NHTSA Complaint #11120132 — 2013 FORD FLEX ELECTRICAL SYSTEM

Complaint Details

ODI Number	11120132
Vehicle	2013 FORD FLEX
Component	ELECTRICAL SYSTEM
Date of Incident	August 14, 2018
Date Filed	August 15, 2018
Mileage	67,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

VEHICLE SHUT OFF WHILE PULLING AWAY FROM A STOP LIGHT. PULLED TO SIDE OF ROAD AND THE AA8A-9D412-CA FUEL PUMP RELAY WAS EXTREMELY HOT AND VEHICLE WOULD CRANK BUT NOT START. PULLED CONNECTOR AND LET THE RELAY COOL. REINSTALLED CONNECTOR AND VEHICLE STARTED WITH NO ISSUES. WHEN I RETURNED HOME I ORDERED A NEW RELAY AND REPLACED THE UNIT. VEHICLE WAS IN A DANGEROUS SITUATION WITH TRAFFIC AROUND. THIS COULD HAVE CAUSED AN ACCIDENT.

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