NHTSA Complaint #11718816 — 2021 FORD F-150

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11718816
Vehicle 2021 FORD F-150
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

Vehicle: 2021 Ford F-150 (VIN: [XXX] ). The vehicle has been undrivable due to since Aug 4, 2025 and is currently at a Ford dealer in Amarillo, TX. Ford/dealer state it is undrivable due to a recall condition and that parts are not available / no ETA for remedy. Component: rear axle nuts and axle shafts, axle shafts are stripped, may cause rollaway or power loss while driving ,according to Ford. The vehicle has been inspected by Ford at Tri-State Ford in Amarillo, TX where the vehicle has been held since August 4th, 2025. Ford says the axles are under the recall, the recall claims parts are available, but the Amarillo Ford (Tri-State Ford) has NOT fixed the vehicle and states they have no idea when they will get the parts. Ford also sent a message several months ago saying they have no ideal when the parts will be available. Request: NHTSA review the recall remedy delay leaving vehicles undriveable for extended periods. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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