NHTSA Complaint #11354385 — 2013 FORD FLEX ELECTRICAL SYSTEM

Complaint Details

ODI Number	11354385
Vehicle	2013 FORD FLEX
Component	ELECTRICAL SYSTEM
Date of Incident	September 9, 2020
Date Filed	September 11, 2020
Mileage	124,000 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

TL* THE CONTACT OWNS A 2013 FORD FLEX. THE CONTACT STATED THAT THE VEHICLE WAS AT STAND STILL AND STATED WHILE SHE WAS CHARGING HER CELLPHONE BY USING THE MIDDLE USB PORTAL, WHEN SHE NOTICED THE WIRING WAS MELTED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AS OF YET. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 124,000.

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