NHTSA Complaint #11630991 — 2018 FORD FUSION

The contact owns a 2018 Ford Fusion. The contact stated while driving at an undisclosed speed, there was a knocking sound coming from the engine. There was no warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to the dealer and was diagnosed with coolant intrusion into the cylinder, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 115,000.