NHTSA Complaint #11465503 — 2021 FORD F-150
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA issue reported to NHTSA
Complaint Details
| ODI Number | 11465503 |
| Vehicle | 2021 FORD F-150 |
| Component | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OK |
Consumer Description
Vehicle has malfunctioning backup camera module. Dealer replaced module and was unable to correct the issue. Dealer forced owner to pick up vehicle with inoperable backup camera even after owner expressed their concerns over the non-functional safety system. When the vehicle was picked up from the dealer, 8900 mileage was on the odometer, within the manufacturers warranty period. Consumer was told that the vehicle was in a drivable condition and that they would no longer be able to supply a loaner vehicle. The dealer also stated that the vehicle is equipped with mirrors and reverse imaging system should not be relied upon.
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