NHTSA Complaint #11360676 — 2014 FORD FOCUS ELECTRONIC STABILITY CONTROL (ESC)

Complaint Details

ODI Number	11360676
Vehicle	2014 FORD FOCUS
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	May 31, 2019
Date Filed	September 23, 2020
Mileage	48,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

REPLACED TRANSMISSION DUE TO RECALL. THEN THEIR WAS A RECALL ON THE RECALL. TOOK CAR BACK STATING THE CAR STILL SHUTTERS AND STUTTERS. SUPV STATED YOU NEED TO DRIVE 2000 MILES IT WILL RESET. WELL HERE IT IS SEPTEMBER.2020 CAR IS STILL STUTTERING AND SHUTTERING WHEN COMING FROM STOP TO ACCELERATION CAUSING A POTENTIAL ACCIDENT FROM CAR BEHIND. WHAT CAN I DO. THEY BRUSH ME OFF EVERY TIME I TELL THEM THIS . WHEN THIS HAPPENS I GET A WARNING SMOOTH DRIVING SAVES FUEL NUMEROUS TIMES AND WILL APPEAR AS DRIVING ON INTERSTATE AND IT'S A SMOOTH ROAD. CAR WILL DECREASE SPEED.

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