NHTSA Complaint #11221260 — 2014 FORD FOCUS POWER TRAIN:CLUTCH ASSEMBLY

Complaint Details

ODI Number	11221260
Vehicle	2014 FORD FOCUS
Component	POWER TRAIN:CLUTCH ASSEMBLY
Date of Incident	October 12, 2015
Date Filed	June 19, 2019
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MI

Consumer Description

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE CLUTCH ASSEMBLY FAILED TWICE AT APPROXIMATELY 10,000 MILES. THE CLUTCH ASSEMBLY WAS REPLACED TWICE BY BOB MAXEY FORD OF HOWELL (2798 E GRAND RIVER AVE, HOWELL, MI 48843, (517) 545-5700). THE DEALER INDICATED THAT THE SAME OEM CLUTCH ASSEMBLY NEEDED TO BE REPLACED AGAIN. THE FAILURE WAS A KNOWN ISSUE BY THE MANUFACTURER; HOWEVER, A NEWLY DESIGNED OEM CLUTCH ASSEMBLY HAD NOT YET BEEN DEVELOPED. THE CONTACT WAS INFORMED THAT THE PART MAY NEED TO BE REPLACED EVERY 10,000 MILES. THE MANUFACTURER WAS NOTIFIED AND SUGGESTED THAT THE SAME OEM CLUTCH ASSEMBLY BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. *BF *TR

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