2014 FORD FOCUS Suspension Problems

16 NHTSA complaints on file

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Suspension Issues in the 2014 FORD FOCUS

16 suspension complaints have been filed with NHTSA for the 2014 FORD FOCUS. Of these, 2 involved a crash, 0 involved a fire, and 1 resulted in injury.

16
Complaints
2
Crashes
0
Fires
1
Injuries
0
Deaths

All Suspension Complaints

#11502558 |
My car is still at the dealership (CrossRoads Ford ,of Indian Trail, NC). The vehicle has been there since 11/22/22. The Service Department keeps telling me they are waiting on a Recall Part to come in and have not given me anything else. The car will not drive, and they advised it was a Recall Part, but the system shows all Recall has been repaired? I need my car back- I have already paid 3 months for a car payment, on a car that is still sitting in the Service Department there.
#11493155 |
My 2014 ford focus will not reverse. It also does not lock the doors while driving and have had problems opening the back hatch.
#11451856 |
I went to Tom Ford Ford in Carmel, IN in 2016 on this issue and was repaired under warranty then Ford sent an updated letter warranty letter about the DPS6 transmission and reduced warranty from 10 years to 7 years which expired in 2021. Car started having transmission trouble in early 2022; Tom Ford will not repair because not under the reduced warranty terms. I asked for Zone mgr from service manager but would not give me his contact and number on the issue. I’m having same problem again
#11442970 | Crash
Transmission is overheated, burning smell, the car lost control, start zigzagging on the high way , and got into an accident, I was injured, and lost my job. The CarMax dealership, refused to take care of a car, or even take it back, because of the safety issues. Then, second time, the transmission slips on acceleration at starts and on highways. It feels like it's the transmission is in neutral. For the third time, the car was jerking and going forward and backward , that the transmission would slip badly, even totally disengage. I was getting on a very busy road and accelerated and suddenly the car decelerated; the car behind me almost rear ended me, honked his horn, but there was nothing I could do. As you can see, the problem been reproduced and confirmed by an independent service center as a non-safe to drive. But CarMax dealership ignoring...
#11366126 | Crash
STILL WAITING FOR SETTLEMENT RECALL TRANSMISSION RELATED PROBLEM NOT BEING REPAIRED RIGHT I WAS IT MANUFACTURED IF IT WAS NOT COVERED BY INSURANCE
#11360676 |
REPLACED TRANSMISSION DUE TO RECALL. THEN THEIR WAS A RECALL ON THE RECALL. TOOK CAR BACK STATING THE CAR STILL SHUTTERS AND STUTTERS. SUPV STATED YOU NEED TO DRIVE 2000 MILES IT WILL RESET. WELL HERE IT IS SEPTEMBER.2020 CAR IS STILL STUTTERING AND SHUTTERING WHEN COMING FROM STOP TO ACCELERATION CAUSING A POTENTIAL ACCIDENT FROM CAR BEHIND. WHAT CAN I DO. THEY BRUSH ME OFF EVERY TIME I TELL THEM THIS . WHEN THIS HAPPENS I GET A WARNING SMOOTH DRIVING SAVES FUEL NUMEROUS TIMES AND WILL APPEAR AS DRIVING ON INTERSTATE AND IT'S A SMOOTH ROAD. CAR WILL DECREASE SPEED.
#11360836 |
THE CAR STALLED OUT
#11328661 |
I WANT TO KNOW WHY THE PEOPLE DRIVING THIS YEAR OF FORD FOCUS HAVE NOT BEEN COMPENSATED BY FORD FOR ALL OF THE "DEFECTS" ASSOCIATED WITH THIS VEHICLE? IN 3 YEARS TIME, I HAVE REPLACED THE BATTERY, SHOCKS, REPAIRED OIL LEAK, VAPOR MANAGEMENT VALVE AND REPLACED TIRES OUT OF MY OWN POCKET. THE RECALLS ARE UNREAL! I HAVE HAD IT IN THE SHOP FOR "FUEL TANK DEFORMATION RECALL", THE "TCM CLUTCH SHUTTER" HAS BEEN REPLACED 3 TIMES. NOT TO MENTION THE TIMES I HAVE TAKEN IT IN FOR THAT TO BE FIXED, ONLY TO BE TOLD IT WASN'T THE PROBLEM WHEN IT WAS LATER VERIFIED THAT IT WAS. AND NOW I RECEIVE NOTICE THAT THE DOORS FLY OPEN WHILE DRIVING! I CAN'T TRADE IT IN, BECAUSE I AM $3,000 UPSIDE DOWN BECAUSE THE VEHICLE IS NOT WORTH SQUAT.I HAVE LOST EMPLOYMENT BECAUSE OF THIS VEHICLE AND IT HAS SIGNIFICANTLY IMPACTED...
#11318779 |
1. THE CAR HAS A REAL BAD POPPING IN THE FRONT END LIKE THE FRONT ENDS ABOUT TO JUST FALL OUT. ON ANY ROAD & BOTH STRAIGHT OR TURNING 2. TAKING OFF FROM A DEAD STOP FRONT END & THE TRANSMISSION TAKES A MINUTE FOR THEM BOTH TO CATCH & THE CAR GO ON ANY ROAD & BOTH STRAIGHT OR TURNING 3. THE CV AXEL POP WHEN TURNING
#11254821 |
NOT ONLY HAVE I BROUGHT MY CAR IN 4 TIMES FOR THE TRANSMISSION, NOW THE SUSPENSION IS STARTING TO SAG WHICH IS CAUSING THE TIRES TO RUB AND WEAR OUT AFTER A YEAR. I HAVE BEEN TOLD BY THE SERVICE DEPARTMENT THAT THIS IS IRREPARABLE.
#11041983 |
LOWER ARM W/BALLS AND JOINTS X 2 MOTOR MOUNT CHECK ENGINE LIGHT FOR P0420 CATALYST AND CLUTCH AND TRANSMISSION JERKING AND HESITATION AND RADIO NOT WORKING AND I CALLED 1800 NUMBER TO FORD AND AT THIS TIME COULD NOT HELP ME AND WOMAN STATED SHE REPORTED TO NHTSA #CAS13448516 AND ALSO STATED TO CALL DEALERSHIP WHICH IS BALISE READY CREDIT IN SPRINGFIELD MASS
#10913923 |
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE SHOOK VIOLENTLY WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THE VEHICLE WAS OPERATING NORMALLY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000.
#10873767 |
HEARD NOISE IN STEERING AND TIRES TOOK CAR TO BE CHECKED OUT WAS NOTHING WRONG THAT IS HOW IT SOUNDS AND DRIVES. THIS WAS 2 MONTHS AFTER GETTING THE CAR. IN MARCH 2016 TURNING A CURVE CAR STEERING GOT HARD AND LOCKED UP HIT CURVE BUSTED AXLLE AND STEERING COMPONENT. REPLACED AXLE THOUGHT THAT WAS ALL. THEN HAD CAR TAKEN TO FORD I WAS THEN INFORMED OF $3000.00 IN DAMAGES AND LABOR TO FIX IT. I DID NOT PROCEED TO GETTING FIXED . THE SERVICE MANAGER PROCEEDED TO THROW THE KEYS AT ME AND GOT PISSED BECAUSE I WOULDN'T GET CAR FIXED RIGHT THEN.I FOUND OUT ABOUT THE ISSUES ON THE INTERNET LOOKING INTO THE CAR PARTS AND ANY ISSUES WITH THE CAR. THE CAR WAS IN MOTION.
#10824623 |
THE TRANSMISSION HESITATES WHEN STOPPED THEN TO ACCELERATE. IT HAS CAUSED ME TO ALMOST HAVE A FEW ACCIDENTS. THE FRONT SUSPENSION MAKES NOISES . FORD CAN'T SEEM TO FIX EITHER ISSUE. I KNOW A LOT OF OTHER FOCUS OWNERS ARE HAVING ISSUES.
#10823510 |
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 35 MPH DOWN AN INCLINE, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE SHOOK AND TOOK A LONGER DISTANCE TO STOP. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE VIBRATED AND ACCELERATED IN EXCESS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 44,002.
#10565557 |
THE CAR WAS SCARY TO DRIVE ON THE HIGHWAY WITH UNCONTROLLABLE SWAYING HAD TO WHITE KNUCKLE THE STEERING WHEEL WITH COMPENSATION OF DARTY MOVEMENTS! BROUGHT TO THE DEALER THEY ALIGN IT 3 TIMES GOT BETTER BUT STILL NO COMPLETE REWARD. THEN FORD SAID REPLACE THE STEERING GEAR ! TEST DROVE HOME WITH MI SNOW ON THE ROADS WOW WAS IT SCARY TO DRIVE IT HOME EXTRA DARTING FISH TAIL EXPERIENCE. SINCE LAST REPAIR IT SEEMS TO GETTING BAD AGAIN 11000 MILE LATER WHILE DRIVING ON BUMPY ROADS IT DARTS BAD AND SWAY STEERING ! I BELIEVE ITS A COMB OF PROGRAMMING ISSUE OF STEERING GEAR AND RACK AND ROLL CONTROL !!! NEXT WILL NEED ENGINEER TO LOOK AT IT! *TR

Other 2014 FORD FOCUS Problem Areas

Power Train 1,469 complaints Engine 435 complaints Fuelpropulsion System 294 complaints Unknown Or Other 275 complaints Electrical System 230 complaints Steering 211 complaints Vehicle Speed Control 160 complaints Structurebody 52 complaints Fuel System Gasoline 46 complaints Power Trainclutch Assembly 44 complaints Electronic Stability Control Esc 37 complaints Latcheslockslinkages 35 complaints Air Bags 32 complaints Visibilitywiper 30 complaints Service Brakes 28 complaints Power Trainautomatic Transmissioncontrol Module Tcmpcmtecm 23 complaints Wheels 20 complaints Power Trainautomatic Transmission 15 complaints Seat Belts 14 complaints Power Trainautomatic Transmissioninternalclutchesbands 9 complaints Exterior Lighting 8 complaints Latcheslockslinkagesdoorslatch 8 complaints Tires 7 complaints Electrical Systemhorn 6 complaints Engine And Engine Cooling 4 complaints Structure 3 complaints Back Over Prevention Sensing System Camera 2 complaints Electrical Systemwiring 2 complaints Equipment Adaptivemobility 2 complaints Equipmentappliancetvradiospeakers 2 complaints Exterior Lightingheadlights 2 complaints Forward Collision Avoidance Adaptive Cruise Control 2 complaints Forward Collision Avoidance Automatic Emergency Braking 2 complaints Fuel System Gasolinefuel Injection System 2 complaints Fuel System Gasolinestorageevaporative Emissionscanister 2 complaints Latcheslockslinkagestrunk Lidlatch 2 complaints Seats 2 complaints Steeringrack And Pinion 2 complaints Structurebodydoor 2 complaints Traction Control System 2 complaints Vehicle Speed Controlaccelerator Pedal 2 complaints Back Over Prevention 1 complaint Back Over Prevention Rearview System Braking 1 complaint Electrical Systemignitioncoil 1 complaint Electrical Systempropulsion Systemfuel Cell 1 complaint Engine And Engine Coolingcooling System 1 complaint Engine And Engine Coolingcooling Systemradiator Assembly 1 complaint Engine And Engine Coolingengineengine Control Module Ecuecm 1 complaint Engine And Engine Coolingexhaust System 1 complaint Equipment 1 complaint Fuel System Diesel 1 complaint Fuel System Gasolinestorageevaporative Emissionshosesvalvessensors 1 complaint Fuel System Gasolinestoragetank Assembly 1 complaint Fuel System Other 1 complaint Lane Departure Blind Spot Detection 1 complaint Latcheslockslinkagesdoorslock 1 complaint Latcheslockslinkageshatchbackliftgatelock 1 complaint Latcheslockslinkagestrunk Lidlock 1 complaint Power Trainautomatic Transmissiongear Position Indication Prndl 1 complaint Power Trainautomatic Transmissioninternalclutchesbandsactuatorssolenoids 1 complaint Power Trainclutch Assemblylinkageclutch Cablerodarm 1 complaint Service Brakes Hydraulic 1 complaint Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipabs Warning Light 1 complaint Service Brakes Hydraulicfoundation Componentsdisccaliper 1 complaint Steeringelectric Power Assist System 1 complaint Steeringhydraulic Power Assist System 1 complaint Steeringhydraulic Power Assistpower Steering Fluid 1 complaint Steeringlinkagestie Rod Assembly 1 complaint Structurebodybumpers 1 complaint Structurebodydoorhinge And Attachments 1 complaint Structurebodyhatchbackliftgate 1 complaint Structurebodytrunk Lid 1 complaint Suspensionfrontwheel Bearing 1 complaint Suspensionrear 1 complaint Suspensionrearaxlenon Powered Axle Assembly 1 complaint Visibilitypower Window Devices And Controls 1 complaint Wheelslugsnutsboltsstuds 1 complaint
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