2016 FORD EXPLORER Power Train Problems

The contact owns a 2016 Ford Explorer. The contact stated that while attempting to shift the gear shifter into park(P), the transmission failed to shift as needed. The contact stated that the transmission would only shift into reverse(R). An independent mechanic flipped an unknown switch, and the contact was able to drive her vehicle to her residence; however, when the contact attempted to shift the transmission into park(P), the transmission would only shift into reverse(R). The contact's son flipped the switch, and the contact was able to shift the transmission into park(P). Additionally, the check engine warning light illuminated intermittently. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 152,000.

I was driving my vehicle only a month after getting oil change and service. I was confident my vehicle was in good condition as it had passed the inspection. I suddenly noticed the temperature needle was rising. I immediately pulled over and asked for help and was told i needed water. My water pump was not working.

Torque converter

2016 Ford Explorer transmission failure while traveling at highway speeds, with less than 52,000 miles. Engine RPMs ramped up quickly and to unsafe levels as vehicle seemed to drop to a low gear, which then impacted vehicle speed and necessitate maneuvering multiple lanes of traffic to pull over to shoulder of road. Then had to limp along at very low speed to exit highway. Later testing at dealership generated two error codes, and suggested fix after initial diagnosis was tranny replacement, except the replacement tranny is on indefinite backorder through Ford. How issue will be addressed/corrected is still to be determined. A package of "kits" was best dealership could offer. There was no prior indication of an issue, no warning lights or other symptoms prior to failure.

The transmission on our vehicle has failed twice now. First in May 2019, at 41,000 miles, the transmission and torque converter failed, causing heavy shaking when idle. The repair was supposedly repaired under warranty by a Ford dealership. However, fast forward a few years and 40,000 miles, and the transmission failed again. In March 2023, my wife and daughter were at a busy intersection. My wife pressed the gas, but the car wouldn't move and began to lurch backward, putting my wife and daughter's lives in danger as well as the lives of anyone who came up behind us. Before this incident, we had also felt a violent shaking in idle that we had unsuccessfully tried to repair with a new motor mount. The transmission problem was diagnosed by police and confirmed by our local mechanic. It is now at another Ford dealership. But it is unclear how much Ford...

The contact owns a 2016 Ford Explorer. The contact stated while driving at various speeds and while idling, the vehicle was vibrating abnormally. The dashboard was shaking, and the glove box was rattling. While shifting from park to drive or reverse, the vehicle vibrated. Additionally, the vehicle was hesitating and misfiring during acceleration. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was contacted, and the contact was referred to the NHTSA Hotline. The failure mileage was approximately 58,000.

The contact owns a 2016 Ford Explorer. The contact stated that while inspecting the vehicle, he noticed that the power transfer unit (PTU) was leaking fluid onto the exhaust system. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and informed the contact that the vehicle was out of warranty. The failure mileage was approximately 75,000.

I just bought this vehicle and only had the chance to drive it for a few days now. I was told all recalls were repaired. I have not had the chance to bring it to a certified garage yet. The problem is when the vehicle is going at say walking speed like turning into a parking spot the whole vehicle is jumping to the point where I could have no control and jump into another vehicle or someone walking nearby. As the wheels are turned it's much worse. I believe it's the transfer case.

Water pump failed at 80,000 miles and cause the car to stall mid intersection putting out life at risk. This is a known issue that should be recalled . Not to mention the repair is $4,000-$6,000 mostly labor to fix. Whole motor has to be taken out to replace the water pump.

The contact owns a 2016 Ford Explorer. The contact stated upon taking the vehicle to the dealer for routine maintenance, he was informed that the Power Train Unit (PTU) was leaking and needed to be replaced. The vehicle was not repaired. The vehicle was taken to an independent mechanic who informed the contact that the Power Train Unit (PTU) installed on the vehicle was not the original part and would not be repaired. The manufacturer was contacted, and a case was opened. Additionally, the manufacturer referred the contact to the NHTSA Hotline. The failure mileage was approximately 78,000. The VIN was not available.

My 2016 Ford Explorer is in the dealership having the transmission repaired due to a recall that says there is an internal flaw in the design that has to be repaired. In removing the transmission, it was discovered that the transmission mount was cracked. I will have to personally pay for a new transmission mount according to Ford because that detail was not included in the specific recall. My contention is that the jerking and shuddering that happens every time I accelerate has caused the failure of the mount. I believe this is a reasonable explanation to a part of the drive train that is unaffected by normal driving. Bottom line is that the jerking and shuddering that was cause by the torque converter er.al, probably caused enough movement to crack the mount. Obviously the transmission doesnt move under normal circumstances.

Crossing busy intersection with children in vehicle, vehicle lunged and wrench symbol came on dash, and as crossing intersection vehicle wouldn't go more than 5mph, this could possibly cause a serious accident injury wife and child or possibly death, this vehicle had approximately 60000 miles.

Power Transfer Unit (PTU) exploded cracking the PTU case and Leaking out all gear oil which can be caused by PTU being too close to the exhaust and the PTU overheats from the exhaust heat breaking down the gear oil, this gear oil being over heated and that close to the exhaust could have caught on fire and if I have been on the highway at a high speed it would have caused the vehicle to lose all power going down the highway and in turn we could have been hit and killed due to the immediate loss of power SSM 47993 which has the year make and model of my car already listed on it as well as other ones listed by NHTSA however Ford consumer affairs refuse to do anything or offer any help even though they have acknowledged that there is problems with the PTU in multiple...

Transmission died with no warning at under 80k miles. The car lost its ability to accelerate while merging on the highway. Got off highway and to friends home. Car would not reverse and could not accelerate over 15mph. Had it towed to AAA repair shop. According to AAA repair shop a new Transmission is needed. This is unacceptable with only 80k miles, never received warning lights, and regular maintenance. 2016 Ford Explorer has know Transmission issues.

The contact owns a 2016 Ford Explorer. The contact stated while stopped in traffic, the vehicle was shuddering and appeared to be going into idle mode. The contact depressed the accelerator pedal and the vehicle responded as needed. The vehicle was taken to an independent mechanic where it was diagnosed that the torque converter needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and informed the contact that the vehicle was previously repaired under Customer Satisfaction Program Number: 20N07, which had expired. The failure mileage was 130,000.

I felt a thumping when turning the steering wheel and took it to the dealership who kept it for two days to attempt to replicate the same noise but they were unable to reproduce or replicate. Two or maybe three months later, the thumping noise turned into a clicking noise. Again, I immediately took it to the Ford dealership and fortunately a mechanic was still on duty. They test drove the vehicle and heard the same noise. They ask if I could leave the vehicle for more testing with their suspension specialist and they will contact me the next day. The next day they contacted me and I was told 'this is a common problem and Ford is aware of issue but has not issued a recall'. Concerned about the comment I took it to a second Ford dealership. The second dealership kept it for a day and of course...

You can smell a sickly metal burning smell in the cabin when accelerating to get onto a freeway.

Check engine light came on low engine oil pressure light come on made loud knocking noise regular maintenance 147k miles vehicle is at mechanic shop estimate total $1500-$2500 to fix do not have money for repairs

The engine shut off when driving on the highway at 65 and the wrench light came on ... I could not navigate the vehicle...took it to the Legacy Ford dealership and was informed that the Electronic Throttle Body needed to be replaced...I believe ford had that on a recall back in 2017 but not for my VIN....The dealership said that my VIN does not qualify for the recall to my surprise

The contact owns a 2016 Ford Explorer. The contact stated that while driving at an undisclosed speed, the vehicle stalled. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed and determined that the transmission needed to be replaced. The manufacturer was contacted and referred the contact to the NHTSA for assistance. The contact related the failure to NHTSA Campaign Number: 20V692000 (Power Train). The failure mileage was approximately 180.000.

My vehicle build date is May 10, 2015 @ Chicago plant. NHTSA put out a recall on my vehicle but it wasn't attached to my VIN # and my vehicle is currently having said recall problems. The recall was NHTSA-20-V-692. Is there a way to get it added to my VIN please

The contact owns a 2016 Ford Explorer. The contact stated while driving 50 MPH, the vehicle was vibrating abnormally. Additionally, while attempting to accelerate the vehicle failed to respond. The check engine warning light was illuminated. The vehicle was taken to the local dealer and diagnosed with failure with the torque converter. The vehicle was not repaired. The manufacturer was notified of the failure. The contact related the failure to Manufacturer Communication Number: 20N07-S2. The approximate failure mileage was 60,000.

The contact owns a 2016 Ford Explorer. The contact stated while driving 65 MPH, the vehicle unintentionally downshifted without warning. The contact called the manufacturer and was informed that his vehicle was included in a customer satisfaction program; the contact scheduled an appointment at a local dealer for service. The contact took the vehicle to the dealer where she was informed that the transmission was defective and that the recall did not apply to the vehicle. The vehicle had yet to be repaired and remained in the possession of the dealer. The failure mileage was 72,000.

The contact owns a 2016 Ford Explorer. The contact stated while driving 40 MPH, the accelerator pedal was depressed and the vehicle started jerking and sputtering. There was no warning light illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the transmission had failed. The vehicle was towed to the transmission specialist where it was diagnosed that the transmission needed to be rebuilt. The vehicle was repaired; however, the failure reoccurred a year later. The vehicle was taken back to the transmission specialist where the torque converter was replaced; however, the failure persisted. The contact stated the vehicle was shifting hard while driving and was jerking upon acceleration. The vehicle was taken to an independent mechanic where the engine mounts were replaced twice. The vehicle was repaired; however, the failure persisted. The contact became aware of Ford Technical Service Bulletin Number: 20-2271, which he associated...

Water pump failure no warning car over heats and water pump cost over $2000 to repair no option but to take to a dealer

Vehicle started overheating, when inspected I notice a coolant leak. Had it diagnosed, outcome was water pump leaking. Vehicle only has about 58685 miles. Warranty expired and extended warranty also expired. Not sure why the water pump started to leak at such low milage. Vehicle is currently at the Ford Dealer for repairs.

The contact owns a 2016 Ford Explorer. The contact stated that while driving at an undisclosed speed, there was a clicking sound coming from the vehicle and then there was an explosion. There was smoke coming from under the hood of the vehicle. The vehicle was towed to an independent mechanic who diagnosed that the PTU, transfer case and differential had exploded. The mechanic informed the contact that the PTU, transfer case and differential needed to be replaced. The vehicle was not repaired and remained at the independent mechanic. The manufacturer was made aware of the failure and advised the contact to file a complaint with NHTSA. The manufacturer informed the contact that the warranty had expired and to research the lemon law. The failure mileage was approximately 85,000.

While driving would shudder when getting to approx. 60-65mph. No check engine light. Dealer stated could not diagnose if no check engine light on. This went on for 1.5 years. I kept taking back but still no light. March 2022 it started running really rough while sitting at a stop light, no power at take off. Took to the dealer who said it was covered , diagnosed it as Torque Converter, and pump waited 4 weeks to get parts after being told twice covered 100% but then found out not covered as when it was there previously they did not do the Customer Satisfaction Program 20N07 where PCM reflash was required. Now Ford corp and dealer say they are not covering this. Why did the dealer not advise of this while there before this program expired.

I was driving along in town and heard a real loud pop sound and the car jerked. The front started smoking heavily. I get off to the nearest parking lot and fluids had spewed underneath and there was a small fire from this that went out. I had two children both in child restraints that had to be removed from the vehicle, thankfully my husband was with me. It was towed to two repair shops whom both stated the PTU had exploded and broke the transmission as well. I tried to get assistance through Ford and have hit a dead end. It is at the local dealership where they claim the ptu exploded, broke transmission and cracked the engine block resulting in close to $14,000 dollars needed in repairs. This vehicle was running completely fine, no lights had been displaying on the dash. Consumer stated dealer is blaming the defects...

The contact owns a 2016 Ford Explorer. The contact stated that while driving at an undisclosed speed, the vehicle was shaking. The vehicle was taken to the dealer where it was diagnosed that the transmission and engine mounts were damaged and needed to be replaced. The dealer replaced the transmission and engine mounts; however, the failure recurred. The dealer was made aware of the failure but informed the contact that a recall for the transmission had expired. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 77,235.

Water pump has failed. Causing the engine to shutter and stop running normally. This happened on the highway with kids on board. Water pump is internally and cost of repairs are more expensive than what is fair for a consumer. No one should pay for that, it’s misleading at least. If they were to warn that a regular wear an tear part would causes thousands. No one would buy Ford. The responsibility should be Ford and not the consumer

The contact owns a 2016 Ford Explorer. The contact stated that while driving at 65 MPH, there was a loud snap sound and smoke came from the air vents. The contact rolled down the windows and pulled over while smoke was billowing from the vehicle. The vehicle was towed to an independent mechanic and diagnosed with engine and transfer case housing failure, where the transfer case housing was fractured in half. The vehicle was repaired with an engine and transfer case housing replacement. The dealer and Napleton Ford in Libertyville (1010 S Milwaukee Ave, Libertyville, IL 60048) were made aware of the failure but informed the contact that the vehicle was out of warranty and the parts for the repair were not available. The manufacturer was made aware of the failure and referred the contact to file a complaint with NHTSA. The failure mileage was approximately 88,000.

The Power transfer unit is leaking fluid onto the exhaust and it caught on fire as I pulled into my driveway. I was able to extinguish the fire before any damage was done. There is also a nauseous odor in the cabin of the vehicle that makes me sick, burns my eyes every time I drive my vehicle. I was told by a mechanic that this was the fluid from the PTU burning Did some research and discovered this is a common problem with these PTU's leaking fluid. Very concerned now that it will catch on fire again and cause damage or even a wreak if it locks up. I fear that this could harm me or someone else if this problem is not fixed ASAP. I have no other vehicle and not sure how to even get it fixed. The dealership said it would cost around $2000 to have...

Transmission failure, not shifting consistently, multiple times would not shift out of second gear after down shifting during driving. This is dangerous when merging into higher speeds where acceleration is needed, such as on highway. Took Vehicle to Ford dealership twice while under power train warranty and they stated they could not replicate the concern. They reset adaptive learning transmission, because they said shifting was likely due to different driving styles between husband and wife. Now 6 months later, issue continues and they admit it is a faulty transmission, but is no longer under warranty.

Vehicle power stalled on acceleration after pulling onto lane of travel. Road traffic heavy in both directions. Vehicle would not shift beyond initial gear of automatic transmission. Available travel speed of 40-45 mph only. Wrench light/powertrain light came on. No prior warning lights. No prior operational issues detected. After stopping vehicle, would not operate in reverse. Warning light indicator and manual reported to get to dealer asap. Dealer indicated transmission issue. Transmission was replaced. Vehicle had 56,418 miles (within 60,000 warranty) but beyond 5 year warranty.

The vehicle surges when drive at low speeds, I have to keep my foot on the brake so it don't take off or hit something in front of me. About a month ago the surging almost made me hit a child in the roadway in front of my house. I am really uncomfortable driving the vehicle and don't feel its safe to drive due to this problem. Ford dealership is not giving any info on what tis problem could be. I found several problems on here related to this issue.

2016 Ford Explorer 3.5 Liter (non-turbo) front wheel drive, automatic, 44k miles. Loss of power, vehicle jerked and stayed in one gear. We limped the car home and let it cool down. After the car cooled down, we went on small test drive and confirmed it was shifting erratically. We took the car to the dealer and they confirmed a component in the transmission had failed, disabling the vehicle. Over $3,000 worth of transmission repairs were made under warranty.

Was driving on I-40 at approximately 75mph and vehicle lost all acceleration, wrench icon came on in dash. Pressed. Gas pedal to the floor, no acceleration. Had to pull over on side of road. Pulled over vehicle stared shaken. Cut off vehicle for about 1min. Tried to retest vehicle, vehicle did not want to restart/crank. Tried again vehicle stared up. Vehicle power is not the same. Thank God I was on the right side of the highway instead of the middle so I could get off the road. This could have been worse.

The contact owns a 2016 Ford Explorer. The contact stated that while yielding to merge onto the highway, the vehicle would not accelerate above 3 mph, with the accelerator pedal depressed. The vehicle was taken to an independent mechanic and diagnosed with transmission failure. The independent mechanic informed the contact that the transmission needed to be replaced. The vehicle was not repaired and remained at the independent mechanic. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the Vin for the transmission. The failure mileage was 104,000.

Our Ford Explorer lost power in the rear gear position. It also had trouble shifting from certain gears to the next. We took it into the shop when we lost full reverse. The transmission transfer case had blew out a piece of the casing. This left a gaping hole in the case, exposing a gear in the transfer case. This also allowed fluid to drain from transmission. The mechanic said this should never happen on a 76,803 mile car, let alone on a part such as the transmission. This was the second one her did in a two week period. This not only put our family out of a car, it posed a huge safety concerning not being able to move the vehicle. I would hate for this to happen to any owner who is not automotive educated. I was luck I was driving and could get us to move.

The transmission is constantly slipping. While driving up or down any steeper grades, the RPMs are so high we have to adjust speed to get the transmission to shift properly as to not blow the engine. The suv surges and shifts hard while going only 15 to 20 mph on regular pavement. This has all been happening since we purchased the vehicle (in 2018 @ 27,000 miles). We took in right away and they did replace the transfer case. Since then we’ve taken it to two different Ford dealerships in the area and they state there is nothing wrong. We were told ‘sorry it’s not like we can drive it up a hill to see what the issue is and it’s just not bad enough to warrant replacing the transmission at this time’ We’ve had to swerve to the side of the highway to avoid rear end collisions due to...

MY HUSBAND WAS DRIVING TO WORK AND LOST DRIVE POWER AND THE UNDERNEATH OF THE SUV WAS ON FIRE, MY HUSBAND PULLED OVER AD CALLED 911. THE DEALER STATED THE PTU CRACKED FROM PRESSURE LEAKING ALL THE OIL ONTO THE EXHAUST. ALSO STATED ALL OF MY TIRES WERE GOOD .. SO WE ARE UNSURE WHERE THE PRESSURE CAME FROM>

ON MULTIPLE OCCASIONS TRANSMISSION WAS SLIPPING WHICH LED TO AN EVENTUAL COMPLETE FAILURE. EXPLORER WAS ON CA HIGHWAY 76 GOING WESTBOUND WHEN TRANSMISSION FAILED. DRIVER WA FORCED TO DODGE TRAFFIC AND COAST TO AN EMERGENCY STOP AT THE RIGHT SIDE OF THE HIGHWAY. EXPLORER HAD TO BE TOWED.

THE CAR LOOSE THE POWER AND DON'T GO OVER 20 MILES AN HOUR . RPM GOES OVER 5000 CAR SPEED DON'T CHANGE MAKE NOISE YOU CAN'T GO UP THE HAVE THE POWER TO GO ONLY 20 MILES TO 23 MILES AN HOUR

94000 MILES THE TRANSFER CASE BURST AND WHEN 70000 MILES CHARGING CYCLE DOES NOT WORK , THE VEHICLE SUDDENLY STOPS.

I TOOK MY 2016 FORD EXPLORER XLT ON DEC 29TH 2020 TO GET A OIL CHANGE ETC. THEY HAD THE VEHICLE ALL DAY EVEN THOUGH I TOOK IT IN AT 7AM. I PICK IT UP A 4:45 PM THEN DRIVE IT HOME BECAUSE I WORK FROM HOME I DID NOT DRIVE IT AGAIN UNTIL SATURDAY JAN 9TH 2021, WHILE DRIVING IT THAT MORNING I REALIZED THAT THE STEERING WHEEL WAS HARD TO STEER AND THE TRUCK WOULD MAKE NOISES WHEN I TURN THE STEERING IN EITHER DIRECTION. I TOOK IT IN TO THE DEALERSHIP THAT MORNING AND ASKED THE SERVICE CONSULTANT TO TAKE A LOOK AT IT. HE TOLD ME WHILE MY FATHER WAS ON THE PHONE THAT HE BELIEVES IT THE RACK AND PINION AND HE CAN'T TAKE IT BECAUSE THEY ARE BUSY AND IT'S OKAY FOR ME TO DRIVE IT. I ALSO TOLD HIM AT THAT TIME I...

WHENEVER PUTTING THE VEHICLE INTO REVERSE THERE WILL BE A LOUD POP AND WILL SLAM INTO GEAR. SIMILARLY WILL HAPPEN WHEN SHIFTED INTO DRIVE. THEN WHEN CHANGING GEARS FROM SECOND TO THIRD THE VEHICLE WILL HESITATE SWITCHING GEARS AND THE RPM WILL GO INTO THE 5000 RPM. WILL HAPPEN USUALLY WHEN SHIFTING AGAIN INTO A HIGHER GEAR. USUALLY CAN DRIVE AROUND FIVE TO TEN MILES AND WILL SORT ITSELF OUT. HOWEVER IF YOU ARE ENTERING TRAFFIC ESPECIALLY A BUSY ROAD SYSTEM THIS MAY NOT ALLOW YOU TO ACCELERATE TO A SAFE SPEED SINCE THE GEARS NOT SHIFTING WILL CAUSE THE VEHICLE TO STALL AND NOT ACCELERATE.

WITHIN 10 DAYS OF BUYING IT BRAND NEW I'VE HAD ELECTRICAL PROBLEMS. REPLACED BACK UP SCREEN WITHIN THOSE 10 DAYS EVEN THOUGH THEY DIDN'T FIND ANYTHING WRONG. STILL CONTINUES. MULTIPLE ISSUES WITH THE POWER TRAIN. NOW I'VE BEEN OUT OF A CAR FOR 2 WEEKS BECAUSE I MIGHT NEED A NEW TRANSMISSION AT 65,000 NO LONGER UNDER WARRANTY. HOW CAN I PAY $38,000 AND IT GOES BAD INSTANTLY? NO HELP FROM FORD OR DEALER. MY GEARS ARE STALLING AND NOT SHIFTING CORRECTLY OR PICKING UP SPEED. I DRIVE LIKE AN OLD LADY AND TAKE CARE OF THIS CAR LIKE IT'S BRAND NEW. I WILL NEVER BUY A FORD AGAIN AND WILL TELL ANYONE WHO WILL LISTEN NOT TO DO THE SAME.

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE WAS PARKED INSIDE HIS GARAGE WHEN HE STARTED TO SMELL A HEAVY EXHAUST ODOR INSIDE AND OUTSIDE OF THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO DORSCH FORD LINCOLN KIA (2641 EATON RD, GREEN BAY, WI 54311, (920) 469-3000) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED COST ME $3,000 TO FIX BY CONSUMER'S MECHANIC. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 107,000.*DT*JB

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE SURGED BETWEEN GEARS AND DECELERATED BEFORE OPERATING AS DESIGNED. THE CONTACT ALSO STATED THAT AFTER THE VEHICLE REVERSED OUT OF THE DRIVEWAY AND SHIFTED INTO DRIVE, AN ABNORMAL CLUNKING NOISE WAS HEARD UNDERNEATH THE VEHICLE. THE CONTACT STATED THAT THE FAILURES WERE NOTICED DURING A TEST DRIVE PRIOR TO PURCHASING THE VEHICLE HOWEVER, THE TECHNICIAN AT THE GRIECO FORD OF RAYNHAM LOCATED AT 1651 NEW STATE HWY, RAYNHAM, MA, 02767, INFORMED THE CONTACT THAT THERE WAS NO PROBLEM WITH THE VEHICLE. THE CONTACT STATED THAT THE FAILURE RECURRED AFTER THE VEHICLE WAS PURCHASED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.