NHTSA Complaint #10875229 — 2004 FORD FREESTAR POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER

Complaint Details

ODI Number	10875229
Vehicle	2004 FORD FREESTAR
Component	POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
Date of Incident	March 31, 2016
Date Filed	June 20, 2016
Mileage	108,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KS

Consumer Description

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE FAILED TO ACCELERATE. IN ADDITION, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE WAS ABLE TO STOP, BUT FAILED TO OPERATE AFTER THE BRAKE PEDAL WAS RELEASED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS INFORMED THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 12V006000 (POWER TRAIN) PRIOR TO PURCHASING THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 108,000.

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