2014 FORD FOCUS Power Trainclutch Assembly Problems

The contact owns a 2014 Ford Focus. The contact stated that while driving from a complete stop, the transmission was slipping. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with transmission clutch failure. The dealer determined that the clutch assembly, the clutch actuator, and the levers needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 102,000.

The contact owns a 2014 Ford Focus. The contact stated while driving approximately 25 MPH, the vehicle made an abnormal sound. The failure occurred on several occasions. No warning light was illuminated. The vehicle was taken to a dealer, where it was diagnosed that the transmission fluid temperature was higher than normal and had caused unknown parts in the clutch assembly to melt. The dealer determined that the clutch assembly needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken to another unknown dealer, where it was diagnosed that the clutch assembly needed to be replaced; however, the dealer informed the contact that the failure occurred several months and there was no permanent fix. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage...

The contact owns a 2014 Ford Focus. The contact stated while driving at an undisclosed speed, the accelerator was depressed; however, the vehicle failed to accelerate as intended. In addition, the contact stated that the vehicle jerked abnormally. The contact drove the vehicle to a safe location and parked the vehicle. The contact turned the vehicle off and allowed the vehicle to sit for several minutes. The vehicle was restarted, and the vehicle was driven to a dealer where it was diagnosed with transmission failure. The contact was informed that the transfer case needed to be replaced. The vehicle was not repaired. The contact required second opinion. The vehicle was taken to an independent mechanic where it was diagnosed with transmission control module failure and transmission clutch failure. The contact was informed that the transmission control module and the transmission clutch needed to be replaced. The vehicle was not repaired....

The contact owns a 2014 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle was shuddering abnormally. The contact stated that the shuddering occurred while the transmission was shifting from 1st gear to 2nd gear. The vehicle was taken to the dealer where it was diagnosed clutch assembly failure. The vehicle was not repaired. The contact was informed that the clutch assembly needed to be replaced. The contact stated that the clutch assembly was previously replaced in 2016 by the dealer. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 129,000.

My clutch which we paid out of pocket for the first time we need to get it fixed and I only had the car for 6 months when the clutch went out the first time then only a year later I had to get it fixed again and got it under warranty and then the following year I had to get it fixed and it was covered again under warranty and now 2023 again a year later my clutch went out and even tho my clutch was covered under a two year warranty they are refusing to fix my clutch because it is a "transmission issue" even after running my diagnostic it clearly states it is a CLUTCH issue and since they are calling it a "transmission issue" my car can no longer be fixed and covered under warranty because it is not a "transmission issue" it is a CLUTCH...

The contact owns a 2014 Ford Focus. The contact stated that while driving at slow speeds, the vehicle hesitated to accelerate and was jerking. The check engine warning light was illuminated. The contact stated that the clutch assembly was previously repaired and the TCM was replaced; however, the failure recurred. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 71,000.

The contact owns a 2014 Ford Focus. The contact stated while driving 55 MPH, the vehicle inadvertently decelerated while the accelerator pedal was depressed. The contact pulled off the roadway and then turned off and restarted the vehicle. No warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the clutch assembly failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline. The failure mileage was approximately 181,000.

We bought this used vehicle from Toyota of Peoria Dealership in April 2023. Was in the middle of traffic when my vehicle stop almost getting into a accident.Due to a clutch recall that we were not informed of. When we got it into a Ford dealership they told us that we would have to pay for theses recalls that ended going bad in the vehicle. Told us that recall only last for 5 years or 100 thousand mile it would of been covered. Being a big dealership in our area they should of checked all recalls as well looking over everything before selling a car. These recalls should go longer then 5 years.

The contact owns a 2014 Ford Focus. The contact stated while driving 65 MPH, the RMPS increased significantly. Additionally, the contact stated upon coming to a complete stop, the vehicle made an abnormal clunking sound. The contact also stated that the vehicle shuddered and hesitated to respond while driving from a complete stop. The contact stated that the vehicle stalled while at a complete stop at the traffic light. The contact stated that the vehicle made an abnormal clunking sound while shifting into reverse(R) and failed to respond intermittently when shifting into reverse(R). The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was determined that the TCM was operable, and that the failure was due to the transmission clutch shudder. The vehicle was not repaired. The contact related the failure to Ford Campaign Number: 19N08; however, the dealer informed the contact that the...

The contact owns a 2014 Ford Focus. The contact stated while driving from a complete stop and depressing the accelerator pedal, the vehicle shuddered. The contact stated that the failure recurred while driving and shifting between gears. The check engine warning light was illuminated. The vehicle taken to the dealer on two occasions, and the transmission clutch was replaced and the PCM was reprogrammed twice; however, the failure persisted. Additionally, the contact stated that the vehicle failed to respond upon shifting into reverse (R) and the engine revved. The contact stated that the vehicle operated as if the transmission was in neutral(N). The vehicle was taken to a second dealer, Lynch Ford of Mukwonago (1015 Main St, Mukwonago, WI 53149) where it was diagnosed that the TCM had failed and needed to be replaced. The vehicle was repaired. The contact stated that while driving at an undisclosed speed, the transmission...

The contact owns a 2014 Ford Focus. The contact stated while driving at various speeds, the transmission was slipping out of gear, and the vehicle was jerking violently. There was no warning light illuminated. Additionally, the contact stated that the vehicle made abnormally loud sounds while driving. The contact veered to the side of the road. The contact stated that she turned off and restarted the vehicle, and she was able to continue driving. The vehicle was taken to the dealer, where it was diagnosed that the transmission clutch had failed; however, the dealer informed the contact that the vehicle could not be repaired free of charge because Ford Service Campaign Number: 19N08 Warranty Extension had expired. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 106,000.

The contact’s daughter owns a 2014 Ford Focus. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle failed to accelerate as needed. The contact stated that the vehicle jerked while shifting gear. No warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed that the clutch and the clutch seals needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the vehicle warranty had expired and to call the NHTSA Hotline for assistance. The failure mileage was approximately 74,000.

The contact owns a 2014 Ford Focus. The contact stated that while the transmission was shifted into 1st gear, the vehicle failed to move. The contact revved the engine and the vehicle responded as needed. The vehicle was taken to an independent mechanic, who diagnosed that the clutch and flywheel needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 34,000.

The contact owns a 2014 Ford Focus. The contact stated while the vehicle was stationary at a traffic light and depressing the accelerator pedal, the vehicle started jerking and shuddering. The contact stated no warning light was illuminated. The contact continued to experience the failure while driving to his destination. The contact took the vehicle to the local dealer, where it was diagnosed with needing the manual clutch and transmission pressure plate to be replaced. The vehicle was repaired but continued to experience the failure. The contact took the vehicle a second time to the local dealer in August of 2018, where it was diagnosed with needing the manual clutch and transmission pressure plate to be replaced for the second time. The vehicle was repaired but continued to experience the failure. The contact took the vehicle for the third time to the local dealer on November 15, 2019, where it...

The contact owns a 2014 Ford Focus. The contact stated that while driving at various speeds, the vehicle was jerking. No warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission clutch needed to be replaced. The vehicle was then taken to a local dealer who confirmed there was no associated recall under the VIN. The dealer informed the contact that the parts were on back order. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was unknown.

The contact owns a 2014 Ford Focus. The contact stated that the clutch was replaced under a previous transmission control module satisfaction program. The contact then stated that while she was parked and shifted the gear into reverse(R), the vehicle failed to respond. Once the contact shifted the gear shifter into drive(D), the vehicle was jerking with the check engine warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed with needing to replace the transmission control module and the clutch. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 109,000.

The contact owns a 2014 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle hesitated during acceleration with the check engine warning light illuminated. Additionally, the gear shifter intermittently failed to shift to the intended gear. The vehicle was taken to an independent mechanic who replaced the actuator fork shift; however, the failure recurred. The vehicle was taken back to the mechanic, who diagnosed that the transmission clutch needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that Customer Satisfaction Campaign Number: 19N08 (Transmission Clutch) had expired. The failure mileage was approximately 93,000.

The original shudder issue was noted in 12/13/2017 about a shudder happening when stopping and then trying to accelerate and it occurred periodically over the past year. The shuddering continued to get worse and at (79058 miles) I was told that the clutch could be replaced for $3000.00, and nothing was covered under any warranty. Even though continued complaints about this model to Ford On 8/27/2018 the shutter was determined to be related to the recall module 955442 causing shift issues (86575 miles). I was advised to watch nothing else stated. Still issues. It was then determined that the clutch assembly would need to be replaced. Claim number through Ford stated they would pay for the parts and I would have to pay the labor. No one at this time stated that there was a Ford DPS6 Powershift Transmission Settlement that gave options to deal with this vehicle. Not even...

The contact owns a 2014 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle was jerking abnormally. There was no warning light illuminated. The contact pulled over to the side of the road and inspected the vehicle but found no issues. The vehicle was taken to a local dealer where the engine mounts were replaced however, the failure persisted. Additionally, the contact was informed that the canister purge valve was stuck. The vehicle was then taken to an independent mechanic to be diagnosed. The contact was informed that the automatic dual-clutch was damaged and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 130,000.

The contact owns a 2014 Ford Focus. The contact stated that the clutch was hard to shift into gear. Additionally, the transmission became inoperable. There were no warning lights illuminated. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the transmission and clutch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 90,000.

2014 FORD FOCUS. CONSUMER WRITES IN REGARDS TO TRANSMISSION AND CLUTCH SAFETY RECALL. THE CONSUMER STATED THE VEHICLE WAS TAKEN IN TO HAVE THE RECALL REPAIR COMPLETED. THE DEALER DECLINED TO REPAIR THE VEHICLE STATING IT DID NOT MEET THE PROPER SPECIFICATIONS. THE VEHICLE HAS FAILED AND NO LONGER COVERED UNDER THE WARRANTY. THE CONSUMER STATED THE VEHICLE SPUTTERED ON TAKE OFF AND THE CLUTCH WAS FAULTY.

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 45 MPH, THE VEHICLE BEGAN TO HESITATE AT A LOWER SPEED. THE VEHICLE WAS TAKEN TO STEAMBOAT MOTORS FORD (LOCATED AT 2310 LINCOLN AVE, STEAMBOAT SPRINGS, CO 80487, (970) 879-8880) WHERE IT WAS DIAGNOSED THAT THE CLUTCH ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT CONTINUED TO EXPERIENCE THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 73,500.

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE CLUTCH ASSEMBLY FAILED TWICE AT APPROXIMATELY 10,000 MILES. THE CLUTCH ASSEMBLY WAS REPLACED TWICE BY BOB MAXEY FORD OF HOWELL (2798 E GRAND RIVER AVE, HOWELL, MI 48843, (517) 545-5700). THE DEALER INDICATED THAT THE SAME OEM CLUTCH ASSEMBLY NEEDED TO BE REPLACED AGAIN. THE FAILURE WAS A KNOWN ISSUE BY THE MANUFACTURER; HOWEVER, A NEWLY DESIGNED OEM CLUTCH ASSEMBLY HAD NOT YET BEEN DEVELOPED. THE CONTACT WAS INFORMED THAT THE PART MAY NEED TO BE REPLACED EVERY 10,000 MILES. THE MANUFACTURER WAS NOTIFIED AND SUGGESTED THAT THE SAME OEM CLUTCH ASSEMBLY BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. *BF *TR

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE GEAR SHIFTED INTO NEUTRAL AND THE VEHICLE SHUT DOWN. THE VEHICLE ALSO FAILED TO SHIFT INTO REVERSE. OCCASIONALLY, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO TITUS-WILL FORD (253-475-4151, LOCATED AT 3606 S SPRAGUE AVE, TACOMA, WA 98409) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THERE WAS A STRONG VIBRATION AND JERKING MOTION WHILE DRIVING AT ANY RATE OF SPEED. AUTONATION FORD MARIETTA (770-674-6077, LOCATED AT 869 COBB PKWY SE, MARIETTA, GA 30060) INDICATED THAT THE CLUTCH ASSEMBLY NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE DEALER REFUSED TO REPLACE THE PART UNDER WARRANTY AND INDICATED THAT THE CLUTCH ASSEMBLY HAD BEEN PREVIOUSLY REPLACED IN MID 2015. THE DEALER WAS UNABLE TO DISCLOSE THE DETAILS OF THE REPAIR. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKE AND ACCELERATOR PEDALS WERE DEPRESSED AND THE VEHICLE SHOOK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO COURTESY FORD LINCOLN (1313 NE 122ND AVE, PORTLAND, OR 97230, 833-281-3456) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CLUTCH FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND ADVISED THE CONTACT TO FILE A COMPLAINT WITH NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 63,003.

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ACCELERATING FROM A COMPLETE STOP, THE VEHICLE BEGAN TO JERK AND STUTTER. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO CREST FORD (26333 VAN DYKE AVE, CENTER LINE, MI 48015, (888) 614-2160) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,928.

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE OPERATING THE VEHICLE AND MAKING A TURN, THE CLUTCH BECAME STUCK. THE CLUTCH UNLOCKED ONCE THE VEHICLE WENT INTO SECOND GEAR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AUTOMAX HYUNDAI (3301 E CENTRAL TEXAS EXPY, KILLEEN, TX 76541, (888) 840-5771) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 72,000.

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING APPROXIMATELY 25 MPH, THE TRANSMISSION CLUTCH FAILED. UPON DEPRESSING THE ACCELERATOR PEDAL, THE TRANSMISSION GEARS SLIPPED AND THE VEHICLE WOULD NOT ACCELERATE BEYOND 25 MPH. COURTESY FORD LINCOLN (1313 NORTHEAST 122ND AVE, PORTLAND, OREGON 97230, (971) 533-8712) DIAGNOSED THAT THE TRANSMISSION CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS PARTIALLY REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 20 MPH, THE VEHICLE BEGAN TO SWITCH GEARS INDEPENDENTLY. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME. THE VEHICLE WAS THEN TAKEN TO LIVERMORE FORD LINCOLN (2266 KITTY HAWK RD, LIVERMORE, CA 94551) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE SAME DEALER WAS CONTACTED A SECOND TIME AND INFORMED THE CONTACT THAT THE CLUTCH FAILED AGAIN AND NEEDED TO BE REPAIRED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THEY COULD OFFER HIM A SMALL COMPENSATION. IF THE CONTACT ACCEPTED, THE MANUFACTURER WOULD NO LONGER BE RESPONSIBLE FOR ANYTHING THE CONTACT MAY EXPERIENCE DUE TO THE FAILURE. THE CONTACT DECLINED THE OFFER. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 3,400.

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING APPROXIMATELY 5 MPH, THERE WAS AN ABNORMAL ODOR FROM THE FRONT OF THE VEHICLE AND THE POWER SEIZED WITHOUT WARNING. THE VEHICLE RESTARTED AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (DAVE SINCLAIR LINCOLN ST. PETERS, 4760 N SERVICE RD, ST. PETERS, MO 63376) WHERE IT WAS DIAGNOSED THAT THE CLUTCH WAS BURNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT NHTSA ISSUED AND EXPANDED RECALLS. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

2014 FORD FOCUS. CONSUMER WRITES IN REGARDS TO PROBLEMS WITH CLUTCH MECHANISM. *LD THE CONSUMER STATED THE CLUTCH MECHANISM FAILED AND HAS BEEN REPLACED TWICE AND WENT OUT AGAIN. *JS

2014 FORD FOCUS. CONSUMER WRITES IN REGARDS TO BAD CLUTCH ON VEHICLE. *LD THE CONSUMER STATED THE DEALER DECLINED TO COMPLETE THE REPAIR. THE DEALER ADVISED THE CLUTCH WAS OUT OF WARRANTY. *JS *CN *JS

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE VIBRATED AND DID NOT ACCELERATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER AND THE CLUTCH WAS REPLACED. THE FAILURE RECURRED AFTER APPROXIMATELY ONE YEAR. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE CLUTCH WAS REPLACED AGAIN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED TO CONTINUE TO REPLACE THE PART WITH DISCOUNTS. THE CONTACT REQUESTED A BUY-BACK, BUT THE MANUFACTURER DECLINED. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000.

TL* THE CONTACT OWNS A 2014 FORD FOCUS. ON SEVERAL OCCASIONS, WHILE ATTEMPTING TO DRIVE, THE VEHICLE HESITATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH ASSEMBLY NEEDED TO BE REPLACED. THE CONTACT MENTIONED THAT THE VEHICLE CLUTCH ASSEMBLY WAS PREVIOUSLY REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 38,000.

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE VIBRATED ABNORMALLY. THE DEALER DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,999.

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED FAILURES STALLING AND SHUTTERING WITHOUT WARNING. IN ADDITION, THE VEHICLE INDEPENDENTLY ROLLED BACK WHEN OPERATED ON AN INCLINE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH PACK FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER APPROXIMATELY FIVE TIMES FOR THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 21,000. UPDATED 09/22/16*LJ UPDATED 10/4/16.*JB

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE WOULD SHUDDER AND HESITATE. THE VEHICLE WOULD INDEPENDENTLY SLOW DOWN WHEN MAKING TURNS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AUTOMATIC CLUTCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE HAD BEEN TO THE DEALER FOR THE SAME REPAIR ON FOUR SEPARATE OCCASIONS AND EACH REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,322.

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ATTEMPTING TO ACCELERATE TO HIGHWAY SPEEDS, THE VEHICLE HESITATED TO ACCELERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE TECHNICIAN INFORMED THAT THE CLUTCH NEEDED TO BE REPLACED AGAIN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000.

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE CLUTCH NEEDED TO BE REPLACED IN THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER TO BE REPAIRED, BUT THE DEALER HAD TO ORDER THE PARTS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 19,000.

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ATTEMPTING TO ACCELERATE FROM A STOP SIGN, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE JERKED AND HESITATED BEFORE ACCELERATING. IN ADDITION, WHILE DRIVING AT A LOW SPEED, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO PART UNAVAILABILITY. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V005000 ( FUEL SYSTEM, GASOLINE); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000.

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ACCELERATING FROM A STOP, THE ENGINE STALLED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE DEALER DIAGNOSED THAT THE CLUTCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V495000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS APPROXIMATELY 2,000. UPDATED 7/13/15*CN

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE EXCESSIVELY VIBRATED, JERKED, AND FAILED TO ACCELERATE AT ANY SPEED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER REPROGRAMMED THE SOFTWARE AND STATED THAT THE CLUTCH NEEDED TO BE REPLACED. THE MANUFACTURER STATED THAT THE CLUTCH WAS ON BACK ORDER AND COULD NOT PROVIDE A TURN AROUND TIME. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 10,000.

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ACCELERATING FROM A STOP AT 5 MPH, THE VEHICLE SURGED FORWARD AND THE SPEED INCREASED TO 15 MPH WITHOUT WARNING. THE VEHICLE JERKED AND THE SPEED ACCELERATED BEYOND 20 MPH. THE FAILURE OCCURRED TEN TIMES. THE DEALER STATED THAT THE CLUTCH AND SEALS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 3,500.