NHTSA Complaint #11586364 — 2018 FORD FUSION ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	11586364
Vehicle	2018 FORD FUSION
Component	ENGINE AND ENGINE COOLING
Date of Incident	April 27, 2024
Date Filed	May 1, 2024
Mileage	125,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

The contact owns a 2018 Ford Fusion. The contact stated the vehicle was low on coolant and failed to start. The vehicle was taken to a local independent mechanic where it was diagnosed that there was coolant intrusion into the engine. The contact stated that there was an increase of white smoke coming from the exhaust. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 125,000.

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