NHTSA Complaint #11459428 — 2016 FORD EXPLORER

ENGINE issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report
Fire

Complaint Details

ODI Number 11459428
Vehicle 2016 FORD EXPLORER
Component ENGINE
Date of Incident
Date Filed
Mileage 84,000 miles
Crash No
Fire Yes
Injuries 0
Deaths 0
Vehicle Towed No
State MO

Consumer Description

I was driving along in town and heard a real loud pop sound and the car jerked. The front started smoking heavily. I get off to the nearest parking lot and fluids had spewed underneath and there was a small fire from this that went out. I had two children both in child restraints that had to be removed from the vehicle, thankfully my husband was with me. It was towed to two repair shops whom both stated the PTU had exploded and broke the transmission as well. I tried to get assistance through Ford and have hit a dead end. It is at the local dealership where they claim the ptu exploded, broke transmission and cracked the engine block resulting in close to $14,000 dollars needed in repairs. This vehicle was running completely fine, no lights had been displaying on the dash. Consumer stated dealer is blaming the defects on a tread pattern on 1 tire(not size).

Related Complaints for the 2016 FORD EXPLORER

Other ENGINE Complaints

#11710090 While driving the crankcase sensor malfunctioned and caused my vehicle to stall without warning, this is a safety iss...
#11693457 The contact owns a 2016 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 21V316000 (STRUC...
#11690764 Coolant intrusion in the cylinder walls
#11690316 Torque converter issue causes shuddered, can cause driver to unexpectedly adjust speed rapidly.
#11674977 Good Morning, I’m reaching out in regards to my 2016 Ford Explorer. I’ve been trying to get the necessary recall rep...

Recent Complaints for the 2016 FORD EXPLORER

#11719425 STRUCTURE The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign number: 25V347000 (Structu...
#11718812 STRUCTURE The contact owns a 2016 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Struc...
#11718812 STRUCTURE:BODY:DOOR The contact owns a 2016 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Struc...
#11718484 LATCHES/LOCKS/LINKAGES:DOORS:LATCH The contact owns a 2016 Ford Explorer. The contact stated that while the vehicle was parked and occupied, while attem...
#11718362 STRUCTURE:BODY The pillars flew off and I can not get them repaired and they have no remedy for it the dealership glued them back
Check any vehicle history by VIN - Free vehicle history report