NHTSA Complaint #10501541 — 2004 FORD FREESTAR POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER

Complaint Details

ODI Number	10501541
Vehicle	2004 FORD FREESTAR
Component	POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
Date of Incident	June 1, 2008
Date Filed	March 5, 2013
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PR

Consumer Description

2004 FORD FREESTAR. CONSUMER REQUESTS REIMBURSEMENT FOR TORQUE CONVERTER RECALL NOTICE. *SMD THE CONSUMER STATED HE RECEIVED A CALL FROM THE DEALER INFORMING HIM, HE COULD BRING THE VEHICLE IN, TO HAVE THE TORQUE CONVERTER REPLACED. THE CONSUMER STATED IN JUNE OF 2008, A FEW MONTHS AFTER THE THREE WARRANTY HAD EXPIRED. HE EXPERIENCED A SUDDEN LOSS OF ENGINE POWER WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER FOR AN INSPECTION, AND IT WAS DETERMINED THE TORQUE CONVERTER HAD FAILED. THE CONSUMER PAID $ 2761.17 TO HAVE THE TORQUE CONVERTER REPLACED. *JB

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