2021 FORD F-150 Back Over Prevention Problems

The contact owns a 2021 Ford F-150. The contact stated the infotainment center was frozen or blacked out intermittently, preventing the contact from being able to access the cameras and systems controlled through the infotainment system. The contact received notification of NHTSA Campaign Number: 25V315000 (Back Over Prevention); however, when the dealer was contacted, it was confirmed that the vehicle was not included. A second dealer was contacted, McClary Ford Inc (1104 US Hwy 72 E, Athens, AL 35611) and it was confirmed that the VIN was not included. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 95,000.

The contact owns a 2021 Ford F150. The contact received notifications of NHTSA Campaign Numbers: 23V896000 (Power Train), 25V315000 (Back Over Prevention), 25V455000 (Fuel system, Gasoline), and 25V729000 (Visibility). The contact stated that the part to do the recall repair of NHTSA Campaign Number: 23V896000(Power Train) was not yet available. The contact stated that the first month that the vehicle was purchased, the vehicle experienced failures. The contact stated that while driving at an undisclosed speed, there was an abnormal clicking and rattling sound coming from the vehicle. No warning lights were illuminated. The vehicle was taken to CarMax and then to the dealer. The dealer confirmed that the rear-end axle hub bolt needed to be replaced. The vehicle remained at the dealer unrepaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure....

The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V315000 (Back Over Prevention). The contact had taken the vehicle to a local dealer who had started the recall repair; however, the dealer informed the contact that the recall repair could not be completed due to the 12-Volt battery only being at 42 percent charge. The contact was informed that the 12-Volt battery needed to be replaced. The vehicle was not repaired. The contact stated that recently, the display screen turned blue when he shifted into reverse (R). The manufacturer was informed of the failure and opened a case. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 58,000.

The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V315000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The rearview camera was occasionally frozen while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, preventing the driver from safely operating the vehicle. The local dealer was contacted, and the vehicle was repaired; however, the failure persisted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 30,000.

The contact owns a 2021 Ford F-150. The contact received notifications of NHTSA Campaign Numbers: 21V090000 (VISIBILITY), 23V896000 (POWER TRAIN), and 25V315000 (BACK OVER PREVENTION); however, the parts to do the recall repairs were not yet available. The contact stated that while driving 70 MPH, the vehicle jerked abnormally. On another occasion, the tailgate failed to function as intended. The vehicle was taken to the dealer, but was not diagnosed. The vehicle was repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.

The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V315000 (Back Over Prevention). The contact stated that the camera was flashing, the image was blocked, and the camera became inoperable. The driver had to use the mirrors while reversing. There were no warning lights illuminated. The vehicle was taken to the local dealer, where the software update was completed, but the failure persisted. The contact was informed that further inspection of the vehicle was needed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 35,000.

The contact owns a 2021 Ford F-150. The contact stated that while driving at various speeds, the rear-end of the vehicle was making an abnormally loud sound. The vehicle was taken to an independent mechanic, where it was determined that the rear-end had failed and needed to be replaced. The dealer was contacted and informed the contact the vehicle was not covered under a related recall or under an extended warranty. The vehicle was repaired by the independent mechanic. Additionally, the contact stated that while reversing, the rear-view camera image was black. The contact stated that while reversing and towing a trailer on one occasion, the failure recurred, causing the tailgate of the vehicle to hit the trailer, and the tailgate sustained damage. The contact received notification of NHTSA Campaign Number: 25V315000 (Back Over Prevention), and the vehicle was taken to the dealer, where the recall repair was performed; however,...

The contact owns a 2021 Ford F-150. The contact stated that while reversing, the rearview camera image was black, and the message "Return Vehicle to Dealer for Camera Malfunction" was displayed on the infotainment screen. The vehicle was taken to a local dealer to be diagnosed, but the failure could not be replicated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 100,000.

The contact owns a 2021 Ford F-150. The contact stated that while reversing, the rearview camera image was black. Additionally, the contact stated while driving 5-8 MPH, the vehicle lost motive power. The check engine warning light was illuminated. The vehicle was able to restart, and the contact drove to the residence. The contact also stated that while driving from a complete stop, the vehicle sputtered. The contact received notification of NHTSA Campaign Numbers: 25V315000 (Back Over Prevention) and 25V455000 (Fuel System, Gasoline); however, the parts to do the recall repairs were not yet available. The vehicle was taken to the dealer, but was not diagnosed or repaired. The dealer referred the contact to the NHTSA Hotline for assistance. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the failure. The failure mileage was approximately...

The contact owns a 2021 Ford F-150. The contact stated that while reversing, the rearview camera image was black intermittently. The contact related the failure to NHTSA Campaign Number: 25V315000 (Back Over Prevention). The dealer was contacted and confirmed that the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and confirmed that the VIN was not included in the recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 42,700.

The contact owns a 2021 Ford F-150. The contact received notifications of NHTSA Campaign Numbers: 25V315000 (Back Over Prevention) and 25V455000 (Fuel System, Gasoline); however, the parts to do the recall repairs were not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recalls repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2021 Ford F-150. The contact stated that while driving at an undisclosed speed, the infotainment center failed to function as intended. The contact stated that the infotainment center displayed a black screen. The contact stated that during one failure, the infotainment center screen displayed a black screen; however the radio continued to play. The contact stated that the vehicle was turned off. The vehicle was started, and the system independently reset. In addition, the contact stated that when the vehicle was started, the engine was idling roughly. The vehicle was taken to the dealer; however, the contact stated that the computer system was reprogrammed, but the failure reoccurred. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. In addition, the contact feared driving the vehicle with his family inside the vehicle due to the failure. The contact received notifications of NHTSA...

The contact owns a 2021 Ford F150. The contact received notifications of NHTSA Campaign Numbers: 25V315000 (BACK OVER PREVENTION) and 25V455000 (FUEL SYSTEM, GASOLINE); however, the parts to do the recall repairs were not yet available. The contact stated that while her friend was driving, the rearview camera turned off while the vehicle was in reverse(R). The contact stated that the failure compromised the back-over prevention system. The contact stated that an unknown message about the brakes was displayed. The vehicle was not diagnosed or repaired. The contact stated that on a separate occasion, while her friend was driving 55 MPH, the vehicle vibrated abnormally, and failed to accelerate as intended while depressing the accelerator pedal. The contact stated that recently, the vehicle accelerated independently and then returned to normal functionality. There was no warning light illuminated. The vehicle was not diagnosed or repaired after the most recent failure. The...

The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V315000(Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that upon starting the vehicle and shifting to reverse(R), the rearview camera image was black. The contact stated that the rearview camera image was distorted while reversing recently. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 22,000. VIN tool confirms parts not available.

The contact owns a 2021 Ford F-150. The contact stated that the rearview camera displayed a distorted image while the vehicle was in reverse(R). In addition, the contact stated that while driving 25 MPH, the screen turned off, or a black or blue screen was displayed. The contact stated that the failure obstructed the driver's visibility, preventing the driver from safely operating the vehicle. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 53,000.

The contact owns a 2021 Ford F-150. The contact stated that while reversing into their driveway, the back over prevention display rear view camera was frozen, no warning lights were illuminated, and in the process, the contact crashed into the corner of their house with the rear passenger tail light. The image displayed 20 feet away in distance, however the house was closer than the image display. Property damage was not reported. The vehicle came to a stop upon impact. The air bags did not deploy. The vehicle was going less than 5 MPH at the time of the crash. The vehicle did not need to be towed. No warning lights were illuminated. A police report was not filed. The vehicle was not destroyed. No injuries were reported. The vehicle was taken to a local dealer where the vehicle was inspected however, it was not diagnosed, and the vehicle was...

The contact called on behalf of the owner of a 2016 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V315000 (BACK OVER PREVENTION). However, the part to do the recall repair was not yet available. The contact was the caller's son. The contact's mother stated that the rearview camera displayed a black screen while the vehicle was in reverse(R). The contact's mother stated that the failure had obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. Due to the failure, the contact stated that her son had been involved in a low-speed, parking lot accident. Unknown if any warning lights were illuminated. The contact stated that her son suffered from minor back pain. The contact's son has been going to a chiropractor. A police report was filed. Unknown if the vehicle was taken to a dealer or an independent mechanic. The vehicle was not...

The contact owns a 2021 Ford F-150. The contact stated that while reversing, the rear-view camera failed to display an image, compromising the backup prevention system. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the rear-view camera. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 29,000.

The contact owns a 2021 Ford F-150. The contact stated that the infotainment system and the rearview camera were operable, and the screen image was black. The vehicle was taken to the dealer, where it was diagnosed that the rearview camera system needed to be replaced; however, the part was not available. The vehicle was not repaired. Additionally, the contact received notification of NHTSA Campaign Number: 23V163000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 10,500. VIN tool confirms parts not available.

The contact owns a 2021 Ford F-150. The contact stated that while reversing, the back over prevention camera failed to operate as designed. The contact stated that the screen showed a display of the company and then a black screen. No warning light was illuminated. The vehicle was taken to the dealer to be diagnosed; however, the technician was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the vehicle was not under warranty. The failure mileage was unknown.

The contact owns a 2021 Ford F-150. The contact stated that the infotainment screen failed to operate as needed. Due to the failure, the back-over protection camera and defroster system failed to operate. The dealer was initially notified of the failure and informed the contact that the parts for the repair were on backorder. The manufacturer was also notified of the failure and the contact was provided the same information as provided by the dealer. The vehicle was not repaired. The failure mileage was approximately 32,000.