NHTSA Complaint #11362217 — 2013 FORD FLEX
FUEL SYSTEM, GASOLINE issue reported to NHTSA
Complaint Details
| ODI Number | 11362217 |
| Vehicle | 2013 FORD FLEX |
| Component | FUEL SYSTEM, GASOLINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 125,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | PA |
Consumer Description
TL* THE CONTACT OWNS A 2013 FORD FLEX. THE CONTACT STATED THAT THE REAR BACK UP CAMERA WOULD GO BLANK, BECOME FUZZY OR DISPLAY IMAGES UPSIDE DOWN WHILE IN OPERATION. THE CONTACT ALSO STATED THAT A WARNING MESSAGE ON THE INSTRUMENT PANEL STATED THAT THE VEHICLE SHOULD BE TAKEN TO THE NEAREST DEALER. THE CONTACT ALSO STATED THAT WHILE DRIVING AT 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RESTARTED THE VEHICLE AND DROVE TO MCCANDLESS FORD MEADVILLE, INC. (433 BALDWIN ST, MEADVILLE, PA 16335) WHERE THE VEHICLE WAS DIAGNOSED WITH A DEFECTIVE FUEL MODULE. THE CONTACT HAD THE FUEL MODULE REPLACED OUT OF POCKET. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE BACK UP CAMERA WAS NOT REPAIRED OR REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000.
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