NHTSA Complaint #11678473 — 2021 FORD F-150

The contact owns a 2021 Ford F-150. The contact stated that while reversing, the rearview camera image was black, and the message "Return Vehicle to Dealer for Camera Malfunction" was displayed on the infotainment screen. The vehicle was taken to a local dealer to be diagnosed, but the failure could not be replicated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 100,000.