2004 FORD FREESTAR Power Trainautomatic Transmissiontorque Converter Problems

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING, THERE WAS A LOUD NOISE COMING FROM THE TRANSMISSION WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTER FAILED. THE DEALER (WITT FAMILY FORD, W1367 WI-160, PULASKI, WI 54162) STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL AND THE CONTACT WOULD HAVE TO PAY FOR THE REMEDY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 12V006000 (POWER TRAIN), BUT THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE ASSOCIATED WITH THE TORQUE CONVERTER. THE VEHICLE WAS NOT DIAGNOSED BY AN INDEPENDENT MECHANIC OR A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. *BF UPDATE 8/23/18*JB

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE FAILED TO ACCELERATE. IN ADDITION, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE WAS ABLE TO STOP, BUT FAILED TO OPERATE AFTER THE BRAKE PEDAL WAS RELEASED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS INFORMED THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 12V006000 (POWER TRAIN) PRIOR TO PURCHASING THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 108,000.

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V006000 (POWER TRAIN). THE FAILURE MILEAGE WAS 120,000.

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 12V006000 (POWER TRAIN). THE CONTACT STATED THAT AFTER THE REPAIRS AND ATTEMPTING TO SHIFT INTO DRIVE, THERE WAS A SUDDEN LOSS OF ENGINE POWER. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, WHO STATED THAT THE TRANSMISSION FAILED DUE TO A FAULTY TORQUE CONVERTER. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE APPROXIMATE FAILURE MILEAGE WAS 90,945. THE CONSUMER STATED THE REPLACEMENT TORQUE CONVERTER FAILED. HE STATED THERE WERE NO PROBLEMS, PRIOR TO THE REPLACEMENT. UPDATED 02/05/14..UPDATED 02/06/14 *BF UPDATED 02/10/14 UPDATED 2/12/14*CN

2004 FORD FREESTAR. CONSUMER WRITES IN REGARDS TO TORQUE CONVERTER RECALL NOTICE. *SMD THE CONSUMER STATED THE FIRST TIME THE TORQUE CONVERTER FAILED, IT WAS REPLACED UNDER WARRANTY AND THE ALL HE HAD TO PAY WAS A $100 DEDUCTIBLE. THE CONSUMER RECEIVED A RECALL NOTICE, AND THE LETTER STATED IF THE WORK HAD ALREADY BEEN PERFORMED, A REFUND WOULD BE ISSUED. THE CONSUMER RECEIVED HIS $100 BACK. HOWEVER, ON AUGUST 3, 2013, THE TORQUE CONVERTER FAILED AGAIN. THE SERVICE TECHNICIAN CONTACTED FORD, TO SEE IF ANY ASSISTANCE WAS AVAILABLE. FORD DENIED ANY FINANCIAL HELP.

2004 FORD FREESTAR. ATTORNEY REPRESENTING CONSUMER WRITES IN REGARDS TO TORQUE CONVERTER OUTPUT SHAFT FAILURE RECALL NOTICE. *SMD THE CONSUMER RECEIVED A RECALL NOTICE IN MARCH 2012. THE NOTICE STATED THE PARTS WERE NOT AVAILABLE, BUT WOULD BE AVAILABLE IN THE SECOND QUARTER OF 2012. THE CONSUMER RECEIVED ANOTHER LETTER IN OCTOBER 2012, STATING THE PARTS WERE AVAILABLE. AN APPOINTMENT WAS MADE FOR DECEMBER 26, 2012, EVEN THOUGH THE CONSUMER DID NOT EXPERIENCE ANY TYPE OF FAILURE, HE STILL COMPLIED WITH THE RECALL. TWO DAYS LATER, THE CONSUMER RECEIVED A CALL FROM THE DEALER, STATING THE RECALL HAD BEEN COMPLETED. HOWEVER, ON JANUARY 4, 2013 WHILE DRIVING ON THE HIGHWAY, THE CONSUMER EXPERIENCED A SUDDEN LOSS OF POWER WITH NO WARNING. HE SOON DISCOVERED THE VEHICLE WOULD ONLY GO FORWARD, AS THERE WAS NO ABILITY TO GO IN REVERSE. HE IMMEDIATELY DROVE TO THE DEALER, WHERE AN INSPECTION WAS PERFORMED...

LETTER FROM SENATOR CORYNYN ON BEHALF OF CONSTITUENT REGARDING HER 2004 FORD FREESTAR THAT LOST POWER, AND RECEIVE AN ALERT REGARDING HER RECALL NOTICE 11525 (TORQUE CONVERTER), AND BELIEVES SHE SHOULD BE REIMBURSE FOR HER PAYMENTS. *SMD THE CONSUMER STATED SHE SUBMITTED HER ORIGINAL RECEIPTS FOR REIMBURSEMENT, BUT SHE ONLY RECEIVED $50.00. THE CONSUMER WOULD LIKE TO BE REIMBURSED FOR THE TOWING AND DIAGNOSTIC CHARGES.

2004 FORD FREESTAR. CONSUMER REQUESTS REIMBURSEMENT FOR TORQUE CONVERTER RECALL NOTICE. *SMD THE CONSUMER STATED HE RECEIVED A CALL FROM THE DEALER INFORMING HIM, HE COULD BRING THE VEHICLE IN, TO HAVE THE TORQUE CONVERTER REPLACED. THE CONSUMER STATED IN JUNE OF 2008, A FEW MONTHS AFTER THE THREE WARRANTY HAD EXPIRED. HE EXPERIENCED A SUDDEN LOSS OF ENGINE POWER WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER FOR AN INSPECTION, AND IT WAS DETERMINED THE TORQUE CONVERTER HAD FAILED. THE CONSUMER PAID $ 2761.17 TO HAVE THE TORQUE CONVERTER REPLACED. *JB

2004 FORD FREESTAR. CONSUMER WRITES IN REGARDS TO VEHICLE REIMBURSEMENT FOR TORQUE CONVERTER FAILURE RECALL. *SMD THE CONSUMER STATED HE RECEIVED A RECALL NOTICE STATING CONSUMERS WHO HAD ALREADY PAID FOR THE REPAIRS, WOULD RECEIVE REIMBURSEMENT IN THE SECOND QUARTER OF 2012. THE CONSUMER STATED THE SECOND QUARTER HAS PASSED AND HE STILL HAS NOT RECEIVED REIMBURSEMENT. ON SEPTEMBER 8, 2010 AS HE ACCELERATED TO MERGE INTO TRAFFIC, THE ENGINE SUDDENLY REVVED UP AND THE VEHICLE STARTED SLOWING DOWN. AFTER COASTING ABOUT 2000 FEET, HE WAS ABLE TO GET OFF AT THE EXIT RAMP AND WAS ABLE TO PARK THE VEHICLE AND CALLED A TOW TRUCK. *JB THE CONSUMER STATED THE DENIAL LETTER STATED THE EXTENDED WARRANTY SHOULD HAVE COVERED THE REPAIR. THE CONSUMER STATED THE WARRANTY EXPIRED ON AUGUST 3, 2009 AND THE FAILURE OCCURRED ON SEPTEMBER 8, 2010. UPDATED 11/28/12 THE CONSUMER STATED THE TORQUE CONVERTER FAILED AGAIN...

POWER TRAIN AUTOMATIC TRANSMISSION. MY WIFE WHILE DRIVING WITH CHILDREN ON A SECONDARY HIGHWAY LOST FORWARD MOTION WHILE TRAVELING UP A HILL. WAS LUCKY SHE WAS ABLE TO BRAKE AND STEER OFF HIGHWAY AND NO VEHICLES BEHIND HER. IT HAS BEEN A NIGHTMARE EVER SINCE. HAD THE VEHICLE TOWED TO A GERMAN FORD DEALERSHIP THAT QUOTED US A $10,000 DOLLAR REPAIR TO REPLACE THE TRANSMISSION. FOUND A REPUTABLE TRANSMISSION SHOP THAT REPAIRED IT FOR ABOUT $4,000, BUT NOW THE VEHICLE HAD MULTIPLE ERROR CODES, (TRANSAXLE, AND CHECK ENGINE LITE). REPLACED MULTIPLE SENSORS TRYING TO SOLVE PROBLEM AND BOUNCED BACK AND FORTH BETWEEN THE TRANSMISSION SHOP AND A DIFFERENT FORD DEALERSHIP THAT GUARANTEED THEY COULD FIX AND REPAIR ANY PROBLEM ON AN AMERICAN FORD. THOUGHT I HAD A POWER TRAIN CONTROL MODULE PROBLEM AFFECTED BECAUSE OF THE TSB (06-14-10). I WAS ASSURED THIS WAS NOT THE PROBLEM. IN BETWEEN THIS, FORD...

2004 FORD FREESTAR. CONSUMER WRITES IN REGARDS TO SAFETY RECALL NOTICE CONCERNING WORN SPLINES IN THE TRANSMISSION TORQUE CONVERTER. *TGW THE CONSUMER SUBMITTED THE SERVICE INVOICE. *JB

2004 FORD FREESTAR. CONSUMER WRITES IN REGARDS TO RECALL NOTICE 11S25/12V006000 CONCERNING TRANSMISSION TORQUE CONVERTER *TGW THE CONSUMER STATED SHE RECEIVED A RECALL LETTER IN THE MAIL IN MARCH. HOWEVER, THE RECALL LETTER STATED PARTS WOULD NOT BE AVAILABLE UNTIL THE THIRD QUARTER OF 2012. IN JULY 2012, WHEN THE CONSUMER WENT TO HAVE THE DEALER FOR ROUTINE MAINTENANCE, SHE INQUIRED ABOUT THE RECALL, AND THE DEALER INFORMED HER, THEY WERE ONLY REPAIRING VEHICLES, THAT HAD ACTUALLY HAD TRANSMISSION FAILURE. THE CONSUMER THEN RECEIVED AN OFFICIAL LETTER, STATING THE PARTS WERE AVAILABLE. HOWEVER, SHE FELT THE DEALERSHIP WAS GIVING HER THE RUN AROUND, IN NOT FIXING HER VEHICLE IN A TIMELY MANNER.

2005 FORD FREESTAR. CONSUMER SEEKS REIMBURSEMENT FOR RECALL VEHICLE REPAIRS RELATING TO THE TORQUE CONVERTER. *TGW FORD MOTOR COMPANY DENIED THE CONSUMER'S REQUEST FOR REIMBURSEMENT. THEY WOULD NOT SEND HIM A WRITTEN EXPLANATION FOR THE DENIAL. RECALL# 12V006000 *JB

2004 FORD FREESTAR. CONSUMER WRITES IN REGARDS TO RECALL NOTICE 11S25/NHTSA 12V-006 *TGW THE CONSUMER STATED WHEN HE CONTACTED THE FIRST DEALER, THEY INFORMED HIM, THEY WOULD EXAMINE THE VEHICLE AND IF NOTHING APPEARED WRONG, THEY WOULD NOT DO ANYTHING. THE SECOND DEALER, INFORMED THE CONSUMER, THEY HAVE BEEN WAITING FOR OVER A YEAR FOR PARTS.

2004 FORD FREESTAR. CONSUMER STATES TRANSMISSION AND TORQUE CONVERTER FAILURE *TGW THE CONSUMER STATED HE RECEIVED A RECALL NOTICE STATING CONSUMERS WHO HAD ALREADY PAID FOR THE REPAIRS, WOULD RECEIVE REIMBURSEMENT IN THE SECOND QUARTER OF 2012. THE CONSUMER STATED THE SECOND QUARTER HAS PASSED AND HE STILL HAS NOT RECEIVED REIMBURSEMENT. ON SEPTEMBER 8, 2010 AS HE ACCELERATED TO MERGE INTO TRAFFIC, THE ENGINE SUDDENLY REVVED UP AND THE VEHICLE STARTED SLOWING DOWN. AFTER COASTING ABOUT 2000 FEET, HE WAS ABLE TO GET OFF AT THE EXIT RAMP AND WAS ABLE TO PARK THE VEHICLE AND CALLED A TOW TRUCK.

2005 FORD FREESTAR. CONSUMER WRITES IN REGARDS TO RECALL CONCERNING TRANSMISSION TORQUE CONVERTER *TGW IN MARCH 2012, THE CONSUMER RECEIVED A SAFETY RECALL NOTICE. AFTER A FEW WEEKS, HE DECIDED TO CONTACT THE CUSTOMER SERVICE NUMBER LISTED ON THE MEMO. THE CONSUMER STATED TO HIS KNOWLEDGE, HE NEVER RECEIVED AN UPDATE TO THE ORIGINAL NOTICE THAT WAS PROMISED FOR 2ND QUARTER 2012. ON 04/02/12, THE CONSUMER WAS ADVISED BY A CUSTOMER SERVICE REP, THAT HIS VEHICLE WAS ELIGIBLE FOR THE RECALL. THE CONSUMER THEN INFORMED THE REP, THAT THE TORQUE CONVERTER FAILED ON 12/17/10 AND HE HAD IT REPLACED AT HIS EXPENSE. HE WAS THEN ADVISED TO GO TO THE DEALERSHIP AND TO SEEK A REPLACEMENT AND THEY WOULD ASSIST HIM IN RECOUPING HIS COSTS THROUGH THE FORD ROADSIDE ASSISTANCE PROGRAM. THE NEXT DAY, THE CONSUMER ARRIVED AT THE DEALER. THEY STATED THEY WERE AWARE OF THE RECALL, BUT IT...

LETTER FROM CONGRESSMAN MEEHAN ON BEHALF OF CONSTITUENT RE NHTSA RECALL 12V-006 2004 FORD FREESTAR TRANSMISSION TORQUE CONVERTER (DOT/I# H 2012182) *TGW THE CONSUMER STATED HE IS CONCERNED ABOUT THE SAFETY OF HIS VEHICLE AND WAS TROUBLED BY THE FACT, THAT FORD HAS NOT CONTACTED HIM REGARDING A REPAIR DATE AND REPLACEMENT PARTS. *JB

2004 FORD FREESTAR. CONSUMER STATES THAT THE PARTS FOR THE TORQUE CONVERTER OUTPUT SHAFT RECALL ARE NOT AVAILABLE. *KB THE CONSUMER STATED HE EXPERIENCED LOSS OF POWER WHILE DRIVING. *JB

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THERE WAS SEVERE HESITATION AND THEN IMMEDIATELY THE TRANSMISSION COMPLETELY LOSS POWER. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN REPLACED THE TORQUE CONVERTER UNDER THE NHTSA CAMPAIGN ID NUMBER 12V006000 (POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER). TWO WEEKS AFTER THE REPAIR WAS PERFORMED, THE TRANSMISSION WOULD NOT FUNCTION IN THE REVERSE GEAR. THE VEHICLE WAS TAKEN BACK TO THE DEALER BUT THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 95,000. THE VIN WAS NOT AVAILABLE. UPDATED 8/6/12 *CN UPDATED 08/16/2012 *JS

2004 FREESTAR. CONSUMER WRITES IN REGARDS TO RECALL NOTICE 11S25/12V006000. RELATED TO TRANSMISSION TORQUE CONVERTER *TGW THE CONSUMER STATED THE VEHICLE WOULD NOT MOVE FORWARD OR GO IN REVERSE. THE CONSUMER HAD THE NECESSARY PARTS REPLACED AT HER EXPENSE. THE CONSUMER IS SEEKING REIMBURSEMENT. *JB

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE FROM A COMPLETE STOP, THE VEHICLE STALLED WITHOUT WARNING. THERE WAS AN ABNORMAL INCREASE IN ENGINE RPMS AND THE CONTACT CONTINUOUSLY PUMPED THE ACCELERATOR PEDAL. IN ADDITION, THE CONTACT COULD FEEL THE TRANSMISSION FAILING AND CAUSING THE VEHICLE TO BECOME SLUGGISH WHEN ACCELERATING. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V006000, (POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER). THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THE CONTACT WAS DENIED RECALL REPAIRS BECAUSE SHE WAS ADVISED THAT THE TRANSMISSION WOULD HAD TO COMPLETELY FAIL BEFORE IT COULD BE REPAIRED UNDER THE RECALL CAMPAIGN. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 104,000. UPDATED 7/18/12 *CN UPDATED 07/25/12

2004 FORD FREESTAR. CONSUMER REQUEST REIMBURSEMENT FOR VEHICLE TRANSMISSION REPAIR *TGW CONSUMER SENT ADDITIONAL CORRESPONDENCE *TGW THE CONSUMER STATED HE RECEIVED A RECALL NOTICE REGARDING A DEFECTIVE TRANSMISSION IN MARCH 2012. THREE YEARS AFTER THE TRANSMISSION FAILED. RECALL# 12V006000. *JB UPDATED 05/24/12 THE TORQUE CONVERTER WAS REPLACED. UPDATED 06/19/12 UPDATED 07/03/12.*JB UPDATED 10/04/12.*JB

2004 FORD FREESTAR. CONSUMER WRITES IN REGARDS TO SAFETY RECALL NOTICE 11S25/NHTSA RECALL 12V-006 RELATED TO TRANSMISSION TORQUE CONVERTER *TGW THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL. *JB

APPROPRIATE HANDLING- LETTER RE 11S25- NHTSA RECALL 12V006000 REIMBURSEMENT FOR HER 2004 FORD FREESTAR. *KB THE TORQUE CONVERTER WAS REPLACED TWICE. ALSO, THE INNER AND OUTER TIE ROD ENDS WERE WORN AND LOOSE, AND THE CV AXLE WAS LOOSE. *JB

2004 FORD FREESTAR. CONSUMER WRITES IN REGARDS TO SAFETY RECALL NOTICE 12V-006000 *TGW THE CONSUMER STATED THE VEHICLE IS AT A SALVAGE YARD, AS HE NO LONGER OWNS IT. THE TRANSMISSION FAILED. AFTER THE PCM WAS REPLACED, THE TRANSMISSION FAILED AGAIN. *JB

TRANSMISSION FAILURE. TORQUE CONVERTER FAILURE. TRANSMISSION FAILED 07/10 AT APPROX 110,000 MILES WHILE DRIVING AT SPEED OF APPROX. 45-50 MPH. HAD PREVIOUSLY HAD INTERMITTENT HESITATION, ATTEMPTED TROUBLE SHOOTING WHAT WAS THOUGHT TO BE ENGINE PERFORMANCE ISSUES (REPLACED SPARK PLUGS, FUEL INJECTORS, VARIOUS CONNECTIONS). VEHICLE CURRENTLY AT REPAIR FACILITY. *KB

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT WAS DRIVING 35 MPH WHEN THE VEHICLE EXPERIENCED A LOSS OF POWER AND ABNORMALLY DECELERATED TO 10 MPH. THE VEHICLE WOULD NOT ACCELERATE OVER 10 MPH AND WAS TOWED TO A LOCAL MECHANIC WHERE THE FUEL FILTER WAS REPLACED. LATER, THE CONTACT WAS DRIVING 40 MPH WHEN THE VEHICLE BECAME RESISTANT TO ACCELERATION ATTEMPTS. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO STATED THAT THE TORQUE CONVERTER WAS THE CAUSE OF THE FAILURE. THE VEHICLE WAS BEING REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE VIN WAS UNAVAILABLE. THE CURRENT MILEAGE WAS APPROXIMATELY 75,000 AND THE FAILURE MILEAGE WAS APPROXIMATELY 74,000.

TL*THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT WAS DRIVING APPROXIMATELY 58 MPH, WHEN APPLYING THE ACCELERATOR PEDAL THE ENGINE REVVED WITH NO POWER RESPONSE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE TECHNICIAN INFORMED THAT THE TORQUE CONVERTER ASSEMBLY AND SHAFT PUMP DRIVE WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED FOR THE FAILURES. THE FAILURE MILEAGE WAS 90,000.

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHEN DRIVING AT A LOW SPEED, THE VEHICLE SUDDENLY STALLED COMPLETELY. THE CONTACT WAS ABLE TO RESTART THE VEHICLE UNTIL STALLING A SECOND TIME. IN ADDITION, THE CONTACT STATED THAT WHEN SHIFTING INTO REVERSE, THE VEHICLE WOULD NOT RESPOND. SHE THEN SHIFTED INTO DRIVE AND THE VEHICLE WOULD NOT ACCELERATE BEFORE STALLING A THIRD TIME. SHE WAS ABLE TO RESTART THE VEHICLE AND WHEN SHIFTING INTO NEUTRAL, THERE WAS AN ABNORMAL INCREASE IN ENGINE RPMS. THE VEHICLE WAS TOWED TO A REPAIR FACILITY WHERE THE MECHANIC ADVISED THAT THE TORQUE CONVERTER WOULD NEED TO BE REPLACED. THE MECHANIC ALSO STATED HE WOULD INSPECT THE GEAR SHIFTS FOR ANY FAILURE. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 70,000.

TL*THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT WAS DRIVING APPROXIMATELY 65 MPH ON NORMAL ROAD CONDITIONS. SUDDENLY, THERE WAS NO POWER RESPONSE WITH THE REAR TIRES. THE DRIVER PULLED OVER TO THE SIDE OF THE ROAD WITH CAUTION. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. THE FAILURE WAS CONTRIBUTED TO THE TORQUE CONVERTER WHICH WAS REPLACED. THE FAILURE MILEAGE WAS 74,836.

TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE THE CONTACT WAS DRIVING 25 MPH SHE NOTICED THAT THE VEHICLE HAD SUDDENLY STOPPED ACCELERATING WHILE THE VEHICLE REMAINED ON. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED. THE VEHICLE HAS NOT BEEN DIAGNOSED BY A DEALERSHIP AND THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 53100.

WHILE DRIVING ON A STATE HIGHWAY OUR FORD FREESTAR VAN JUST STOPPED WORKING. AFTER CONSULTING WITH A MECHANIC IT IS THE TRANSMISSION. WE HAVE UNDER 60,000 MILES ON THE VEHICLE. AFTER SEARCHING THE WEB I AM RUNNING ACROSS NUMEROUS CASES OF THE SAME THING HAPPENING TO OTHER PEOPLE. WE HAVE SMALL CHILDREN WHO COULD HAVE EASILY BEEN IN THE CAR TRAVELING ON THE HIGHWAY WHEN THIS VEHICLE JUST STOPPED WORKING. THIS IS A POTENTIALLY LIFE THREATENING, COMMON OCCURRENCE WITH FORD FREESTARS AND I BELIEVE THEY SHOULD BE RECALLED. *TR THE CONSUMER STATED FORD HAS SINCE ISSUED A RECALL. UPDATED 10/10/12

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE ATTEMPTING TO DRIVE THE TRANSMISSION WOULD NOT SHIFT INTO ANY OF THE GEARS. THE VEHICLE WAS TOWED TO A TRANSMISSION SPECIALISTS. THE TECHNICIAN REPLACED THE TORQUE CONVERTER. THE CURRENT AND FAILURE MILEAGES WERE 61,800. UPDATED 01/15/10. *LJ UPDATED 01/19/10

TL* THE CONTACT HAS A 2004 FORD FREESTAR VAN. WHEN DRIVING THE VEHICLE WILL LOSE POWER WITHOUT WARNING. HE SPECULATED THAT THE TORQUE CONVERTER WAS THE CAUSE OF THE FAILURE. THE FAILURE HAS BECOME PROGRESSIVELY WORSE. THE FAILURE AND CURRENT MILEAGES WERE UNAVAILABLE.

TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING 40 MPH THE ENGINE SHUT OFF IN THE MIDDLE OF THE ROAD. THE CONTACT STATED THAT THE TORQUE CONVERTER IN THE TRANSMISSION FAILED. THE VEHICLE HAD TO PUSHED ONTO THE EMERGENCY LANE AND TOWED TO A LOCAL MECHANIC. THE MECHANIC CONFIRMED THAT THE TORQUE CONVERTER FAILED. THE DEALER STATED THAT THERE WAS NO RECALL OR WARRANTY RELATED TO THE YEAR, MAKE AND MODEL OF THE VEHICLE. THE FAILURE MILEAGE WAS 99,661.

TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE MAKING A LEFT TURN BETWEEN 30-35 MPH, THE ENGINE BEGAN TO REV EXCESSIVELY HIGH FOLLOWED BY AN EXTREMELY LOW POWER RESPONSE. THE DRIVER WAS ABLE TO PULL INTO A PARKING LOT. THERE WERE NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING AND THEY STATED THAT THE TORQUE CONVERTER FAILED. THE PART WAS ORDERED FOR THE REPAIR. THE VEHICLE WILL BE REPAIRED ONCE THE PART ARRIVES. THE FAILURE AND CURRENT MILEAGES WERE 55,000. UPDATED 9/23/09 *CN UPDATED 09/28/09.*JB

TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING 45 MPH, THE RPMS INCREASED WITHOUT WARNING AND THE TRANSMISSION FAILED. THE CONTACT MANAGED TO PLACE THE VEHICLE INTO NEUTRAL AND COASTED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE TORQUE CONVERTER FAILED. THE ESTIMATED COST FOR REPAIR WAS $1,800. THE MANUFACTURER WOULD NOT ASSIST. THE CONTACT WILL HAVE THE VEHICLE REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 60,500.

TL*THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT NOTICED THAT THE GEARS WOULD NOT SHIFT FORWARD OR BACKWARDS. SHE TOOK THE VEHICLE TO A TRANSMISSION SPECIALIST AND THEY REPLACED THE TORQUE CONVERTER AT THE COST OF $1,040. THE MANUFACTURER DID NOT ASSIST. THE FAILURE AND CURRENT MILEAGES WERE 70,000.

MY 04 FREESTAR JUST STOPPED NO WARNING NOTHING JUST STOP WHILE I WAS DRIVING MY DAUGHTER TO THE DOCTOR MY SON IN LAW HAD TO TAKE OFF WORK AND TOW ME HOME I CANT AFFORD TO HAVE IT FIXED I LIVE ON A DISABILITY AND BARELY MAKE MY BILLS THEN I READ ON THE INTERNET THAT HUNDREDS OF THE SAME VEHICLES ARE DOING THE SAME THING I CAN BET THAT IT IS MY TRANSMISSION AND TORQUE CONVERTER WHEN I CAN GET IT FIXED FORD NEEDS TO MAKE THIS RIGHT. *TR

OUR 2004 FORD FREESTAR LIMITED ONLY HAS 48000 MILES ON IT. THIS MORNING WHILE MOVING SLOWLY THROUGH OUR DAUGHTERS SCHOOL PARKING LOT THE VAN LOST ALL POWER AND SHE COASTED INTO A PARKING PLACE. THE GEAR SHIFT SHIFTS INTO ALL GEARS BUT DOESN'T MOVE. WHEN YOU CRANK THE VEHICLE IN PARK IT JUST WHINES AND DOES THE SAME THING NO MATTER WHAT GEAR YOU ARE IN. I HAD THE VAN TOWED TO AN INDEPENDENT GARAGE AND THE MECHANIC SAID THE SPLINES ON THE TORQUE CONVERTER WERE GONE AND DUE TO THE TORQUE CONVERTER FAILING IT HAS ALSO LEAD TO THE TRANSMISSION FAILURE. I AM BEING QUOTED REPAIR PRICES BETWEEN 1800 AND 2200 TO REPAIR IT. THIS VEHICLE IS TOO NEW FOR THIS TYPE OF A PROBLEM ON SO MANY VEHICLES, THE COMPANY SHOULD STEP UP OR THE NHTSA SHOULD REQUIRE THEM TO. *TR

TRANSMISSION FAILURE AFTER 59,000 MILES DUE TO STRIPPED SPLIES ON TORQUE CONVERTER. A SEARCH FOR TORQUE CONVERTER STRIPPED SPLINES RETURNS FORD FREESTAR AS THE TOP RESULT. THERE ARE SEVERAL OTHER PEOPLE EXPERIENCING THE SAME ISSUE. IT SHOULD BE REVIEW TO SEE IF THERE IS A GENERAL DEFECT WITH THE TORQUE CONVERTERS. IT SEEMS EARLY IN THIS MODEL YEARS LIFE FOR TRANSMISSION FAILURES. *TR

WITH 51,000 MILES ON MY 2004 FORD FREESTAR THE TRANSMISSION SIMPLY FAILED WHILE TRAVELING 70 MPH ON THE INTERSTATE. VEHICLE BASICALLY SLIPPED INTO NEUTRAL AND COASTED TO A STOP ON THE SHOULDER. GEARS WOULD NO LONGER ENGAGE AND HAD TO BE TOWED TO THE FORD DEALERSHIP. DEALERSHIP BLAMES A FAULTY TORQUE CONVERTER AND WANTS $1,600.00 IN REPAIRS. *TR

VAN WITHOUT WARNING STOPPED MOVING AND ENGINE CUT OFF. THIS IS A FOLLOW UP FROM OUR CHRISTMAS ADVENTURE. GOT IT TOWED TO DEALER AND AFTER 2 DAYS OF "LOOKING INTO THE PROBLEM" TOLD ME THAT WATER LEAKED IN FROM UNDER DASH(IT HAD NOT RAINED OR SNOWED FOR DAYS- ROADS WEREN'T EVEN WET) AND GOT THE COMPUTER WET AN CAUSED IT TO MALFUNCTION. SEALED LEAK AND $250 LATER SENT US ON OUR WAY. FAST FORWARD 2WEEKS AND OUR VAN IS BACK IN THE SHOP AGAIN FOR THE SAME PROBLEMS. COME ON NOW, ENOUGH IS ENOUGH!!!!! RECALL THIS PROBLEM BEFORE PEOPLE GET KILLED!!!!! *TR

DRIVING DOWN THE INTERSTATE, CRUISE CONTROL SET AT 74, AND ALL AT ONCE THE ENGINE REVS AND ALL POWER IS LOST . MANAGED TO GET OFF TO THE SIDE. 3 ADULTS AND A 4 YEAR OLD. IT TOOK 2 HOURS FOR A TOW TRUCK TO GET THERE. NOW I FIND OUT THAT THE TRANSMISSION WILL HAVE TO BE REPLACED AND THAT THIS IS A BIG PROBLEM WITH THIS TYPE OF FORD PRODUCTS. *TR

2004 FORD FREESTAR....DRIVING 45 MPH IN VERY HEAVY TRAFFIC...WIFE DRIVING WITH A 5 YEAR OLD, 2 YEAR OLD, AND 6 MONTH OLD....TRANSMISSION JUST DISENGAGED....JUST WENT INTO NON-OPERATIONAL MODE EVEN THOUGH YOU COULD SHIFT FROM R TO D TO 1 TO 2...VAN IS AT REPAIR SHOP AND THEY ARE INDICATING TRANS. FAILURE....IE TORQUE CONVERTER.*CN

2004 FORD FREESTAR VAN WITH 32,593 MILES ON ODOMETER WAS BEING DRIVEN ON A FLAT, STRAIGHT, STRETCH OF HIGHWAY AT A CONSTANT 60 MPH WHEN DRIVER EXPERIENCED SUDDEN LOSS OF POWER. DRIVER DANGEROUSLY MANEUVERED OUT OF TRAFFIC ON HIGHWAY, BUT COULD ONLY COAST AND SOON DISCOVERED THERE WERE NO GEARS WORKING IN THE TRANSMISSION, NO DRIVE, NO REVERSE, NO LOW GEARS....NO ABILITY TO MOVE VAN AT ALL! WAITED FOR TWO HOURS FOR A TOW TRUCK ON A COLD MINNESOTA WINTER NIGHT IN DECEMBER. CAR WAS TOWED TO FORD DEALER. WAS INITIALLY TOLD BY SERVICE ADVISOR THAT OUR FORD FREESTAR WITH 32,593 MILES (9 WEEKS OUT OF WARRANTY) NEEDED AN ENTIRE TRANSMISSION REPLACEMENT FOR $3700, THEY TOLD US IT WAS TOO EXTENSIVE OF DAMAGE TO REPAIR ANY PARTS INDIVIDUALLY (THIS RECOMMENDATION CAME FROM THEM DESPITE THE FACT THAT THEY ADMITTED THEY HAD NOT EVEN PUT THE CAR UP ON A LIFT)....

FAILURE OF THE TORQUE CONVERTER/AUTOMATIC TRANSMISSION IN THE 2004 FORD FREESTAR IS A SERIOUS AND WIDESPREAD SAFETY DEFECT. NHTSA NEEDS TO WAKE UP AND ISSUE A RECALL BEFORE SOMEONE GETS KILLED DRIVING ONE OF THESE THINGS. THIS IS A FAMILY VEHICLE! FAMILIES DESERVE SAFE VEHICLES, ESPECIALLY WHEN PURCHASING DECISIONS ARE MADE BASED ON SAFETY CLAIMS!*CN DUPLICATETO 10290338*SMCH

VEHICLE LOST POWER WHILE MOVING. NO FORWARD OR REVERSE. PROBLEM DIAGNOSED AS A TORQUE CONVERTER FAILURE ON TRANSMISSION AT 49,500 MILES. TRANSMISSION REBUILD NECESSARY TO CORRECT PROBLEM. *TR

THE FIRST TIME WE EXPERIENCED PROBLEMS WITH OUR 2004 FORD FREESTAR (APPROXIMATELY 38,000 MILES)WAS IN APRIL OF 2007. WE WERE EXPERIENCING MANY PROBLEMS RELATED TO THE TRANSMISSION. WE TOOK THE VEHICLE IN TO OUR DEALERSHIP AND WAS TOLD THAT A DEAD MOUSE WAS CAUSING THE PROBLEMS. THE NEXT TIME THE PROBLEMS WERE THE SAME, BUT THEY COULDN'T FIND ANYTHING WRONG WITH THE VAN WHEN TAKEN INTO THE DEALER. THE THIRD TIME, THEY SAID THE TORQUE CONVERTER NEEDED REPLACED. AT THIS TIME THEY KEPT OUR VAN FOR THREE DAYS WAITING FOR FORD TO GET BACK TO THEM BECAUSE THE LOCAL DEALER DIDN'T UNDERSTAND WHAT WAS WRONG WITH IT. THEY FIXED IT BY REPLACING THE TORQUE CONVERTER....$1109 LATER. THE FIRST TWO VISITS AMOUNTED TO APPROXIMATELY $400.00 I SHOULD ADD THE FIRST TIME IT STOPPED WORKING, MY WIFE AND TWO YOUNG CHILDREN WERE DRIVING IN A NOT SO HOT PART OF TOWN AND...