NHTSA Complaint #11614758 — 2018 FORD FUSION

The contact owns a 2018 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle was smoking with the engine overheating. The wrench symbol was displayed and was flashing on and off. The engine warning light was illuminated and flashing on and off. The contact stated that the failure was related to Customer Satisfaction Program: 21N12. The vehicle was taken to the local dealer, where it was diagnosed that the thermostat housing was leaking. The vehicle was not repaired. The manufacturer was contacted, and informed the contact that there was no recall coverage for the failure. The contact was referred to the local dealer for assistance. The failure mileage was approximately 76,422.