2013 FORD FLEX Electrical System Problems

198 NHTSA complaints on file

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Electrical System Issues in the 2013 FORD FLEX

198 electrical system complaints have been filed with NHTSA for the 2013 FORD FLEX. Of these, 1 involved a crash, 1 involved a fire, and 0 resulted in injury.

198
Complaints
1
Crashes
1
Fires
0
Injuries
0
Deaths

All Electrical System Complaints

#11702594 |
Power steering. While I was driving in my neighborhood the power steering went out and I could not make a turn. It locked up while driving. I could have got into a head on collision/accident becasue the road turns. Yes, I reported it to Ford and they told me my flex did not have a recall despite the ford website stating that some 2013 ford flex are affected. The description of 15s18 sterring recall matches my same issue and it poses a serious safety hazard. Yes, i took it to a mechanic at an auto shop and her is telling me that he can't fix recalls. At the time of the accident, i got No pre warning just the message that states: "Steering Lock Malfunction Service Now: The steering lock system has detected a condition that requires service." This happened on or around 11/23/25. I am requesting that Ford pay...
#11663835 |
My back up camera show upside down or sometimes it shows a black screen. People have a habit of walking behind me when I’m backing up and I can’t see them. The warning beep sounds but I can’t tell if it a car or person behind me. When it first happen months ago I tried resetting camera, it didn’t work. Not sure if my extended warranty covers this.
#11639656 |
The backup camera went out, but first it went upside down. Not inverted, just upside down. It's definitely a safety issue as I can't see fully behind me. I've seen the later models have the same issue and recall for them but not the older models with the same issue.
#11571562 |
Power steering no longer works. Getting message on dash as well. I see a recall for my year truck but my vin apparently is not one included. It’s our only transportation and my daughter, my fiancé and myself all have multiple weekly therapy/dr appointments. Please consider adding my vin to the recall. As far as electrical my alarm will randomly go off while it’s not running/parked. Thinks doors are open when they are not. Thank you
#11562206 |
While driving, the radio turns off and the climate control system malfunctions causing the heater to engage to high with no way to turn the system off. All controls are disabled and there is no way to turn the system off. Unplugged the battery for 30 minutes as suggested, removed fuses to the radio and climate control module which temporarily fixes the issue, but issue happens randomly and creates excessive heat in the cabin. This is the 5th time this has happened. It is the 3rd time while on long trips (3hrs or longer). Others online have mentioned the same. We had to ride with the windows and moonroof open to let the heat escape. First time occurred in 2019 in early December. Navigation still worked, but all other systems would not function.
#11561820 |
The contact owns a 2013 Ford Flex. The contact stated that the vehicle had experienced several electrical failures, including that door erroneously locking and unlocking and the Lane Departure safety feature malfunctioning. The vehicle was taken to the local dealer who determined that the electronic body control module was faulty. After removing and reinstalling the module, the vehicle was repaired. Additionally, while the vehicle was in for service, the mechanic discovered that the water pump was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was 120,000.
#11523595 |
Have difficulty fueling vehicle. “Fuel fill inlet” warning stays on dash. Strong fuel mixture smell in cabin. Fuel will overspill if you try to pump gas at full force. Smells like fuel is leaking. Concerned about possible explosion. Many other drivers having the same issues. Strange clicking sounds from front end.
#11500074 |
Vehicle would not start after 3 days of not being started or driven. After having the battery jumped the climate control unit malfunctioned. The heat would not turn off and stayed on full blast. This caused the car to overheat and difficult to drive even with the windows down. When brought to the dealership service center, they replaced the heater blower. This fixed the issue temporarily. Then the heat stopped working and in single digit temperatures the vehicle was too cold to drive. The dealership replaced the resistor. This again became a temporary fix. The heat came back but then the vehicle battery kept draining. Having some type of electrical issue put the vehicle at a possible risk for short circuiting, catching fire etc. This is an ongoing issue with ALL YEARS of the Ford Flex. When the vehicle is jump started this causes an electrical short affecting the climate...
#11482892 |
The 2013 Flex has an issue with door ajar switch within the door latch mechanism failing. This results in the car incorrectly identifying the door as “ajar” when it is closed. The result is that the automatic door locking does not activate when the car is in motion. This means that the door remains unlocked unless manually locked by the passenger. This can pose a safety hazard as the door could come open in an accident or be opened while in motion by a passenger. This problem has been well described on the web with multiple work around including disabling the mechanism or wiring a different switch in. It also described as typically happening around 69,000 miles. In conclusion Ford has created a faulty door ajar sensor that negatively affects the safety of the occupants in the vehicles and has resulted in numerous work arounds that could further negatively impact...
#11473148 | Crash
The power steering assist stopped working while I was driving. It caused me to get into an accident. If other cars were around me I could have killed someone. I was driving just fine and then “POWER STEERING ASSIST FAULT” showed up on my cluster and the steering wheel locked up. It now won’t work. This came without warning.
#11470631 |
The front drivers door latch. When the door is shut their is an alarm stating that the door is ajar. Per Ford their is a Customer Satisfaction Program 19N09 for it. I bought this vechicle Monday June 20, 2022. Per Ford they notified me of this issue as well but they will not fix it as it is past the 84,000 miles/7 years as well as the 120,000 miles and July 31, 2020. This vechile per the records has been services at Thoroughbred Ford in Kansas City, MO since the day it was bought and yet it has not been fixed? And now they are not willing to fix it.
#11434684 |
Right rear passanger "Door Ajar" comes on all the time when the door is fully closed. In the beginning was able to get it to stop by opening and closing the door several times, now its continual. The interior lights stay on, causing Hazardous condition while driving, due to inability to see what is in the Rearview Mirrow, Chimes continuously.
#11431176 |
Door ajar sensor for left rear door stays on, despite the door being fully closed. The dome lights remain on for a few minutes after starting the vehicle. And the dome lights stay on after you lock the vehicle. The dome lights staying on runs down the battery and is also a distraction and hazard while driving at night. Online forums indicate that this is a very common problem with Ford Flexes, and the repairs are apparently $300-$350 per door, with repairs at the dealership lasting for about a year.
#11429781 |
The passenger-side front door latch sensor is defective. The door latches securely when closed, but the door AJAR warning light remains illuminated. This leads to several issues including: - interior lights don't turn off for a very long time after the door is closed (i.e. on the order of 30 minutes after parking and 5 minutes when driving), - the alarm system goes off randomly and frequently when the vehicle is parked and locked (sometimes multiple times per hour), - the feature that auto-locks the doors when the vehicle is in motion does not work, - if one locks the doors while the vehicle is in motion, they will immediately unlock themselves. The above issues lead to several safety concerns including: - the interior lights being on makes it difficult to see while driving at night, - the interior being illuminated after the vehicle is parked and locked creates a...
#11426955 |
The contact owns a 2013 Ford Flex. The contact stated the alarm and sensors were activated without warning. The contact received notification of NHTSA campaign number: 20V072000 (Suspension) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer who confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 144,284. Parts distribution disconnect.
#11420043 |
I had a recall for the driver door latch to be replaced. The very day that it was replaced, I get in, start my vehicle and the passenger door light comes on showing that it's open but it wasn't. I immediately go back inside to ask the service department since they literally just replaced the recalled drivers door latch. They stated that "it's a coincidence " and that it would cost to fix it. I drove it for as long as I could but my alarm would randomly go off and lights start blinking. I was afraid I'd come out oand my vehicle not start due to the battery being dead because of the alarm and lights going off. I broke down and paid to have the passenger door light fixed which the Ford service department told me it would. The EXACT same thing happened and now my back passenger...
#11414771 |
2013 FORD FLEX ISSUES WITH DOOR SENSORS READING DOOR OPEN WHEN DOORS ARE CLOSED. DOME LIGHTS STAY ON, ALARM WILL NOT GO ON AND PANIC ALARM GOES OFF ON ITS OWN. DRIVE DOOR LOCK NO LONGER WORK & NEITHER DOES THE RIGHT BACK PASSENGER DOOR.
#11372760 |
TL* THE CONTACT OWNS A 2013 FORD FLEX. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS IN TRAFFIC AND APPROACHING A HILL, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. THE CONTACT TO DEPRESSED THE BRAKE PEDAL WHICH FAILED TO ENGAGED PROPERLY. THE VEHICLE LOSS MOTIVE POWER AND DECELERATED. THE CONTACT PULLED OVER TO THE SHOULDER, PUMPED THE BRAKE PEDAL BRINGING THE VEHICLE TO A STOP. THE VEHICLE WAS TURNED OFF AND RESTARTED AND OPERATED AS DESIGNED. THE CONTACT STATED THAT ON SEVERAL OCCASIONS THE VEHICLE FAILED TO START-UP. ADDITIONALLY, THE BACK OVER PREVENTION CAMERA FAILED TO ILLUMINATE WHILE IN REVERSE. THE CONTACT STATED THAT THERE WERE UNKNOWN ELECTRICAL FAILURES ON THE INSIDE AND OUTSIDE OF THE CABIN OF THE VEHICLE. THE VEHICLE WAS TOWED TO CREST FORD OF NIANTIC (218 FLANDERS RD, NIANTIC, CT 06357, (860) 739-5403) TO BE DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE...
#11362741 |
PASSENGER DOOR AJAR LIGHT ILLUMINATES. LOCK WON'T ENGAGE AND DOME LIGHTS REMAIN ON FOR AWHILE.
#11362217 |
TL* THE CONTACT OWNS A 2013 FORD FLEX. THE CONTACT STATED THAT THE REAR BACK UP CAMERA WOULD GO BLANK, BECOME FUZZY OR DISPLAY IMAGES UPSIDE DOWN WHILE IN OPERATION. THE CONTACT ALSO STATED THAT A WARNING MESSAGE ON THE INSTRUMENT PANEL STATED THAT THE VEHICLE SHOULD BE TAKEN TO THE NEAREST DEALER. THE CONTACT ALSO STATED THAT WHILE DRIVING AT 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RESTARTED THE VEHICLE AND DROVE TO MCCANDLESS FORD MEADVILLE, INC. (433 BALDWIN ST, MEADVILLE, PA 16335) WHERE THE VEHICLE WAS DIAGNOSED WITH A DEFECTIVE FUEL MODULE. THE CONTACT HAD THE FUEL MODULE REPLACED OUT OF POCKET. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE BACK UP CAMERA WAS NOT REPAIRED OR REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000.
#11354385 | Fire
TL* THE CONTACT OWNS A 2013 FORD FLEX. THE CONTACT STATED THAT THE VEHICLE WAS AT STAND STILL AND STATED WHILE SHE WAS CHARGING HER CELLPHONE BY USING THE MIDDLE USB PORTAL, WHEN SHE NOTICED THE WIRING WAS MELTED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AS OF YET. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 124,000.
#11350229 |
THE DOOR LATCHES DO NOT WORK I'VE HAD THEM REPLACED TWICE AND THE ELECTRICAL PANEL THAT CONTROLS THE AC DOES NOT WORK IT BLOWS OUT HEAT CANNOT TURN HEAT OFF BECAUSE THE TOUCH SCREEN DOES NOT WORK IT IS COMPLETELY SHUT DOWN AND IT FLICKERS ON AND OFF AND THIS DOES NOT HAPPEN ALL THE TIME BUT PERIODICALLY
#11321884 |
TL* THE CONTACT OWNS A 2013 FORD FLEX. THE CONTACT STATED THAT THE DOOR LOCK SENSORS WERE INOPERABLE. THE CONTACT STATED THAT THE DRIVER WAS NOT ALERTED TO A DOOR BEING AJAR. THE VEHICLE WAS TAKEN TO BETTER WAY WHOLESALE AUTOS LOCATED AT (49 RAYTKWICH RD, NAUGATUCK, CT 06770 2093-720-5600) HOWEVER, THE MECHANIC WAS UNABLE TO FIX THE VEHICLE. THE CONTACT WAS INFORMED TO HAVE THE VEHICLE REPAIRED AT AN AUTHORIZED DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 122,000.
#11319896 |
DOOR AJAR WARNING SENSOR PREVIOUSLY FAILED ON FRONT PASSENGER SIDE DOOR TWICE. REPAIRED UNDER WARRANTY, N/C. NOW THE REAR DRIVERS SIDE DOOR AJAR SENSOR PERIODICALLY INDICATES THE DOOR IS AJAR WHEN IT'S NOT AFTER OPENING OR CLOSING THE DOOR. DOME LIGHTS STAY ON. HAVE TO REPEATEDLY OPEN AND CLOSE DOOR, HARD, TO GET THE SENSOR TO CORRECT. OUT OF WARRANTY, 147,000 MILES ON FLEX.
#11306930 |
RECEIVED LETTER FROM FORD ADVISING THEY WOULD REPLACE DRIVER DOOR SENSOR DUE TO ISSUES THAT RESULT IN IT READING DOOR AJAR, RESULTING IN DOME LIGHTS STAYING ON AND BATTERY DRAIN. THE SAME ISSUE OCCURS ON OTHER DOORS, SPECIFICALLY ON MINE THE BACK DRIVER SIDE DOOR. THIS HAPPENS SPORADICALLY, WHILE DRIVING, WHILE PARKED, EVEN WHEN THE DOOR IS NOT UTILIZED.
#11302512 |
WHILE DRIVING MY 2013 FORD FLEX THE POWER STEERING DISAPPEARED AND I ALMOST LOST CONTROL OF THE VEHICLE. I PULLED OVER AND TURNED IT OFF, WHEN I STARTED IT BACK UP THE POWER STEERING RETURNED TO NORMAL. I STOPPED AT MY DESTINATION BUT WHEN I RETURNED TO LEAVE I FOUND THAT THE POWER STEERING WAS NOT RESPONDING. I DROVE IT HOME WITH GREAT DIFFICULTY. THIS REPEATED SEVERAL TIMES OVER THE NEXT TWO WEEKS, FUNCTIONING AT THE START OF THE DAY BUT FAILING AFTER THE VEHICLE WAS TURNED OFF. THE POWER STEERING FINALLY GAVE OUT ALTOGETHER. I CHECKED AND FOUND THAT THERE WAS A RECALL THAT WAS ANNOUNCED ON JUNE 02 OF 2015 FOR THIS EXACT ISSUE COVERING FORD FLEXES FROM 2010 TO 2013. I SCHEDULED AN APPOINTMENT WITH MY FORD DEALERSHIP TO GET THE ISSUE RESOLVED. I WAS TOLD THAT MY VEHICLE WAS MANUFACTURED A FEW MONTHS AFTER THE RECALL...
#11266411 |
TL* THE CONTACT OWNS A 2013 FORD FLEX. THE CONTACT STATED THAT SEVERAL VARIOUS ELECTRICAL FAILURES OCCURRED WITH THE VEHICLE, INCLUDING THE POWER LOCKS BEING UNRESPONSIVE WHILE DRIVING AND UNLOCKING ON THEIR OWN EVEN WHEN PARKED. ALSO, THE INTERIOR LIGHTING ILLUMINATED ON THEIR OWN AND THE FRONT PASSENGER DOOR LIGHT REMAINED ILLUMINATED WHILE THE VEHICLE WAS DRIVEN. AS A RESULT, THE BATTERY WOULD RUN EXCESSIVELY AND NEEDED TO BE REPLACED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 47,000.*DT*JB
#11256592 |
LEFT PASSENGER DOOR AJAR ALARM COMES ON RANDOMLY AND CAUSES THE DOME LIGHT TO STAY ON AND DRAIN THE BATTERY WHEN THE CAR IS STATIONARY. UNSAFE WHEN IT HAPPENS WHEN DRIVING AT NIGHT AS IT IS HARD TO SEE THE ROAD AND CAUSES STRESS TO THE DRIVER AND TO PASSENGERS, ESPECIALLY CHILDREN AS THE DOORS WILL NOT LOCK WHOLE MOVING.
#11254262 |
FRONT PASSENGER DOOR SENSOR THINKS THAT THE DOOR IS OPEN WHEN IT IS CLOSED. THE SENSOR HAS ALREADY BEEN REPLACED ON THE DRIVERS SIDE REAR DOOR. THIS APPEARS TO BE A COMMON PROBLEM ON THE 2013 FORD FLEX AS EVIDENT WHEN SEARCHING FOR ANSWERS. THIS SENSOR CAUSES THE LIGHTS TO REMAIN ON AND DRAIN THE BATTERY. IT IS ALSO AFFECTING THE CAR ALARM.
#11241453 |
HAVE HAD MULTIPLE DOOR LATCH/SENSOR ASSEMBLIES FAIL WHICH RESULTS IN: DOOR AJAR MESSAGE CONSTANTLY BEING GIVEN. THIS RESULTS IN DOME LIGHTING STAYING ON WHILE DOOR IS CLOSED AND DEPLETING THE BATTERY CAUSING AN UNMONITORED ELECTRICAL USE. IT ALSO IS A DISTRACTION TO THE DRIVER DUE TO BOTH THE WARNING LIGHT BUT ALSO THE AUDIO ALERT THAT PLAYS WHEN UNDER A CERTAIN SPEED TELLING YOU TO PARK AND CLOSE THE DOOR. THIS TAKES AWAY FROM OTHER POSSIBLE ALERTS THE CARS COULD GIVE YOU DUE TO OVERLY ALERTING THE DRIVER.
#11231651 |
DRIVING DOWN THE ROAD AND OUT OF NOWHERE MY VEHICLE STARTED STALLING AS IF VEHICLE HAD NO GAS. GAS TANK WAS FULL AND VEHICLE SHOWED ME A WRENCH SIGN AS I WAS LOOKING AT MY DASHBOARD
#11228587 |
APIM FAILED OVER A YEAR AGO. THIS IS A LARGE VEHICLE TO NOT HAVE A BACKUP CAMERA, NO NAVIGATION OR RADIO ADJUSTMENTS. I WAS NEVER INCLUDED IN THE RECALL. I REACHED OUT TO FORD TO SEE WHY AND THEY SAID MY CAR WAS NOT IN THE SYSTEM. I HAVE 2 FLEX AND A LINCOLN MKT AND THE DEALERS ARE TERRIBLE ABOUT DOING ANYTHING WITHOUT CHARGING. 89.9O TK CHECK A RECALL PROBLEM.
#11222754 |
2 DOOR LOCK/SENSORS REPLACED TO DATE (6/2019). DOOR SENSORS SAY IT IS OPEN WHEN ALL DOORS ARE CLOSED. OCCASIONALLY IT WILL DECIDE THE DOOR IS OPEN WHILE DRIVING, CAUSING ALL LIGHTS IN THE VEHICLE TO GO ON. HAZARD WHEN DRIVING IN THE DARK. DOORS DO NOT LOCK AT ALL WHILE DRIVING IF SENSOR SAYS DOOR IS OPEN. WAS ALSO UNABLE TO LOCK THE CAR WHILE THE SENSOR ISSUE WAS ONGOING BECAUSE THE ALARM WOULD GO OFF MULTIPLE TIMES A NIGHT. BATTERY DRAINED MULTIPLE TIMES BECAUSE INTERIOR LIGHTS REMAINED ON ALL NIGHT AND THERE IS NO WAY TO TURN OFF INTERIOR LIGHTS IN THE 2013 MODEL.
#11220569 |
I HAVE HAD ISSUES WITH THE REAR PASSENGER DOOR AJAR LIGHT COMING ON AND STAYING ON. THIS RESULTS IN LIGHTS STAYING ON INSIDE THE CAR. IT HAS ALSO RESULTED IN THE CAR ALARM GOING OFF NUMEROUS TIMES. HOWEVER THE DOOR APPEARS TO BE CLOSED ALL THE WAY. THIS HAS HAPPENED WHEN THE CAR IS STATIONARY AS WELL AS RANDOMLY TURNING ON AND/OR OFF WHILE DRIVING DOWN SUBDIVISION STREET AND MAJOR HIGHWAYS. WHEN IT IS AJAR THE DOORS WILL NOT LOCK AUTOMATICALLY. THIS CAN BE A MAJOR SAFETY ISSUE AND IS BECOMING A MAJOR PROBLEM FOR MY AND MY FAMILY. PLEASE LET ME KNOW WHAT I CAN DO TO HAVE THIS LOOKED AT AS IT APPEARS I AM NOT THE ONLY PERSON HAVING THESE ISSUES. WHEN THE CAR RANDOMLY SEEMS TO REGISTER THE DOOR AS CLOSED WHILE DRIVING THE DOORS WILL THEN LOCK, BUT OTHERWISE THE DOORS WILL NOT LOCK APPROPRIATELY,...
#11196868 |
I HAVE HAD TWO DOOR LATCHES FAIL IN THE SAME VEHICLE WITHIN 2 YEARS OF EACH OTHER. NO MATTER WHETHER THE VEHICLE IS MOVING OR STATIONARY, I GET A WARNING STATING THE RIGHT FRONT (AND PREVIOUSLY THE RIGHT REAR) DOOR WAS NOT CLOSED WHEN IN FACT IT WAS. THERE IS A FAULTY SENSOR IN THE DOOR LATCHES. THIS ALSO PREVENTS THE CHILD LOCKS FROM ENGAGING SINCE IT THINKS THE DOORS ARE OPEN.
#11196869 |
I HAVE HAD TWO DOOR LATCHES FAIL IN THE SAME VEHICLE WITHIN 2 YEARS OF EACH OTHER. NO MATTER WHETHER THE VEHICLE IS MOVING OR STATIONARY, I GOT A WARNING STATING THE RIGHT REAR (AND NOW THE RIGHT FRONT) DOOR WAS NOT CLOSED WHEN IN FACT IT WAS. THERE IS A FAULTY SENSOR IN THE DOOR LATCHES. THIS ALSO PREVENTS THE CHILD LOCKS FROM ENGAGING SINCE IT THINKS THE DOORS ARE OPEN.
#11196442 |
DOOR AJAR INDICATOR FALSELY INDICATES DOOR IS OPEN CAUSING INTERIOR LIGHTS TO REMAIN ON WHILE DRIVING AS WELL AS AN AUDIBLE ALARM. OCCURS WHILE STATIONARY AND WHILE MOVING. INTERIOR LIGHTS ARE DISTRACTING AT NIGHT AND UNNECESSARY ILLUMINATION AFTER PARK CAUSES BATTERY TO DRAIN.
#11195548 |
DOOR SENSOR ON FRONT PASSENGER DOOR STAYS ON CAUSING DOME TO STAY ON. RUNS BATTERY DEAD KEEPS PANEL LIGHTS ON. ALREADY REPLACED BACK PASSENGER DOOR UNDER WARRANTY LAST YEAR. AT 60000 MILES WARRANTY IS OUT AND COST IS $500 TO FIX. I HAVE READ A LOT OF COMPLAINTS ABOUT THIS ISSUE.. I CANNOT LET ANYONE SIT IN MY FRONT PASSENGER SEAT FOR FEAR OF NOT BEING ABLE TO SHUT DOOR FOR DOOR SENSOR TO GO OFF AND NOT COME OUT TO A DEAD BATTERY. NOW THE DOOR OPEN LIGHT COMES ON WITHOUT THE DOOR BEING OPENED AND WON'T GO OFF. THIS CAUSES DO.E LIGHTS TO STAY ON RESULTING IN DRAINING THE BATTERY..THIS IS OBVIOUSLY A BIG ISSUE NOW. AS I HAVE READ THERE IS A LAWSUIT..
#11194057 |
THE DOOR SENSORS DO NOT WORK PROPERLY. THESE SENSORS SENSE WHEN THE DOOR IS OPEN OR CLOSED. THE SENSOR MALFUNCTIONS CAUSING THE DOORS NOT TO LOCK OR CAUSING THEM TO UNLOCK WHILE DRIVING OR EVEN WHILE PARKED. IT WILL NOT ALLOW YOU TO LOCK THE DOORS EVEN WHEN THE CAR IS IN PARK. WHEN YOU TRY TO LOCK THE DOOR MANUALLY THEY WILL IMMEDIATELY UNLOCK. THIS INABILITY TO EVEN LOCK THE DOOR MANUALLY IS A AN ADDITIONAL SAFETY ISSUE. WE CANNOT FEEL SAFE WHEN TRAVELING BECAUSE WE CANNOT LOCK THE DOORS AND TRUST THEM TO STAY LOCKED. THIS SENSOR ALSO CAUSES THE INTERIOR LIGHTS TO STAY ON INTERMITTENTLY. SOMETIMES THE LIGHTS WILL BE ON FOR HOURS AT A TIME AND YOU CANNOT TURN THEM OFF. OFTEN, THE BATTERY IS DEAD BECAUSE THE LIGHTS HAVE BEEN ON. THESE SENSORS CAUSE THE CAR ALARM TO GO OFF IF THE CAR IS PARKED...
#11190181 |
FAILURE OF ENGINE TO START/RUN DUE TO A FAULTY FUEL PUMP CONTROL MODULE. CURRENT FORD SAFETY RECALL #16S31 (NHTSA #16V621) IS LIMITED ONLY TO FORD/LINCOLN VEHICLES EQUIPPED WITH THE ECOBOOST TURBOCHARGED ENGINE. THE FAULTY COMPONENT ON MY NORMALLY ASPIRATED ENGINE, FUEL PUMP CONTROL MODULE #AA8Z-9D370-B, IS THE SAME COMPONENT BEING REPLACED ON VEHICLES AFFECTED BY THE #16V621 NHTSA SAFETY RECALL. TO AVOID ENGINES SHUTTING OFF AT SPEED OR NOT STARTING, IT APPEARS THAT THE RECALL WILL NEED TO BE EXPANDED TO INCLUDE NORMALLY ASPIRATED ENGINES AS WELL. WE WERE FORTUNATE BECAUSE OUR VEHICLE FAILED SITTING IN OUR DRIVEWAY, NOT AT 75 MPH ON THE HIGHWAY. MY WIFE'S CONCERN IS WHAT WOULD HAVE HAPPENED TO HER AND OUR FOUR GRANDCHILDREN IF THIS FAILURE HAD TAKEN PLACE ON THE INTERSTATE IN BUSY TRAFFIC AT 75 MPH. WHY IS THE SAME COMPONENT THAT IS FAILING ON ECOBOOST TURBOCHARGED ENGINES BEING COVERED BY FORD...
#11182475 |
I BOUGHT MY 2013 FLEX IN JULY OF 2015. IN AUGUST OF 2018 MY BACK PASSENGER DOOR STARTED READING AS OPEN, AT ALL TIMES. CAUSING INTERIOR LIGHTS TO STAY ON. ALSO THE CAR ALARM STARTED GOING OFF AT RANDOM TIMES.
#11166252 |
WHILE DRIVING, THE CAR JUST STOPS. NO POWER, CANNOT TURN WHEEL, GAS NOR BRAKE PEDAL WORKS. HAVE TO RESTART BY PUSHING IGNITION BUTTON. THIS HAS HAPPENED A FEW TIMES ALREADY AND IS A MAJOR SAFETY ISSUE.
#11132758 |
ID NUMBER 16V621000 ISN'T ASSOCIATED WITH MY FORD FLEX 2013 EVEN THOUGHT THE FUEL MODULE FAILED WHILE DRIVING AND LEFT US STRANDED
#11120132 |
VEHICLE SHUT OFF WHILE PULLING AWAY FROM A STOP LIGHT. PULLED TO SIDE OF ROAD AND THE AA8A-9D412-CA FUEL PUMP RELAY WAS EXTREMELY HOT AND VEHICLE WOULD CRANK BUT NOT START. PULLED CONNECTOR AND LET THE RELAY COOL. REINSTALLED CONNECTOR AND VEHICLE STARTED WITH NO ISSUES. WHEN I RETURNED HOME I ORDERED A NEW RELAY AND REPLACED THE UNIT. VEHICLE WAS IN A DANGEROUS SITUATION WITH TRAFFIC AROUND. THIS COULD HAVE CAUSED AN ACCIDENT.
#11119788 |
PASSENGER FRONT DOOR AJAR WARNING IS DISPLAYED, EVEN THOUGH DOOR IS CLOSED AND LOCKED. BECAUSE THE COMPUTER THINKS THE DOOR IS OPEN THE INTERIOR LIGHTS REMAIN ON CAUSING A VISIBILITY HAZARD WHEN DRIVING AT NIGHT. ALSO, WHEN EXITING THE VEHICLE AND LOCKING THE DOORS THE INTERIOR LIGHTS STAY ON FOR 10-15 MINUTES.THIS WILL DRAW ATTENTION TO THE VEHICLE AND LET PASSERBY'S VIEW THE INTERIOR CONTENTS LEFT IN THE VEHICLE FOR POSSIBLE THEFT. THIS STARTED AS AN INTERMITTENT PROBLEM AND NOW IS CONSTANT EVERY TIME THE DOOR IS OPENED AND CLOSED, THERE IS NO CHANGE OF THE PASSENGER DOOR AJAR STATUS.
#11119361 |
THE DOOR AJAR LIGHT COME ON THE DASH EVEN THOUGH ALL DOORS ARE CLOSED. THE DOOR UNLOCKS AFTER LOCKING DUE TO THE CAR THINKING THE DOOR IS OPEN. THIS IS THE FRONT PASSENGER DOOR. THE LIGHT WILL RANDOMLY GO OFF AND ON WITHOUT EVEN TOUCHING THE DOOR.THIS ALSO CAUSE THE INTERIOR LIGHTS TO COME ON WHICH IS NOT SAFE WHEN DRIVING AT NIGHT.
#11118576 |
DRIVER DOOR LATCH/RELAY SWITCH NOT WORKING PROPERLY. DRIVER DOOR SHOWS AJAR EVEN WHEN PROPERLY SHUT. INTERIOR DOME LIGHTS STAY ILLUMINATED AT NIGHT CAUSING A DRIVING HAZARD AS THE CAR THINKS THE DOOR IS OPEN. REPEATED DOOR AJAR, ENGINE ON AND SHIFT TO PARK WARNINGS SHOWN ON SCREEN. THE WARNINGS ARE RANDOM AND HAPPEN WHILE DRIVING, IN PARK, IN GEAR WITH FOOT ON BRAKE. WHILE DRIVING THE DOOR IS SEEN AS SHUT AND THE NEXT MOMENT IT "APPEARS" OPEN TO THE CAR COMPUTER ALERTING THE WARNING. THE WARNINGS MAY BE CONSTANT FOR DAYS THEN NOT OCCUR FOR AN HOUR AND BEGIN AGAIN. THIS IS A KNOWN ISSUE BY FORD AND AFFLICTS MANY, MANY FLEX OWNERS. A DOOR LATCH, WHICH CONTAINS THE SWITCH RELAY, HAS ALREADY BEEN REPLACED ONCE ON THE VEHICLE.
#11113573 |
2 ISSUES 1) THE FRONT PASSENGER DOOR THOUGH CLOSED IS READ AS A WARNING "DOOR AJAR". THE WARNING STAYS ON AT ALL TIMES. IT DRAINS THE BATTERY AND I HAVE REPLACED THE BATTERY ONCE SINCE OWNING THE 2013 FORD FLEX WHEN PURCHASED IN 2016 WITH JUST UNDER 20,000 MILES ON IT. THE INTERIOR LIGHTS STAY ON FROM STARTING THE ENGINE UNTIL ACCELERATED SPEED. THE INTERIOR LIGHTS AFTER PARKED STAY ON FOR A MINIMUM OF 30 MINUTES THOUGH IT COULD BE LONGER CONTRIBUTING TO DRAINING THE VEHICLE BATTERY. 2) THE VEHICLE BEGAN TO FEEL AS IF IT IS PULLED WHILE IN COMMUTE. NOT STARTING RIGHT AWAY OR SHUTS DOWN/STALLS. IT HAS STALLED AND NOT TURNED OVER THOUGH THE LIGHTS AND RADIO WORK. FORTUNATELY THIS HAS HAPPENED AFTER BEING PARKED IN MY PARKING SPOT. IT WILL NOT TURN OVER, BUT THE NEXT MORNING IT WILL START. AFTER READING ABOUT SIMILAR ISSUES FOR...
#11112618 |
THE CAR REPORTS THE FRONT PASSENGER DOOR AS BEING OPEN/AJAR. THIS CAUSES THE VEHICLE TO UNLOCK ALL DOORS EVEN WHEN THE VEHICLE IS IN MOTION. THE CAR ALARM ACTIVATES RANDOMLY AS WELL. THE FORD DEALER'S CERTIFIED REPAIR TECHNICIANS CHARGE TO REPLACE THE SENSOR, BUT I HAVE HAD THIS PART REPLACED 3 TIMES AND THE DEFECT CONTINUES TO OCCUR.
#11105151 |
POWER WINDOW FAILURE ON ALL 4 WINDOWS. JUST STOPPED WORKING

Other 2013 FORD FLEX Problem Areas

Steering 145 complaints Unknown Or Other 78 complaints Fuelpropulsion System 59 complaints Structurebody 58 complaints Exterior Lighting 35 complaints Engine 31 complaints Electronic Stability Control Esc 24 complaints Suspension 16 complaints Latcheslockslinkagesdoorslatch 14 complaints Seat Belts 12 complaints Fuel System Gasoline 10 complaints Power Train 10 complaints Structurebodydoor 10 complaints Visibilitywiper 8 complaints Latcheslockslinkages 6 complaints Service Brakes 6 complaints Air Bags 5 complaints Seats 5 complaints Tires 5 complaints Engine And Engine Cooling 4 complaints Wheels 3 complaints Back Over Prevention 2 complaints Back Over Prevention Camera System 2 complaints Equipment Adaptivemobility 2 complaints Fuel System Gasolinedeliveryfuel Pump 2 complaints Steeringelectric Power Assist System 2 complaints Vehicle Speed Control 2 complaints Back Over Prevention Rearview System Braking 1 complaint Back Over Prevention Warnings 1 complaint Electrical System12v24v48v Battery 1 complaint Exterior Lightingturn Signalswitch 1 complaint Forward Collision Avoidance 1 complaint Fuel System Diesel 1 complaint Interior Lighting 1 complaint Lane Departure Blind Spot Detection 1 complaint Latcheslockslinkagestrunk Lidlock 1 complaint Steeringgear Box Other Than Rack And Pinion 1 complaint Steeringrack And Pinion 1 complaint Structure 1 complaint Structurebodyhatchbackliftgatesupport Devicestrut 1 complaint Vehicle Speed Controlaccelerator Pedal 1 complaint Wheelsrim 1 complaint
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