NHTSA Complaint #11119788 — 2013 FORD FLEX ELECTRICAL SYSTEM

Complaint Details

ODI Number	11119788
Vehicle	2013 FORD FLEX
Component	ELECTRICAL SYSTEM
Date of Incident	August 5, 2018
Date Filed	August 14, 2018
Mileage	173,654 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

PASSENGER FRONT DOOR AJAR WARNING IS DISPLAYED, EVEN THOUGH DOOR IS CLOSED AND LOCKED. BECAUSE THE COMPUTER THINKS THE DOOR IS OPEN THE INTERIOR LIGHTS REMAIN ON CAUSING A VISIBILITY HAZARD WHEN DRIVING AT NIGHT. ALSO, WHEN EXITING THE VEHICLE AND LOCKING THE DOORS THE INTERIOR LIGHTS STAY ON FOR 10-15 MINUTES.THIS WILL DRAW ATTENTION TO THE VEHICLE AND LET PASSERBY'S VIEW THE INTERIOR CONTENTS LEFT IN THE VEHICLE FOR POSSIBLE THEFT. THIS STARTED AS AN INTERMITTENT PROBLEM AND NOW IS CONSTANT EVERY TIME THE DOOR IS OPENED AND CLOSED, THERE IS NO CHANGE OF THE PASSENGER DOOR AJAR STATUS.

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