NHTSA Complaint #11491392 — 2016 FORD EXPLORER

Power Transfer Unit (PTU) exploded cracking the PTU case and Leaking out all gear oil which can be caused by PTU being too close to the exhaust and the PTU overheats from the exhaust heat breaking down the gear oil, this gear oil being over heated and that close to the exhaust could have caught on fire and if I have been on the highway at a high speed it would have caused the vehicle to lose all power going down the highway and in turn we could have been hit and killed due to the immediate loss of power SSM 47993 which has the year make and model of my car already listed on it as well as other ones listed by NHTSA however Ford consumer affairs refuse to do anything or offer any help even though they have acknowledged that there is problems with the PTU in multiple models. Is this truly worth someone's life as this can cause severe damage to the drive shaft when they explode with absolutely no warning or lights on the dash coming on or anything? All Ford Motors consumer affairs could say to me was ma'am your vin number is not listed on our end. My car is a 2016 Ford Explorer Platinum AWD with 3.5L ecoboost with Twin Turbo, it only has 64,660 miles on it.