionality. The check engine warning light was illuminated. The vehicle was taken to the dealer, who determined that coolant intrusion into various cylinders had resulted in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 130,000.

The contact owns a 2018 Ford Fusion. The contact stated that the check engine warning light was displayed on the instrument panel. The vehicle was taken to an independent mechanic, where a code reader determined that there was a misfire in cylinders #1 and #3. The vehicle was taken to a dealer, where the engine misfires were confirmed, and the engine's long block needed to be replaced. Upon investigation, the contact discovered Technical Service Bulletin: 22-2229; however, the vehicle was not covered under the TSB. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was 88,300.

The contact owns a 2018 Ford Fusion. The contact stated that the low coolant warning light had illuminated prematurely. Upon inspecting the vehicle, the contact was unable to find a coolant leak. Additionally, the contact stated that the vehicle overheated while driving, which required the contact to pull over temporarily and to resume driving after the vehicle had cooled down. The vehicle was taken to a certified mechanic, where it was diagnosed that there was coolant intrusion into the engine, which caused the engine to slowly fail. The vehicle was not repaired. The dealer was notified of the failure. The contact related the failure to an unknown recall. The manufacturer was informed of the failure and confirmed that the VIN was not included in the recall. The manufacturer referred the contact to the NHTSA Hotline to file a safety complaint. The failure mileage was approximately 150,000.

The contact owns a 2018 Ford Fusion. The contact stated that upon starting the vehicle, the vehicle started shuddering. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that there was coolant leaking into the cylinder. The mechanic informed the contact that the engine needed to be replaced. The contact called the local dealer for parts; however, the vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that the VIN was not under recall for the failure. The failure mileage was approximately 91,000.

The contact owns a 2018 Ford Fusion. The contact stated while the vehicle was parked, the vehicle shuddered. The contact stated that the check engine warning light was illuminated, and the message "Coolant Overheating" was displayed on the instrument panel. The failure had occurred on several occasions. The vehicle was taken to a dealer where it was diagnosed and determined that there was coolant intrusion into the cylinders, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 90,000.

The contact owns a 2018 Ford Fusion. The contact stated that while driving 5 MPH, the contact heard a sound like running water coming from the engine. The contact stated that the check engine warning light was illuminated. An independent mechanic was contacted. The vehicle was taken to the independent mechanic, where it was diagnosed that there was coolant leaking into the engine, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The contact related to the failure of the Customer Satisfaction Program: 19B37 (Engine - Powertrain Control Module Reprogramming). The contact was transferred to the NHTSA Hotline to report the failure. The approximate failure mileage was 102,000.

The contact owns a 2018 Ford Fusion. The contact stated that while his wife was driving at an undisclosed speed, there was an abnormal sound coming from the fuel tank. The check engine warning light was illuminated. The vehicle was taken to the dealer and was diagnosed with a coolant sensor failure. The coolant sensor was replaced; however, the failure persisted. The vehicle was taken to an independent mechanic who replaced the coolant sensor. The contact stated that recently, the failure had recurred. The vehicle was taken to a different independent mechanic, who diagnosed the vehicle and determined that the engine block was cracked and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The contact related to the failure to the Customer Satisfaction Program: 21N12; however, the vehicle was not included....

The contact owns a 2018 Ford Fusion. The contact stated while driving approximately 45 MPH, the message "Engine Overheating" was displayed on the instrument panel. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that there was internal coolant intrusion into the cylinders, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 86,000.

The contact owns a 2018 Ford Fusion. The contact stated while driving at an undisclosed speed, the engine overheated and the check engine warning light illuminated. In addition, the contact noticed white smoke coming from the exhaust, and the engine was running abnormally rough. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion in cylinder #1, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 115,000.

The contact owns a 2018 Ford Fusion. The contact stated that while driving at an undisclosed speed, the message “Low Engine Oil Pressure” was displayed. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion into the cylinders. The contact was informed that the engine block needed to be replaced. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion); however, the vehicle was not covered. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 54,000.

The contact owns a 2018 Ford Fusion. The contact stated while driving at an undisclosed speed, the engine overheated with the check engine warning light illuminated. The contact stated that the message that the engine was overheating was illuminated. The vehicle was restarted after the contact added coolant to the reservoir. The contact stated that after adding coolant to the reservoir, the failure recurred. The vehicle was taken to an independent mechanic, where it was diagnosed that coolant had leaked into the cylinders, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired, and the contact was referred to the dealer for further assistance. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 155,000.

The contact owns a 2018 Ford Fusion. The contact stated while driving at 35 MPH, the check engine light illuminated. The contact stated that the failure was related to Customer Satisfaction Program: 21N12. The vehicle was taken to an independent mechanic who determined that there was a coolant intrusion into the engine and the long block needed to be replaced.The local dealer was contacted, who confirmed that there was no recall on the VIN. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and the contact was referred to the NHTSA Hotline. The failure mileage was approximately 95,308.

The contact owns a 2018 Ford Fusion. The contact stated that while driving at an undisclosed speed, the engine overheated with the check engine warning light illuminated. The vehicle was able to restart. The vehicle was taken to an independent mechanic where it was diagnosed and determined that there was coolant intrusion into the engine, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not diagnosed or repaired. The dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.

The contact owns a 2018 Ford Fusion. The contact stated that while driving at various speeds, a warning light indicating that the engine was overheating was illuminated. The contact added coolant to the vehicle; however, the failure persisted. The contact stated that the vehicle was experiencing an excessive coolant consumption. The vehicle was taken to Advance Auto, where it was diagnosed with a misfire in cylinder #3. The vehicle was taken to the dealer and was diagnosed with coolant intrusion in cylinder #3. The dealer determined that the short block needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 91,000.

The contact owns a 2018 Ford Fusion. The contact stated while driving at an undisclosed speed, there was white smoke coming from the exhaust pipe. The check engine warning light was illuminated. The vehicle was taken back to the residence. A dealer was contacted and informed the contact that the failure was a known issue and that the engine needed to be replaced; however, there was no recall on the VIN for the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 120,000.

The contact owns a 2018 Ford Fusion. The contact stated that while driving at 35 MPH, the temperature gauge began to indicate that the vehicle was overheating, prompting the contact to discontinue driving the vehicle. The check engine warning light was illuminated. The vehicle was taken to the dealer, who determined that coolant intrusion into various cylinders had resulted in damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 103,500.

The contact owns a 2018 Ford Fusion. The contact stated that the engine was misfiring with white smoke coming from the exhaust pipe. The size of white smoke coming from the exhaust pipe had increased over time. The “WRENCH” warning light remained illuminated. The check engine warning light was illuminated intermittently. The vehicle was hesitating while attempting to start. The vehicle was taken to a certified mechanic who diagnosed that the engine block had coolant intrusion in two cylinders and was causing the misfire. The contact replaced the coils and spark plugs; however, the failure persisted. The contact became aware of NHTSA ID Number: 10213732 (Engine and Engine Cooling) which was linked to the failure. The dealer was contacted and confirmed that the vehicle was not included due to the mileage. The manufacturer was made aware of the failure and confirmed that the vehicle was not covered under the NHTSA...

The contact owns a 2018 Ford Fusion. The contact stated that while starting the vehicle, the vehicle shuddered with white smoke coming from the exhaust pipe. The check engine warning light was illuminated. The failure had occurred on several occasions. The vehicle was taken to an independent mechanic where it was diagnosed with coolant leak into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and filed a complaint. The vehicle remained at residence unrepaired. The approximate failure mileage was 140,000.

The contact's son owns a 2018 Ford Fusion. The contact's son stated while driving at an undisclosed speed, the vehicle shuddered and white smoke emitted from the exhaust pipe. The check engine warning light was illuminated. The failure occurred on several different occasions and the coolant level was abnormally low. The vehicle was not taken to a dealer. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 90,000.

The contact owns a 2018 Ford Fusion. The contact stated while driving at an undisclosed speed, there was a knocking sound coming from the engine. There was no warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to the dealer and was diagnosed with coolant intrusion into the cylinder, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 115,000.

The contact owns a 2018 Ford Fusion. The contact stated while driving 40 MPH, the vehicle started shuddering significantly and the engine overheated. The check engine warning light was illuminated. The contact continued driving at 20 MPH. The vehicle was driven to the residence. The vehicle was then taken to the dealer, where it was diagnosed and determined that there was a coolant intrusion in the engine. The dealer determined that the engine needed to be replaced and related the failure to Ford Campaign Number: 21N12 and TSB Number: 22-2134. The vehicle was not repaired. The manufacturer was notified of the failure but denied assistance in covering the cost of the repair. The failure mileage was approximately 110,000.

The contact owns a 2018 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle experienced rough idling. The check engine warning light was illuminated. The vehicle was taken to the dealer, where the spark plugs were replaced, but the failure persisted. The vehicle was taken back to the dealer, and the contact was informed that the fuel injector in cylinder #3 needed to be replaced. The vehicle was then taken to Terrebonne Ford (339 St Charles St, Houma, LA 70360), where it was determined that there was coolant intrusion into the cylinder block and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 80,000.

The contact owns a 2018 Ford Fusion. The contact stated while driving 45 MPH, the message "Coolant Temperature Overtemperature" was displayed, causing the vehicle to decelerate. The contact stated that another message advising that the engine power was reduced, and to pull to the side of the road was displayed. The contact pulled to the side of the road and checked the coolant level. The contact noticed that the coolant was overheating and leaking. The contact added coolant to the vehicle. The contact stated that the failure recurred intermittently. Additionally, the contact stated that the engine was misfiring on cold starts. A message advising to service the engine soon was displayed. The vehicle was taken to the dealer, where it was diagnosed that there was coolant intrusion in the engine, and the dealer determined that the short block needed to be replaced. The vehicle was not repaired. The manufacturer was...

The contact owns a 2018 Ford Fusion. The contact stated while driving at various speeds, the vehicle shuddered and white smoke came out of the exhaust pipe; there was an abnormal sound coming from the engine compartment. The "Engine Coolant Overtemperature" message was displayed on the instrument panel and the check engine warning light was illuminated. The failure occurred on several different occasions. The vehicle was taken to a dealer where it was diagnosed that there was a coolant leak intrusion into the cylinder and that the engine needed to be replaced. The dealer made the contact aware of Technical Service Bulletin Number: 19-2346. The vehicle was not repaired. The manufacturer was notified of the failure and confirmed that there was no recall associated with the failure; the manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 111,700.

The contact owns a 2018 Ford Fusion. The contact stated that while driving at an undisclosed speed, there was an engine misfire with the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the spark plugs had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 122,000.

The contact owns a 2018 Ford Fusion. The contact stated while driving 50 MPH, the check engine warning light illuminated, and the vehicle started sputtering. The vehicle was taken to an independent mechanic, where it was diagnosed with coolant intrusion in the engine. The vehicle was then taken to the dealer, where it was diagnosed with coolant intrusion in the engine. The dealer determined that the short block needed to be replaced. The dealer informed the contact that the failure was related to Ford Campaign Number: 21N12; however, the vehicle was not covered due to the mileage. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that a notice for Ford Campaign Number: 21N12 was previously sent; however, the contact had not received the notice. The failure mileage was approximately 120,000.

The contact owns a 2018 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle was smoking with the engine overheating. The wrench symbol was displayed and was flashing on and off. The engine warning light was illuminated and flashing on and off. The contact stated that the failure was related to Customer Satisfaction Program: 21N12. The vehicle was taken to the local dealer, where it was diagnosed that the thermostat housing was leaking. The vehicle was not repaired. The manufacturer was contacted, and informed the contact that there was no recall coverage for the failure. The contact was referred to the local dealer for assistance. The failure mileage was approximately 76,422.

The contact owns a 2018 Ford Fusion. The contact stated that the vehicle had experienced rough starts and there was a slushing liquid sound coming from inside the dashboard. Additionally, while operating the vehicle the check engine warning light remained illuminated and the vehicle stalled. The vehicle was taken to the local dealer who diagnosed that the engine block was cracked and causing coolant to leak into the engine. The contact was advised that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 120,000.

The contact owns a 2018 Ford Fusion. The contact stated that while driving 45-50 MPH, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the head gasket was blown. The dealer determined that the engine block needed to be replaced. The vehicle was then taken to an independent mechanic, where the engine was replaced. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 97,000.

The contact owns a 2018 Ford Fusion. The contact stated while driving at an undisclosed speed, there was an engine misfire, and the low coolant level warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion into cylinder #2 and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that the repair was not covered under Customer Satisfaction Program: 21N12. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 56,000.

The contact owns a 2018 Ford Fusion. The contact stated while driving approximately 15 MPH, the vehicle stalled occasionally and returned to normal operation once the contact had turned off and restarted the vehicle. In addition, there was smoke coming from the tailpipes. The check engine warning light was illuminated. The vehicle was drivable and was driven to an independent mechanic where it was diagnosed with a coolant leak, and the mechanic suggested that the vehicle be taken to a Ford dealer. The vehicle was towed to a Ford dealer where it was confirmed that there was a coolant intrusion into the cylinder head gasket. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for further assistance. The failure mileage was approximately 135,000.

The contact owns a 2018 Ford Fusion. The contact stated while driving 45 MPH, the engine started to overheat, and there was smoke coming from underneath the hood. The message "Vehicle Temperature Overheating" was displayed. The contact pulled over to the side of the road and allowed the vehicle to cool down. The contact was able to continue driving; however, the failure recurred several times while driving. The contact pulled to the side of the road several times until arriving to the residence. The vehicle was taken to the dealer, where it was diagnosed that the PCM had failed. Additionally, the dealer diagnosed there was coolant intrusion in the engine cylinders. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to Ford Campaign Number: 21N12. The manufacturer was notified of the failure and referred the contact to the NHTSA...

The contact owns a 2018 Ford Fusion. The contact stated while operating the vehicle, the message "Turn Engine Off" was displayed, and the engine temperature gauge indicated that the engine had overheated. The vehicle was taken to the local mechanic who diagnosed that the engine had failed due to coolant intrusion into the cylinders. The contact was advised that the engine short block needed to be replaced. The vehicle was not repaired. The manufacturer was contacted regarding the failure. The failure mileage was approximately 87,000.

The contact owns a 2018 Ford Fusion. The contact stated whenever cold starting the vehicle, the vehicle idled rough. The contact stated that the check engine warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that coolant had leaked into the engine block and the engine needed to be replaced. The vehicle was not repaired. The contact was advised by the dealer that the vehicle was no longer under warranty coverage under recall: 21N12 - Coolant Intrusion into the Cylinder (Engine and Engine Cooling). The manufacturer was informed of the failure. The failure mileage was 101,080.

The contact owns a 2018 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle briefly hesitated and jerked, prompting the contact to pull over to the shoulder of the roadway. After pulling over, the contact observed that the vehicle was idling rough and turned off the vehicle. Upon attempting to restart the vehicle, the vehicle initially failed to start and required a jump start. The check engine warning light was illuminated. The vehicle was taken to the dealer, who observed coolant intrusion into cylinder #3, resulting in engine damage. The contact was informed that the long block needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage...

The contact owns a 2018 Ford Fusion. The contact stated that while the vehicle was parked in the driveway, upon attempting to start the vehicle, the vehicle failed to start as intended. The contact stated that when the vehicle was started and idling, there was white smoke coming from the engine compartment. The contact inspected the vehicle; however, no visible fluid leaks were noticed. The vehicle then stalled, and the check engine warning light illuminated. The vehicle was not repaired or diagnosed by an independent mechanic or local dealer. The contact related the failure to an unknown recall; however, the vehicle was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000. The VIN was not available.

Technical Service Bulletin (TSB) 1.5L EcoBoost for Ford Fusion vehicles built on or before June 10, 2019 may indicate low coolant levels, white exhaust smoke, or rough running conditions Myself and a few of my relatives and friends who have the same vehicle have experienced this and yet no recall was issued when I looked it up by vin . I have called the hotline number several times and have got ahold of no one . I have been on the phone up to an hour each time . I would like someone to contact me pertaining to this I have documentation from dealer in regards of issue. I have sent a letter to ford company pertaining to this and also have foster legal assistance to how I can proceed with getting issue fixed .

The contact owns a 2018 Ford Fusion. The contact stated that the check engine warning light illuminated while starting the vehicle, with cloud of white exhaust smoke coming from the tailpipe intermittently. The vehicle was taken to an independent mechanic where it was diagnosed that there was coolant leaking into the engine, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and it was confirmed that the VIN was not under recall for the failure. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was 73,000.

The contact owns a 2018 Ford Fusion. The contact stated that while driving at an undisclosed speed, there was an alarm for the coolant temperature being elevated. The contact pulled over and turned off the air conditioner and the vehicle. The engine cooled off while driving. The vehicle was taken to the local dealer, who informed the contact that coolant was leaking into the engine and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but there were no recalls for the failure. The contact was referred to the NHTSA Hotline. The failure mileage was approximately 120,000.

The contact owns a 2018 Ford Fusion. The contact stated that while driving at an undisclosed speed, the low coolant warning light illuminated. The contact drove the vehicle to a safe location and the vehicle was towed to the dealer where it was diagnosed with engine failure due to a coolant leak. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was informed that the repair was not eligible to be covered under TSB: 22-2333. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 78,891.

The contact's wife owns a 2018 Ford Fusion. The contact stated that upon starting the vehicle; there was heavy white smoke coming from the exhaust pipe. The contact then stated that while driving at various speeds, the vehicle would hesitate upon depression of the accelerator pedal with the coolant and check engine warning lights illuminated. The vehicle was initially taken to an independent mechanic where a diagnostic test showed that there was coolant intrusion into one of the cylinders. The dealer was notified of the failure and the contact was informed that the vehicle was not included in a recall. The manufacturer was also notified of the failure and the contact provided the same information. The manufacturer referred the contact to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 90,000.

The contact owns a 2018 Ford Fusion. The contact stated that upon starting the vehicle, the vehicle briefly vibrated before returning to normal functionality. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined there was a misfire in cylinder #2, requiring the spark plug to be replaced. The vehicle was not repaired. The vehicle was then taken to the dealer, who determined that coolant intrusion had damaged the engine block, requiring the engine to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 102,000.

The contact owns a 2018 Ford Fusion. The contact stated that while operating the vehicle, The check engine warning light illuminated off and on and the vehicle was driving rough. Upon inspection, the contact discovered that the engine coolant level was very low. The vehicle was taken to the local dealer who diagnosed a cylinder misfire caused by coolant intrusion in cylinder #2. The vehicle was not yet repaired. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The contact was informed that the vehicle did not qualify for the Extended Warranty coverage for the failure. The failure mileage was 50,000.

The contact owns a 2018 Ford Fusion. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the spark plugs. The vehicle was repaired, but the failure reoccurred. The vehicle was then taken to the dealer, who determined that coolant intrusion had damaged the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 19B37. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 76,000.

The contact owns a 2018 Ford Fusion. The contact stated the vehicle was low on coolant and failed to start. The vehicle was taken to a local independent mechanic where it was diagnosed that there was coolant intrusion into the engine. The contact stated that there was an increase of white smoke coming from the exhaust. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 125,000.