2013 FORD FLEX Steering Problems

TL* THE CONTACT OWNS A 2013 FORD FLEX. WHILE DRIVING APPROXIMATELY 60 MPH, THE POWER STEERING SUDDENLY MALFUNCTIONED AND CAUSED THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN IN EITHER DIRECTION. DURING THE INCIDENT, THE MESSAGE 'POWER STEERING FAULT' WAS DISPLAYED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (CAGUAS EXPRESSWAY MOTORS, CARR #1KM 30.1, CAGUAS, PR) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE CONTACT INDICATED THAT THE VEHICLE EXPERIENCED THE SAME SYMPTOM LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 78,000.

TL* THE CONTACT OWNS A 2013 FORD FLEX. WHILE ATTEMPTING TO PULL OUT OF THE DRIVEWAY AT APPROXIMATELY 3 MPH, THE POWER STEERING ABILITY BECAME DIFFICULT AND "SERVICE POWER STEERING ASSIST" ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO SMART FORD (1103 MARTIN LUTHER KING BLVD, MALVERN, AR 72104) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR FAILED AND NEEDED REPLACEMENT. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.

THE STEERING IS OFF WHEN TURNING LEFT, RIGHT AND WHILE SWITCHING LANES. IT'S VERY HARD TO STEER. IT FEELS LIKE A MANUAL SHIFT DRIVING VEHICLE INSTEAD OF AUTOMATIC, HAVING TO USE BOTH HANDS JUST TO TURN THE VEHICLE. IT WASN'T AS HARD AT FIRST TO STEER. YOU COULD TELL THE STEERING WAS OFF BUT STILL MANAGEABLE. HOWEVER, NOW IT'S AT THE POINT IT'S A MUST TO GET FIXED. WE SCHEDULED AN APPOINTMENT TO GET IT FIXED NOW. I CALLED THE FORD DEALERSHIP BUT WAS INFORMED THERE ARE NO SPECIFIC RECALLS FOR MY VIN#. I THEN CALLED THE NUMBER ON OWNER.FORD.COM WEBSITE AND SPOKE WITH A REPRESENTATIVE WHO ALSO SAID MY VIN DOESN'T HAVE ANY RECALLS FOR STEERING. I REFERENCED THE RECALL# 15S18 AS IT RELATES TO MY PROBLEM. I WAS STILL INFORMED MY VIN# IS NOT A PART OF THE RECALL BUT TO HOLD ONTO MY RECEIPT FROM THE REPAIR...

THERE IS A RECALL ON THE ELECTRONIC POWER STEERING FOR CERTAIN 2013 FORD FLEX'S. RECALL 15S18. THE MANUFACTURER SAYS THAT MINE DOES NOT QUALIFY FOR THE BUT THE VEHICLE HAS THE SAME SYMPTOMS AS THE RECALL CAMPAIGN. THE POWER STEERING WAS OUT ON MY VEHICLE, IT LOCKED UP AROUND A CURVE WHEN I WAS DOING ABOUT 50 MILES AN HOUR. THE VEHICLE WOULD NOT TURN RIGHT, I CROSSED A LANE OF ONCOMING TRAFFIC AND HIT A TREE ON SUNDAY 11 18 18. I WAS ON HIGHWAY 70 IN KINGSTON TENNESSEE, HEADED EASTBOUND. THE STEERING WHEEL IS VERY LOOSE AND IN A BIND AS IF THE STEERING WHEEL WAS LOCKED WITH KEYS OUT OF THE IGNITION. I HIT THE TREE DOING ABOUT 35 MPH TO 40 MPH WHEN STEERING BECAME INOP AND THE AIRBAGS DID NOT EVEN DEPLOY. I WAS FORTUNATE ENOUGH TO BE ABLE TO SLOW THE VEHICLE FROM 50...

WAS DRIVING ON THE FREEWAY AND THE POWER STEERING WENT OUT WITH NO WARNING CAR SHUT DOWN AND WAS UNABLE TO STARE

STEERING IS STIFF WHEN TURNING LEFT TO RIGHT. FEELS LIKE EASY/HARD-HI/LOW SENSATION. ALSO HIGH PITCH SQUEAL WHEN TURNING STEERING WHEEL. NOISE IS COMING FROM ENGINE COMPARTMENT.

CAR JUST DIES IN THE MIDDLE OF DRIVING AND THE STEERING SYSTEMLOCKS UP. THERE HAS BEEN A KNOWN RECALL FOR A FUEL CONTROL MODULE ON FORD FLEX, THERE IS ALSO KNOWN FUEL PUMP PROBLEMS WITH FORD MAKES AND MODELS. I HAVE LOST POWER TWICE. HAD AT THE MECHANIC LAST MONTH. COULD NOT GET IT TO DIE FOR AN ENTIRE WEEK IN THE SHOP. NOW IT IS DEAD IN A PARKING LOT AGAIN.

TL* THE CONTACT OWNS A 2013 FORD FLEX. WHILE OPERATING THE VEHICLE, THE "POWER STEERING FAILURE" MESSAGE DISPLAYED AND THE POWER STEERING MALFUNCTIONED, WHICH MADE THE STEERING WHEEL VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (NASHVILLE FORD, 723 S. DAVIS ST., NASHVILLE GA, 31639) AND THE MANUFACTURER WERE BOTH NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 86,000.

I FILED A COMPLAINT ABOUT A WEEK OR TWO AGO AND HAVEN'T HEARD BACK. I WAS UNDER THE IMPRESSION THAT YOU WOULD RESPOND WITHIN A COUPLE OF DAYS.

AT 55,000 STARTED UP CAR PUT IN DRIVE AND THE POWER DRIVING ASSIT WENT ON STEERING WHEEL LOCKED UP WAS UNABLE TO TURN THE CAR.

WHILE DRIVING AND PARKED THE POWER ASSIST GOES OUT AND BECOMES MANUAL STEERING WHICH IS EXTREMELY DIFFICULT AND DANGEROUS.IT HAS HAPPENED 3 TIME CAUSING US AN EXPENSE EACH TIME. THERE IS CURRENTLY A RECALL ON THIS YEAR AND MAKE FOR THE STEERING BUT FOR SOME REASON FORD IS NOT COVERING ALL OF THEM. OURS IS ONE OF THEM NOT COVERED AND WE OBVIOUSLY HAVE THE PROBLEM.

WELL I WAS DRIVING ON THE STREET AND A LIGHT COME UP SAID POWER STEERING SERVICE AFTER 10 SECONDS THE STEERING WHEEL WHEN SUPER HARD TO TURN AND TURN TO THE RIGHT SIDE THANK GOD I DID NOT HIT A CAR BUT I CALL TO THE DEALER I TELL THEM THERE WAS A RECALL FOR THE STEERING GEAR RACK AND THEY SAID NOT FOR MY CAR WHEN THIS IS HAPPENING AND ALL FORD FLEX 2013 THE PART COST $1300 BRAND NEW PLUS LABOR I DON'T KNOW WHAT TO DO AND THE SEAT BELT IS NOT WORKING PROPERLY

MY FORD FLEX STALLS WHILE DRIVING ANYWHERE FROM 10 MPH (IN RESIDENTIAL AREA) TO 80 MPH ON HIGHWAY. ELECTRICAL IS STILL WORKING THE ENGINE SHUTS OFF AND I LOSE CONTROL OF GAS/BRAKES. THREE WARNING SIGNS POP UP AT THE SAME TIME: CHECK BRAKE SYSTEM, COLLISION WARNING NOT AVAILABLE, AND SERVICE ADVANCE TRAC. ONCE I RESTART THE CAR, THE CODES WILL DISAPPEAR. THE PROBLEM WAS INTERMITTENT AT FIRST, BUT NOW IT'S OCCURRING MORE FREQUENTLY. I'M TOO SCARED TO DRIVE MY CAR NOW. FORD ISNT BEING MUCH HELP. I NEED HELP.

TL* THE CONTACT OWNS A 2013 FORD FLEX. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (MACE FORD, 4501 S US HWY 41, TERRE HAUTE, IN 47802), BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 FORD FLEX. WHILE DRIVING 5 MPH, THE STEERING WHEEL SEIZED. A DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS NOT COVERED UNDER A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 60,100.

TL* THE CONTACT OWNS A 2013 FORD FLEX. THE CONTACT STATED THAT THE VEHICLE FAILED TO START UPON TURNING THE KEY IN THE IGNITION. THE VEHICLE WAS TOWED TO BUCKEYE FORD LINCOLN (2343 W MICHIGAN ST, SIDNEY, OH 45365, (800) 700-0050) WHERE IT WAS DIAGNOSED WITH A FUEL PUMP MODULE FAILURE AND THE FUEL PUMP NEEDED REPLACEMENT. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE VEHICLE WAS THEN TOWED BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE RCM MODULE NEEDED REPLACEMENT. UPON FURTHER INVESTIGATION, THE FAILURE WAS DISCOVERED TO BE A WIRING ISSUE FROM THE FUEL PUMP REPAIRS. THE VEHICLE WAS REWIRED. THE CONTACT STATED THAT THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS OPENED. WHILE DRIVING VARIOUS SPEEDS, THE STEERING SEIZED AND THE POWER STEERING WAS LOST WITHOUT WARNING. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE...

TL* THE CONTACT OWNS A 2013 FORD FLEX. AFTER STARTING THE VEHICLE, THE STEERING WHEEL WAS VERY DIFFICULT TO TURN. MOMENTS LATER, WHILE DRIVING, THE "CHECK CHARGING" INDICATOR ILLUMINATED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 109,000.

"FORD FLEX POWER STEERING ASSIST FAILURE AND TRAC CONTROL MALFUNCTION. THE EPAS MOTOR ON MILLIONS OF VEHICLES ARE FAILING AND VERY DANGEROUS FOR FLEX OWNERS. I HAVE FOUND THAT FROM RESEARCH ON THIS ISSUE THAT THE EPAS MOTOR IS ACTUALLY OVERHEATING AND BURNING UP THE ELECTRIC MOTOR. FORD MANUFACTURER HAS DELIBERATELY LIED TO NHTSA ABOUT WHAT THE ACTUAL PROBLEM IS. THIS IS A VERY UNSAFE CONDITION FOR WHICH THEY PRESENTED A RECALL ON CERTAIN 2013 VEHICLES. I SPOKE WITH MY LOCAL DEALERSHIP ABOUT THE ISSUE AND THEY RESPONDED THAT MY VIN NUMBER DOES NOT FALL IN THE CAMPAIGN OR TECHNICAL SERVICE BULLETINS. CAMPAIGN FOR THE RECALL IS EXACTLY WHAT IS GOING ON WITH MY VEHICLE BUT YET FORD WANTS TO CHARGE ME MONEY FOR THE REPAIRS AND DIAGNOSTIC WHEN THEY ARE WELL AWARE THAT THIS IS A MANUFACTURER ISSUE. IT IS A VERY UNSAFE CONDITION WHICH HAS KILLED AND INJURED...

REPEATED STEERING FAILURES. INITIAL FAILURE (SPRING 2016) OCCURRED SEVERAL MONTHS AFTER COLLISION REPAIR (DECEMBER 2015) DONE AT DEALER SERVICE DEPARTMENT. REPAIRED VEHICLE CAME BACK WITH TIGHTER STEERING THAN PREVIOUSLY EXPERIENCED. FAILURE IN SPRING 2016 INVOLVED COMPLETE LOSS OF POWER STEERING UPON STARTUP OF VEHICLE. SHUT DOWN AND RESTART DID NOT RESTORE POWER STEERING OPERATION. STEERING GEAR REPLACED BY DEALER SERVICE DEPARTMENT. SECOND FAILURE (SPRING 2017) INVOLVED LOSS OF TRACTION CONTROL, STABILITY CONTROL, CRUISE CONTROL DUE TO FAILURE OF POWER STEERING CONTROL MODULE. POWER STEERING CONTROL MODULE REPLACED BY DEALER SERVICE DEPARTMENT. THIRD FAILURE (NOVEMBER 28, 2017) IS LOSS OF POWER STEERING GEAR UPON VEHICLE STARTUP. SHUT DOWN AND RESTART RESTORED POWER STEERING OPERATION.

POWER STEERING HAS GONE OUT A FEW TIMES IN MY FLEX. FIRST TIME WAS AFTER IT WAS PARKED, THE WHEELS WERE TURNED OUT, IT WAS STARTED, AND IT WAS VERY DIFFICULT TO TURN AND MANEUVER THE VEHICLE IN THE PARKING LOT. SECOND TIME, WAS THIS MIRING, I BACKED OUT OF THE DRIVEWAY, AND WHEN I PUT THE CAR IN DRIVE ON OUR STREET IT WAS AGAIN VERY HARD TO STEER. BOTH TIMES WHEN I TURNED THE CAR OFF AND BACK ON, IT WAS LIKE NOTHING WAS WRONG.

I WAS DOING A U-TURN ON A CUL DE SAC AND ALL OF A SUDDEN THE STEERING WHEEL JERKED AND THE MOTOR DIED AND WHEN I RESTARTED THE CAR I HAD NO POWER STEERING CAPABILITIES AND THE WARNING LIGHTS FOR THE POWER STEERING CONTROL AND THE ADVANCE TRAC CAME ON AND THE TURN SIGNALS WOULD NOT STAY ON WITHOUT HOLDING THEM IN THE UP OR DOWN POSITION.

OVER THE PAST 6 MONTHS, MY POWER STEERING WOULD FAIL LEAVING ME IN MANUAL MODE. I WOULD STOP AND RESTART THE CAR AND THE POWER WOULD RETURN. I TOOK THE CAR IN THIS WEEK AND IT WILL NOW COST ME $2000 TO REPAIR IT. PRIOR TO TAKING IT TO MY DEALERSHIP, I RESEARCHED POSSIBLE RECALLS. SURE ENOUGH, THERE WAS ONE IN 2015 FOR "CERTAIN" 2013 FORD FLEX. BUT MY VIN WAS NOT IN THE RECALL. I CALLED FORD CUSTOMER SERVICE AND ALL THE REPRESENTATIVE DID WAS READ SCRIPTS TO ME LETTING ME KNOW THAT MY CAR WAS NOT IN THE RECALL. THIS IS THE SECOND THING ON MY CAR THAT HAS GONE WRONG THAT WAS COVERED FOR OTHER "CERTAIN" FLEX--THE FIRST WAS THE FUEL PUMP. DISAPPOINTED THAT IDENTIFIED PROBLEMS ARE NOT COVERED FOR ALL!!!

I WAS PULLING INTO MY DRIVEWAY AND MY STEERING COLUMN LOCKED UP COMPLETELY. THE IDIOT ALARM STARTED GOING OFF AND I RECEIVED AND ERROR CODE. THE ERROR READ POWER STEERING FAILURE. I TOOK IT TO TIRE KINGDOM AND THEY SAID I WAS PART OF THE 15V3400000 RECALL. I CALLED FORD AND THEY WOULD NOT COVER THE REPAIR EVEN THOUGH IT'S EXACTLY THE SAME SAFETY RECALL ISSUE I AM HAVING AND MY CAR IS ON THE RECALL LIST. THEY SAID SORRY YOUR VIN ISN'T LISTED AS BEING AFFECTED. IT'S CLEARLY THE SAME ISSUE AND IS. WING AFFECTED. IT'S DANGEROUS THAT I WASN'T NOTIFIED AND NOW THAT I'M HAVING THE PROBLEMS THAT CAUSED THE RECALL IN THE FIRST PLACE THEY STILL WON'T FIX IT.

I WAS DRIVING DOWN THE STREET AND ALL OF A SUDDEN MY POWER STEERING WENT OUT. THIS HAS HAPPENED MANY TIMES BEFORE AND I WOULD TRY TO GET TO A POINT WHERE I COULD PULL OVER TO THE SIDE OF THE HIGHWAY, RESTART THE CAR AND IT WOULD BE GOOD. THIS TIME IT DIDN'T WORK. I HAVE BEEN ON ROADS IN CURVES MANY TIMES AND IT WOULD GO OUT IN THE MIDDLE OF THEM. I SHUTTLE MY KIDS EVERYDAY AND THIS IS DANGEROUS FOR THEM AND MYSELF. I SEARCH FOR A RECALL A WHILE BACK AND DIDN'T SEE ANYTHING. I AM A SINGLE MOTHER OF 3 AND I DON'T HAVE MONEY TO SPEND OUT ON SOMETHING LIKE THIS WHEN IT SHOULD NOT BE A PROBLEM I'M HAVING WITH A FAIRLY NEW VEHICLE. I WAS TOLD THE PROBLEM IS THE POWER STEERING GEAR AND THE ANGLE POSITION SENSOR. I HAVE NOTICED...

THE ELECTRIC STEERING IS MAKING A CLUNK NOISE WHEN TURNING AT LOW SPEEDS. (CAN'T REALLY HEAR IT AT HIGHER SPEEDS) THAT IS AN EARLY WARNING OF AN EPAS FAILURE. (ELECTRIC POWER ASSIST STEERING) EVENTUALLY THE STEERING WILL WHINE AND FAIL WHEN DRIVING GOING INTO MANUAL MODE. THAT IS A SAFETY ISSUE! SINCE MY WIFE IS DRIVING THE CAR WITH MY YOUNG DAUGHTER IT HAS ME NERVOUS AND WORRIED.

I PARKED MY CAR TO GO FOOD SHOPPING AND WHEN I CAME BACK TO LEAVE, THE STEERING WHEEL BECAME LOCKED AND IT WOULD NOT TURN

TL* THE CONTACT OWNS A 2013 FORD FLEX. UPON STARTING THE VEHICLE, THE POWER STEERING AND ASSIST TRAX WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (BOB WONDRIES FORD 400 S ATLANTIC BLVD, ALHAMBRA, CA 91801 (626) 289-3591) WHERE IT WAS DIAGNOSED THAT THE STEERING WHEEL MODULE MALFUNCTIONED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RESEARCHED RECALLS ONLINE AND FOUND NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 66,000.

OVER THE LAST FEW MONTHS, AS I AM DRIVING MY VEHICLE, MY STEERING WILL SEIZE AND STOP OPERATING. THE COMPUTER COMES UP WITH THE FOLLOWING MESSAGE, "POWER STEERING ASSIST FAILURE". I TOOK THE CAR TO A MECHANIC TO HAVE IT DIAGNOSED AND WAS TOLD THERE IS A SAFETY RECALL FOR THIS EXACT ISSUE. THE INFORMATION IS AS FOLLOWS: NHTSA CAMPAIGN NUMBER 15V340000, FORD FLEX 2011-2013, FORD RECALL #15S18. I CALLED THE LOCAL FORD DEALERSHIP, BIRD KULTGEN, AND THEY STATED THAT IT DOES NOT PERTAIN TO MY VEHICLE BECAUSE WHEN THEY PULLED MY VIN, IT DID NOT GIVE THEM A RECALL MESSAGE. I CALLED THE FORD COMPANY AND THEY SAID THE SAME THING. THE RECALL LISTED IS FOR FORD FLEX 2013, WHICH IS WHAT I HAVE. BOTH THE FORD DEALERSHIP AS WELL AS THE COMPANY STATED - SORRY. ISN'T IT POSSIBLE FOR THIS TO HAVE AN EFFECT ON OTHER VIN'S AS...

TL* THE CONTACT OWNS A 2013 FORD FLEX. WHILE DRIVING AND MAKING A RIGHT OR LEFT TURN, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT CALLED THE FORD MANUFACTURER WHO STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V390000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 58,000.

I PLACED THE SUV IN PARK, TURNED IT OFF (THE CAR WAS STATIONARY). AS I LEANED ON THE VEHICLE TO GET OUT OF IT, I NOTICE IT ROLLED BACK. BECAUSE IT WAS UNUSUAL, I PUSH ON THE CAR FRAME TO ENSURE EVERYTHING WAS OKAY. WHEN I PUSHED THE VEHICLE, IT CONTINUED TO ROLL OUT OF MY GARAGE. I HAD TO RUN AND JUMP IN THE CAR, RESTART IT, AND PUT IN IN THE PARK POSITION AGAIN. THIS CAUSED GREAT CONCERN FOR ME BECAUSE MY SMALL CHILDREN WERE IN THE CAR. AFTER THIS OCCURRED, I CALLED FORD TO REPORT IT. RECENTLY, I'VE DONE RESEARCH AND REALIZED THAT SOME OF THE 2012-2014 FORD FLEX VEHICLES WERE RECALLED DUE TO THIS PROBLEM. HTTP://FOX6NOW.COM/2014/08/14/FORD-RECALL-YOUR-CAR-COULD-ROLL-AWAY-EVEN-IF-ITS-PARKED/. WHEN I CALLED FORD TO REPORT, I SPECIFICALLY ASKED THEM DID THEY HAVE ANY KNOWLEDGE OF THE VEHICLE BEING IN PARK BUT DISENGAGING AND ROLLING AND THE RESPONSE I RECEIVED...

POWER STREEING JUST STOPPED WORKING

IN 2015 ,I PURCHASED A 2013 FORD FLEX FROM MY LOCAL DEALERSHIP. ABOUT A WEEK AGO I STARTED NOTICING A NOISE COMING FROM THE STEERING WHEEL WHILE DRIVING , AND ALSO WHILE THE VEHICLE WAS PARKED . TOOK THE CAR TO DEALERSHIP, JUST TO FIND OUT THAT THE VEHICLE HAD "NO RECALLS" OF COURSE, AND QUOTED ME $2,100 TO GET IT FIXED . I WAS LIKE ARE YOU KIDDIND ME? THIS CAR STILL UNDER THE 100K MILE WARRANTY, AND THEY'RE ANSWER WAS SORRY SIR I'M ONLY HERE TO DELIVER THE NEWS. ANY HELP ? CAN'T BELIEVE FORD .

STEERING SUDDENLY STOPPED! A SENSOR THAN CAME UP STATING SERVICE ADVANCE TRAC AND NOT EVEN 2 SECONDS LATER ANOTHER SENIOR COMES UP STATING POWER STEERING ASSIST FAULT! I WAS ABLE TO PULL OVER! I THEN READ CAR MANUAL STATING THAT THE SENSORS THAT WERE SHOWN HAVE TO DO WITH AN ELECTRIC POWER STEERING THAT CAN BE RESET BY SHUTTING OFF CAR AND RESTARTING 10 SECONDS LATER! I THEN BROUGHT IT TO KELLY FORD AND THEY ARE STATING THAT THE ENTIRE POWER STEERING RACK MUST BE REPLACED! THEY STATED THAT THERE ARE NO RECALLS ON MY VIN AND THAT I HAD NO WARRANTY! I BEGAN RESEARCH AND THERE HAVE BEEN OVER 500,000 CARS RECALLED FOR THE SAME EXACT REASON BUTVFORD INSIST THAT MINE IS NOT COVERED! I ALSO CONSTANTES FORD MOTORS AND THEY HAD ME FILE A CASE WHICH DID ABSOLUTELY NOTHING! THE DEALER QUOTED ME THAT THIS WAS A 2,000...

FORD FLEX 2013 FAILED POWER STEERING ON SUNDAY, OCTOBER 2ND WHILE STEERING TO THE RIGHT (AND MY FOOT ON THE BRAKE) THE POWER STEERING ON MY 2013 FORD FLEX COMPLETELY FAILED CAUSING ME TO ALMOST DRIVE OFF A HILL INTO THE EMBANKMENT BELOW. A POWER STEERING FAILURE MESSAGE APPEARED ON THE DASH BOARD AS THIS WAS HAPPENING. THE CAR HAS ONLY 55,000 MILES. AFTER RETRIEVING THE VEHICLE, I MADE AN APPOINTMENT WITH RANCHO SANTA MARGARITA FORD. I DID SOME RESEARCH ONLINE AND FOUND A RECALL #15V340000 WAS FOR THIS EXACT POWER STEERING PROBLEM FOR 2011, 2012 AND SOME 2013 FORD FLEXES. AFTER RUNNING TESTS AT RANCHO SANTA MARGARITA FORD- A DIAGNOSIS OF DTC U3000:49 WAS FOUND SAYING POWER STEERING INTERNAL FAILURE. AFTER INITIALLY BEING LED TO BELIEVE (BY RANCHO SANTA MARGARITA FORD) THAT FORD WAS HONORING IT UNDER THE RECALL, TO MY SURPRISE FORD HAS DECLINED MY 2013 FORD FLEX...

FOR SEVERAL MONTHS LEADING UP TO THE DEALERSHIP SERVICE SHOP VISIT, I NOTICED A SOFT GRINDING NOISE (RUBBER ON RUBBER) WHEN TURN THE VEHICLE (ANY DIRECTION), MOST NOTABLE, AT LOW SPEED. ABOUT 10 DAYS BEFORE THE SERVICE SHOP VISIT THE GRINDING NOISE BECAME VERY LOUD, SO LOUD, THAT IT PROMPTED THE SERVICE VISIT. ALSO NOTICED THAT THE STEERING WHEEL STARTED TO SLIGHTLY STICK AND I HAD TO CONSTANTLY MAKE STEERING CORRECTIONS. THIS WOULD HAPPEN AT ANY SPEED.

TL* THE CONTACT OWNS A 2013 FORD FLEX. WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO MANEUVER. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO DUPLICATE OR LOCATE THE FAILURE. THE CONTACT MENTIONED THAT THE MANUFACTURER ISSUED A RECALL FOR THE 2013 MODEL VEHICLES UNDER NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

TL* THE CONTACT OWNS A 2013 FORD FLEX. WHILE DRIVING 30 MPH, THE STEERING FAILED. THE CONTACT STATED THAT THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SOFTWARE AND THE STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.

TL* THE CONTACT OWNS A 2013 FORD FLEX. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THERE WAS A LOSS OF POWER STEERING AND THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE ELECTRIC POWER STEERING CODE WAS RESET HOWEVER, TWO WEEKS LATER THE FAILURE RECURRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE VEHICLE WAS NOT REPAIRED A SECOND TIME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 137,000.

ON DECEMBER 31, 2015, I EXPERIENCED A POWER STEERING ASSIST FAILURE. THIS WARNING APPEARED IN THE DASH DISPLAY. I HAD NO POWER STEERING IN THE CAR. I WAS TRYING TO PULL OUT OF A PARKING SPACE. THE PROBLEM CONTINUED WHEN DRIVING. TURNING OFF AND RESTARTING THE CAR HAD NO EFFECT IN CLEARING THE FAILURE. ALSO HAD AN ADVANCE TRAC WARNING APPEAR ON THE DASH AND THE TURN SIGNALS WOULD ONLY OPERATE IF HELD MANUALLY IN POSITION. I KNOW THERE WAS A RECALL (FORD RECALL NUMBER 15S18) ISSUED WHICH COVERS THIS PROBLEM IN FORD FLEX VEHICLES BUILT BEFORE MINE. MY FLEX WAS BUILT 9/25/2012. THE DEALER CORRECTED THE PROBLEM BY REPLACING PSCM. HOWEVER, SINCE THE MILEAGE PUT THE CAR JUST OUT OF WARRANTY, I HAD TO PAY FOR THE REPAIRS. IT APPEARS THAT THE STEERING PROBLEM CONTINUED ON CARS BUILT AFTER FEB. 2012 WHICH WAS THE BUILD DATE SPECIFIED IN THE...

POWER ASSIST HAD INTERMITTENT FAILURE. I COULD RESET BY TURNING VEHICLE OFF AND RESTARTING. THIS HAPPENED BOTHE DRIVING AND SOMETIMES UPON STARTUP.TOOK TO DEALER, THEY REFRESHED STEERING ASSIST COMPUTER. POWER ASSIST FINALLY FAILED COMPLETELY. RESEARCHED ON WEB AND FOUND FORD HAD RECALL OF 2013 FLEX STEERING. HOWEVER MY VEHICLE FELL OUTSIDE BUILD DATE STATED IN RECALL. IT IS OBVIOUS TO ME THAT THE PROBLEM OCCURRING AS STATED IN RECALL WAS NOT FIXED IN LATER BUILT VEHICLES. SHOULD THE RECALL BE EXPANDED? I BELIEVE SO. THIS FAILURE SHOULD NOT OCCUR THIS EARLY IN THE VEHICLES LIFE AND IT IS A SAFETY HAZARD AS IT FAILS WHEN DRIVING. DATE BELOW IS THE LAST FAILURE WHICH THE DEALER WANTS $500.00 TO REPAIR

ON VACATION IN SMOKY MOUNTAINS. THURS AUG 13 - STEERING ACTING STRANGE. STOPPED TO CHECK POWER STEERING FLUID AND FOUND OUT ITS ELECTRICAL. NO WARNING LIGHTS ON AT THAT TIME. CALLED FORD - TOLD NO STEERING RECALLS ONLY FUEL DELIVERY MODULE. TALKED TO 2 SERVICE DEPTS AT FORD AND WAS TOLD TO GET IT CHECKED WHEN WE GOT BACK HOME. CONTINUED OUR DAY. DRIVING ON TOP OF 2ND TALLEST MOUNTAIN ON EAST COAST - CALLED CLINGMANS DOME. WE HEAR 4 LOUD BONGS AND CHECK POWER STEERING LIGHT COMES ON AND POOF - NO STEERING. TOOK ALL WE HAD TO AVOID GUARD RAIL, ONCOMING TRAFFIC AND DEATH ON THE TOP OF THIS MOUNTAIN. GOT IT TO A STOP. HAD TO FIND TOW TRUCK TO PULL IT OFF MOUNTAIN. DROPPED AT FORD DEALER AND WAS TOLD POWER STEERING FAILURE AND THEY REPLACED ENTIRE RACK. FORD WONT PAY RENTAL, TRAUMA FOR KIDS THAT...

NOTICED UNUSUAL SQUEAK / RATTLE FROM FRONT ENGINE AREA OF MY 2013 FORD FLEX AWD VEHICLE. AT THE SAME TIME STEERING FELT LOOSE OR SLOPPY. THESE SYMPTOMS GOT PROGRESSIVELY WORSE AS I IMMEDIATELY DROVE VEHICLE APPROXIMATELY 8 MILES TO REPAIR FACILITY. VEHICLE WAS INSPECTED BY CERTIFIED TECHNICIAN AND I WAS INFORMED THAT THE ELECTRONIC STEERING GEAR WAS FAILING AND THAT THE VEHICLE WAS UNSAFE TO DRIVE AND THAT STEERING COULD FAIL AT ANY MOMENT. TECHNICIAN INFORMED ME THAT FORD HAD NOT ISSUED A RECALL FOR THIS ISSUE AT THAT TIME. I AUTHORIZED AND PAID FOR THE REPAIR OF MY VEHICLE. RECENTLY, I DISCOVERED THAT FORD HAS ISSUED A RECALL NOTICE 15S18 FOR THIS ISSUE. ON MONDAY JULY 27, 2015, I CONTACTED FORD CUSTOMER SERVICE TO REQUEST REIMBURSEMENT FOR THE REPAIR. I WAS INFORMED BY THE CUSTOMER SERVICE REPRESENTATIVE THAT MY VEHICLE WAS NOT INCLUDED IN THIS RECALL AND THAT THEY...

TL* THE CONTACT OWNS A 2013 FORD FLEX. WHILE DRIVING APPROXIMATELY 10 MPH AND MAKING A TURN, THE POWER STEERING FAILED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD AND THE ENGINE WAS TURNED OFF. THE VEHICLE RESTARTED AND RESUMED NORMAL OPERATION. THE FAILURE OCCURRED THREE TIMES. THE DEALER REPLACED THE POWER STEERING ASSEMBLY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.

TL* THE CONTACT OWNS A 2013 FORD FLEX. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED AS THE POWER STEERING ASSIST FAILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

I WAS TURNING A CORNER AND SOMETHING POPPED AND THE CAR WOULD NOT STEER. THE ONLY THING THAT STOPPED THE CAR WAS THE CURVE, AS I WAS MAKING THE TURN, AND THAT CAUSED A LOT OF DAMAGE. SUTTON FORD LINCOLN IN MATTESON, IL SAID THEY WOULD NOT REPAIR THE DAMAGES CAUSED BY THE LEMON-FORD-FLEX THAT WAS SOLD TO ME BECAUSE THE VEHICLE WAS 300 MILES OUT OF THE WARRANTY. SUTTON FORD LINCOLN IN MATTESON, IL THAN SAID IT WOULD HAVE TO BE REPORTED TO INSURANCE. SO I REPORTED IT TO INSURANCE AND THE REPAIR SHOP, THAT WAS REPAIRING THE DAMAGES, SAID THEY FOUND DAMAGE TO THE RADIATOR (1,500 DOLLARS WORTH OF DAMAGES) WHICH COULD NOT HAVE BEEN CAUSED BY THE CAR HITTING THE CURVE. AND THAT IT LOOKED LIKE SUTTON FORD LINCOLN IN MATTESON, IL RAISED THE CAR INAPPROPRIATELY AND CAUSED THE RADIATOR DAMAGE. THE REPAIR COMPANY SAID, SINCE THE...