NHTSA Complaint #11426955 — 2013 FORD FLEX ELECTRICAL SYSTEM

Complaint Details

ODI Number	11426955
Vehicle	2013 FORD FLEX
Component	ELECTRICAL SYSTEM
Date of Incident	June 14, 2021
Date Filed	July 29, 2021
Mileage	144,284 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OK

Consumer Description

The contact owns a 2013 Ford Flex. The contact stated the alarm and sensors were activated without warning. The contact received notification of NHTSA campaign number: 20V072000 (Suspension) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer who confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 144,284. Parts distribution disconnect.

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