2004 FORD FREESTAR — Problems, Recalls & Safety Data
N/A
Safety Rating
1,600
Owner Complaints
5
Recalls
11
Service Bulletins
2
Investigations
Overview of the 2004 FORD FREESTAR
The 2004 FORD FREESTAR has received a total of 1,600 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 6 recall campaigns affecting this vehicle, covering issues with SEATS, POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER, POWER TRAIN:AUTOMATIC TRANSMISSION. 11 technical service bulletins have been issued by Ford Motor Company for this model year. The most commonly reported problems involve the Power Trainautomatic Transmission (495 complaints), Power Train (310 complaints), and Electrical System (115 complaints).
Recalls for the 2004 FORD FREESTAR
NHTSA has recorded 6 recalls for the 2004 FORD FREESTAR, potentially affecting up to 726,220 vehicles.
Recall 13V081000 — SEATS
| 196,667 vehicles affected
Defect: Ford is recalling certain model year 2004-2007 Freestar and Mercury Monterey vehicles manufactured from March 24, 2003, through November 7, 2006, equipped with a third row seat and originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin...
Consequence: In the event that the vehicle is crashed into from the rear, an unlatched seat may increase the risk of personal injury.
Remedy: Ford will notify owners, and dealers will install new third row seat latch striker mounting brackets, free of charge. The recall began on March 28, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
View full details →Recall 12V006000 — POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
| 206,452 vehicles affected
Defect: FORD IS RECALLING CERTAIN MODEL YEAR 2004 AND 2005 FORD FREESTAR AND MERCURY MONTEREY VEHICLES. THE TORQUE CONVERTER OUTPUT SHAFT MAY FAIL.
Consequence: THIS CONDITION RESULTS IN A SUDDEN LOSS OF MOTIVE POWER WITH NO WARNING, INCREASING THE RISK OF A CRASH.
Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE TORQUE CONVERTER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 9, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
View full details →Recall 12V006000 — POWER TRAIN:AUTOMATIC TRANSMISSION
| 206,452 vehicles affected
Defect: FORD IS RECALLING CERTAIN MODEL YEAR 2004 AND 2005 FORD FREESTAR AND MERCURY MONTEREY VEHICLES. THE TORQUE CONVERTER OUTPUT SHAFT MAY FAIL.
Consequence: THIS CONDITION RESULTS IN A SUDDEN LOSS OF MOTIVE POWER WITH NO WARNING, INCREASING THE RISK OF A CRASH.
Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE TORQUE CONVERTER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 9, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
View full details →Recall 06E056000 — FUEL SYSTEM, GASOLINE
| 58,640 vehicles affected
Defect: CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.
Consequence: FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
Remedy: UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.
View full details →Recall 04V446000 — WHEELS:HUB
| 34,013 vehicles affected
Defect: CERTAIN MINIVANS MAY HAVE BEEN PRODUCED WITH FRONT WHEEL HUB ASSEMBLIES THAT WERE NOT HEAT TREATED CORRECTLY. THIS CONDITION MAY LEAD TO THE DEVELOPMENT OF SMALL CRACKS IN THE HUB.
Consequence: IF THE CRACKS WERE TO PROGRESS, THIS COULD EVENTUALLY RESULT IN WHEEL SEPARATION. WHEEL SEPARATION MAY LEAD TO LOSS OF VEHICLE CONTROL, AND POTENTIALLY RESULT IN A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE FRONT HUB, ROTORS, AND WHEEL BEARINGS. THE RECALL BEGAN SEPTEMBER 20, 2004. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
View full details →Recall 03V457000 — STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
| 23,996 vehicles affected
Defect: ON CERTAIN MINIVANS, THE POWER STEERING LOW-PRESSURE LINE MAY NOT BE FULLY SEATED AT THE RACK AND PINION STEERING GEAR.
Consequence: IF THIS LINE BECOMES DISCONNECTED, IT MAY CREATE THE POTENTIAL FOR FLUID TO COME INTO CONTACT WITH THE EXHAUST SYSTEM, WHICH COULD RESULT IN SMOKE OR FIRE.
Remedy: DEALERS WILL INSPECT THE POWER STEERING LOW-PRESSURE LINE TO ENSURE THAT IT IS SEATED PROPERLY AT THE RACK AND PINION STEERING GEAR. OWNER NOTIFICATION BEGAN NOVEMBER 10, 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
View full details →Owner Complaints for the 2004 FORD FREESTAR
1,600 complaints have been filed with NHTSA for the 2004 FORD FREESTAR. Below is a breakdown by vehicle component.
Most Recent Complaints
The contact owns a 2004 Ford Freestar. The contact stated while driving at approximately 40 MPH, the vehicle stalled. There was no warning light illuminated. The vehicle was towed to the residence. An independent mechanic diagnosed that the torque converter and the transmission needed to be replaced. The contact related the failure to an unknown NHTSA Campaign Number; however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 104,000.
Flashing! With gear around it and car will not operate correctly i.e. no power very slow acceleration and lacking ability to change gears.
I have a 2004 Ford freestar van and I was driving down the road and I went to pass another vehicle and I push the gas and I heard some crunchy noise is and then nothing no power at all no gears nothing I was dead in the water so I had to get out of the van and push it to the side of the road didn't have reverse didn't have drive didn't have third second or first no gears at all the transmission failed me I could have been in a very bad accident and hurt it just came out of nowhere there was no signs of anything wrong with the van and then this happens.
I have a 2004 Ford freestar van and I was driving down the road and I went to pass another vehicle and I push the gas and I heard some crunchy noise is and then nothing no power at all no gears nothing I was dead in the water so I had to get out of the van and push it to the side of the road didn't have reverse didn't have drive didn't have third second or first no gears at all the transmission failed me I could have been in a very bad accident and hurt it just came out of nowhere there was no signs of anything wrong with the van and then this happens.
My son was driving down Rt 81 when the transmission stopped working Your vehicle was running fine but would not go had to drift off the highway she avoid getting hit I had to tow the van home we’re it’s still parked
Safety Rating for the 2004 FORD FREESTAR
NHTSA has not yet tested the 2004 FORD FREESTAR in its New Car Assessment Program.
Technical Service Bulletins for the 2004 FORD FREESTAR
Ford Motor Company has issued 11 technical service bulletins (TSBs) for the 2004 FORD FREESTAR. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
TSB160069 — SEATS
Safety recall 13S01 - Corrosion on sheet metal that supports 3rd row seat latch strikeers - requests for recall service action
18335 — ELECTRICAL SYSTEM
INSTRUMENT CLUSTER DTC U1130. *EH
04229 — STRUCTURE:BODY:DOOR
ACCESS DOOR WRAPED OR BREAKING OFF FROM THE UNDERSIDE OF THE STEERING WHEEL SHROD. *EH
04231 — SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
TRACTION CONTROL ABS AND PARK BRAKE LAMP FLICKER FLASH ILLUMINATE. *EH
18135 — SEATS:MID/REAR ASSEMBLY
3RD ROW SEAT STRAP BREAKING (STRAP USED FOR STOWING OR ACCESSING THE REAR SEAT). *TT
04135 — VISIBILITY
FRONT DOOR GLASS CLICK/SNAP NOISE AT THE END OF THE UPWARD GLASS POSITION. *TT
04148 — VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
FRONT BLOWER MOTOR WHISTLE NOISE. *TT
17371 — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
TRACTION CONTROL/ABS (ANTI-LOCK BRAKE SYSTEM) LIGHT ON WITH DTC (DIAGNOSTIC TROUBLE CODE) C1288. *TT
17300 — ELECTRICAL SYSTEM
TRACTION CONTROL OR ANTI-LOCK BRAKE SYSTEM (ABS) WARNING LIGHT ON IN THE INSTRUMENT CLUSTER, ACCOMPANIED BY DIAGNOSTIC TROUBLE CODE C1288 (PRESSURE TRANSDUCER MAIN/PRIMARY INPUT CIRCUIT FAILURE). *TT
17237 — ELECTRICAL SYSTEM
DIAGNOSTIC TROUBLE CODE (DTC) U1130 (SCP INVALID OR MISSING DTA FOR FUEL SYSTEM) STORED IN THE INSTRUMENT CLUSTER. *TT
Showing 10 of 11 technical service bulletins.
NHTSA Investigations for the 2004 FORD FREESTAR
NHTSA has opened 2 investigations into potential safety defects in the 2004 FORD FREESTAR.
Investigation PE11033 — EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT Closed
Opened:
Service Jack Failure
Investigation DP09004 — POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM) Closed
Opened:
Engine stalling
Other Model Years of the FORD FREESTAR
- 2004 FORD FREESTAR (current)
- 2005 FORD FREESTAR — 1,092 complaints
- 2006 FORD FREESTAR — 451 complaints
- 2007 FORD FREESTAR — 77 complaints
Other FORD Models
- FORD F-150 — 45,660 total complaints
- FORD EXPLORER — 42,140 total complaints
- FORD ESCAPE — 34,654 total complaints
- FORD FOCUS — 29,539 total complaints
- FORD FUSION — 28,243 total complaints
- FORD TAURUS — 23,867 total complaints
- FORD WINDSTAR — 19,456 total complaints
- FORD EDGE — 17,247 total complaints