NHTSA Complaint #10217706 — 2004 FORD FREESTAR POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER

Complaint Details

ODI Number	10217706
Vehicle	2004 FORD FREESTAR
Component	POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
Date of Incident	February 11, 2008
Date Filed	February 11, 2008
Mileage	48,095 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MS

Consumer Description

OUR 2004 FORD FREESTAR LIMITED ONLY HAS 48000 MILES ON IT. THIS MORNING WHILE MOVING SLOWLY THROUGH OUR DAUGHTERS SCHOOL PARKING LOT THE VAN LOST ALL POWER AND SHE COASTED INTO A PARKING PLACE. THE GEAR SHIFT SHIFTS INTO ALL GEARS BUT DOESN'T MOVE. WHEN YOU CRANK THE VEHICLE IN PARK IT JUST WHINES AND DOES THE SAME THING NO MATTER WHAT GEAR YOU ARE IN. I HAD THE VAN TOWED TO AN INDEPENDENT GARAGE AND THE MECHANIC SAID THE SPLINES ON THE TORQUE CONVERTER WERE GONE AND DUE TO THE TORQUE CONVERTER FAILING IT HAS ALSO LEAD TO THE TRANSMISSION FAILURE. I AM BEING QUOTED REPAIR PRICES BETWEEN 1800 AND 2200 TO REPAIR IT. THIS VEHICLE IS TOO NEW FOR THIS TYPE OF A PROBLEM ON SO MANY VEHICLES, THE COMPANY SHOULD STEP UP OR THE NHTSA SHOULD REQUIRE THEM TO. *TR

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