NHTSA Complaint #11600625 — 2018 FORD FUSION ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	11600625
Vehicle	2018 FORD FUSION
Component	ENGINE AND ENGINE COOLING
Date of Incident	July 4, 2024
Date Filed	July 9, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

Technical Service Bulletin (TSB) 1.5L EcoBoost for Ford Fusion vehicles built on or before June 10, 2019 may indicate low coolant levels, white exhaust smoke, or rough running conditions Myself and a few of my relatives and friends who have the same vehicle have experienced this and yet no recall was issued when I looked it up by vin . I have called the hotline number several times and have got ahold of no one . I have been on the phone up to an hour each time . I would like someone to contact me pertaining to this I have documentation from dealer in regards of issue. I have sent a letter to ford company pertaining to this and also have foster legal assistance to how I can proceed with getting issue fixed .

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