NHTSA Complaint #11190181 — 2013 FORD FLEX

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11190181
Vehicle 2013 FORD FLEX
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 87,853 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

FAILURE OF ENGINE TO START/RUN DUE TO A FAULTY FUEL PUMP CONTROL MODULE. CURRENT FORD SAFETY RECALL #16S31 (NHTSA #16V621) IS LIMITED ONLY TO FORD/LINCOLN VEHICLES EQUIPPED WITH THE ECOBOOST TURBOCHARGED ENGINE. THE FAULTY COMPONENT ON MY NORMALLY ASPIRATED ENGINE, FUEL PUMP CONTROL MODULE #AA8Z-9D370-B, IS THE SAME COMPONENT BEING REPLACED ON VEHICLES AFFECTED BY THE #16V621 NHTSA SAFETY RECALL. TO AVOID ENGINES SHUTTING OFF AT SPEED OR NOT STARTING, IT APPEARS THAT THE RECALL WILL NEED TO BE EXPANDED TO INCLUDE NORMALLY ASPIRATED ENGINES AS WELL. WE WERE FORTUNATE BECAUSE OUR VEHICLE FAILED SITTING IN OUR DRIVEWAY, NOT AT 75 MPH ON THE HIGHWAY. MY WIFE'S CONCERN IS WHAT WOULD HAVE HAPPENED TO HER AND OUR FOUR GRANDCHILDREN IF THIS FAILURE HAD TAKEN PLACE ON THE INTERSTATE IN BUSY TRAFFIC AT 75 MPH. WHY IS THE SAME COMPONENT THAT IS FAILING ON ECOBOOST TURBOCHARGED ENGINES BEING COVERED BY FORD SAFETY RECALL #16S31 NOT BEING RECALLED ON SIMILAR VEHICLES EQUIPPED NORMALLY ASPIRATED ENGINES USING THE IDENTICAL COMPONENT? FAILURE OF THE COMPONENT HAS THE SAME EFFECT OF AN ENGINE THAT CUTS OFF AT SPEED OR WILL NOT START. YOUR ATTENTION TO THIS MATTER IS GREATLY APPRECIATED. THE SAFETY OF THE OWNERS OF THESE POPULAR FORD/LINCOLN FAMILY VEHICLES IS AT STAKE.

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