2021 FORD F-150 Back Over Prevention Sensing System Camera Problems

The contact owns a 2021 Ford F-150. The contact stated while shifting to reverse(R), the rear camera image was distorted. The contact stated that the image was blank, and blue intermittently. The vehicle was not taken to the dealer, or an independent mechanic, and was not diagnosed. The local dealer was contacted; however, the vehicle was not repaired because it was not under recall. On a separate occasion, the console screen ceased to function and would not display data and shut off intermittently and turned on independently. The headlight warning lights, and Forward Collision Avoidance warning light was illuminated, and a message that the center sensor not active was displayed. The vehicle was taken to the dealer and the dealer made several software updates; however, the failure persisted. The manufacturer was made aware of the failure. The failure mileage was approximately 35,000. The VIN was not available.

The contact owns a 2021 Ford F-150. The contact stated that the check engine warning light was illuminated, and the GPS was inoperable. Additionally, the interior lights failed to illuminate as needed. The contact stated that the battery had drained on three occasions. The contact replaced the battery. The vehicle was taken to the local dealer, where it was diagnosed that the backover prevention camera needed to be replaced. The vehicle was not repaired. The dealer informed the contact that the manufacturer had not been contacted. The failure mileage was approximately 5,000. The VIN was not available.

The reverse camera either doesn't work while backing up, or it freezes while backing up. I have video of it screen frozen showing in reverse while driving forward down the road.

Rear camera becomes inoperable which poses risk to others and myself. Screen just goes black.

After recent software updates sent out by Ford, my rear view camera display freezes and sometimes displays a distorted image. The freezing image makes it difficult to judge the distance between the vehicle and objects behind it, and it can also give the driver the impression that the road behind them is clear when it is not.

2021 Ford F-150 is equipped with 360 camera system and a backup camera. The 360 camera system failed within the first year of service. This left only the backup camera functioning. The dealer attempted to fix the camera system and resulted in all cameras including the backup camera not working. One year later ford claimed to have a part to fix all of the cameras. When it arrived at the dealer they reported that the software needed updated and the process would take approximately 3 hours. The next day the story changed again. Now it didn't need the part and Ford was advising that the software upgrade would cause more problems and not fix the cameras. The vehicle is now 2 years with 19,000 mile and still covered by a bumper to bumper warranty. The backup camera is a required safety devise on all new vehicles. I have a young...

Faulty backup camera. Intermittently but frequently get blue screen when placed in reverse.

Vehicle has malfunctioning backup camera module. Dealer replaced module and was unable to correct the issue. Dealer forced owner to pick up vehicle with inoperable backup camera even after owner expressed their concerns over the non-functional safety system. When the vehicle was picked up from the dealer, 8900 mileage was on the odometer, within the manufacturers warranty period. Consumer was told that the vehicle was in a drivable condition and that they would no longer be able to supply a loaner vehicle. The dealer also stated that the vehicle is equipped with mirrors and reverse imaging system should not be relied upon.

The back up camera works intermittently.

MY BACKUP CAMERA DISPLAY ON THE DASH IS HAZY AND GREY, SIMILAR TO THE ISSUE FORD HAS WITH THE 2020 MODEL YEAR.