NHTSA Complaint #10873767 — 2014 FORD FOCUS

HEARD NOISE IN STEERING AND TIRES TOOK CAR TO BE CHECKED OUT WAS NOTHING WRONG THAT IS HOW IT SOUNDS AND DRIVES. THIS WAS 2 MONTHS AFTER GETTING THE CAR. IN MARCH 2016 TURNING A CURVE CAR STEERING GOT HARD AND LOCKED UP HIT CURVE BUSTED AXLLE AND STEERING COMPONENT. REPLACED AXLE THOUGHT THAT WAS ALL. THEN HAD CAR TAKEN TO FORD I WAS THEN INFORMED OF $3000.00 IN DAMAGES AND LABOR TO FIX IT. I DID NOT PROCEED TO GETTING FIXED . THE SERVICE MANAGER PROCEEDED TO THROW THE KEYS AT ME AND GOT PISSED BECAUSE I WOULDN'T GET CAR FIXED RIGHT THEN.I FOUND OUT ABOUT THE ISSUES ON THE INTERNET LOOKING INTO THE CAR PARTS AND ANY ISSUES WITH THE CAR. THE CAR WAS IN MOTION.