2016 FORD ESCAPE Back Over Prevention Problems

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the back over prevention camera screen illuminated at start-up, but failed to display the image of the rear of the vehicle as needed. The dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was 119,000.

The contact owns a 2016 Ford Escape. The contact stated that while reversing, the rear-view camera displayed a blank screen. The contact stated that the failure was intermittent. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Protection); however, the part to do the recall repair was not available. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.

The contact owns a 2016 Ford Escape. The contact stated that while in reverse(R), the rearview camera displayed an upside-down image. The vehicle was taken to an independent mechanic, where the contact was provided an estimate for the repair. The contact then received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 78,000.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a distorted image while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's ability to safely drive the vehicle. No warning lights were illuminated, or messages of failure displayed. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 90,000.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera image was initially blurry and then became inverted while in reverse(R). The dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 88,200.

The contact owns a 2016 Ford Escape. The contact stated that within a year of purchasing the vehicle, the reverse lights failed to illuminate while shifted into reverse(R). The vehicle was taken to a dealer for service; however, the mechanic informed the contact that the dealer was unaware of how to fix the vehicle. The contact stated that the rearview camera occasionally displayed an upside-down image while the vehicle was in reverse(R). The vehicle was taken back to the same dealer, and the dealer was unaware of how to fix the vehicle. The contact then received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The manufacturer was not notified of the failure. The failure mileage was unknown.

The contact owns a 2016 Ford Escape. The contact stated that while attempting to reverse, the rearview camera became inoperable. The rearview camera failure was intermittent. The contact received notifications of NHTSA Campaign Numbers: 25V695000 (Back Over Prevention) and 26V011000 (Equipment); however, the parts to do the recall repairs were not yet available. The vehicle was taken to the dealer, but the vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 167,000.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while shifted to reverse, the screen displayed an upside-down image. No warning light was illuminated. Several local dealers were contacted, including Chalmers Ford (2500 Rio Rancho Blvd SE, Corrales, NM 87048), Rich Ford Sales (8601 Lomas Blvd NE, Albuquerque, NM 87112); however, the vehicle was not diagnosed or repaired due to parts not being available. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention). The back-over prevention camera had started to fail, and the image was blurry. The contact called the local dealer for several months to check on parts availability. The dealer informed the contact that the part was not available, and another notification would be sent when the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the failure. The failure mileage was approximately 176,000.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that the rear-view camera displayed a black screen while the vehicle was in reverse(R). In addition, the alarm to warn the driver when a pedestrian was walking behind the vehicle or if an oncoming vehicle was behind the vehicle, failed to function as intended. The message "Rear-view camera Unavailable" was displayed. The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.

The contact owns a 2016 Ford Escape. The contact stated that while reversing, the rear-view camera displayed a white screen. The contact stated that it was difficult to see what was behind the vehicle. The failure was a persistent failure. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, parts were not yet available. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The contact owns a 2016 Ford Escape. The contact stated that while in reverse(R), the rearview camera was inoperable. The stated that the rearview camera displayed an intermittent and brief image. The contact received notification of NHTSA Campaign Number: Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair were not yet available. The dealer was contacted and confirmed that parts was not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 90,000.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention). The contact stated that occasionally there was no image displayed on the screen, or the image was frozen. The failures had occurred several months before receiving the recall notification. The local dealer was contacted several times, and the contact was informed that parts for the recall repair were still not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the failure. The failure mileage was approximately 130,000.

The contact owns a 2016 Ford Escape. The contact stated while reversing, the rear-view camera displayed a blank image. The contact stated that the message “Camera not Available” was displayed. The contact stated that the failure was intermittent. The contact stated that the vehicle was taken to the dealer prior to the recall. The contact was informed that the rear-view camera screen display needed to be replaced. The vehicle was not repaired. The contact later received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was recently contacted, and the contact was informed that parts were not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 120,000.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while in reverse, the back over prevention camera image was distorted, or the screen was black. Additionally, the back over prevention system failed to audibly alert the contact when objects and or a person was behind the vehicle. The dealer was contacted and confirmed that the part was not yet available. The manufacturer was not made aware of the issue. The failure mileage was unknown.

The contact owns a 2016 Ford Escape. The contact stated that while reversing, the rear-view camera screen displayed a blank image. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The dealer was contacted; however, the contact was informed that parts were not available. In addition, the contact stated that the manufacturer had enough time to fix the vehicle. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.

The contact owns a 2016 Ford Escape. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image fluctuated on and off, with the message “Rearview Camera Not Available” displayed. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the parts to do the recall repair were not yet available. The dealer was contacted, but the vehicle was not diagnosed or repaired. The contact was referred to the NHTSA Hotline for assistance. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 76,000.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The back-over prevention camera displayed a distorted image. The vehicle was taken to the dealer, who determined that the camera needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the issue. The failure mileage was approximately 47,000.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while reversing, the back-over prevention camera failed to display an image of the rear of the vehicle, creating a rear visibility hazard for the driver. Additionally, while driving forward, the rear-view camera erroneously activated and displayed the rear image on the screen. The vehicle was taken to the local dealer, who diagnosed that the back-over prevention camera was faulty and needed to be replaced. The vehicle was not repaired. The contact later received the recall notice...

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the parts to do the recall repair were not yet available. The dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2016 Ford Escape. The contact stated that while in reverse(R), the rearview camera image displayed a blank image. Additionally, the rearview camera failed to alert the driver when an object or vehicle was nearby. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. Several dealers were contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 58,000.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2016 Ford Escape. The contact stated that while reversing, the rear-view camera displayed a snowy image. The vehicle was not diagnosed or repaired by an independent mechanic or a dealer. The dealer was made aware of the failure; however, the contact was informed that parts were not available. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, parts were not available for the recall repair. The contact stated that the unrepaired recall was very dangerous because she was unable to see anything behind the vehicle while reversing. The manufacturer was not made aware of the failure. The failure mileage was approximately 45,000.

The contact owns a 2016 Ford Escape. The contact stated that while in reverse(R), the rearview camera image was blank. Additionally, the rearview camera failed to alert the driver when an object or vehicle was nearby. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 96,000.

The contact owns a 2016 Ford Escape. The contact stated that while reversing, the rearview camera became inoperable and crashed into an unknown Pontiac. The bumper was damaged, and there was no insurance coverage. The contact received the recall notification letter for NHTSA Campaign Number 25V695000 (Back Over Prevention) after the crash. A police report was filed. There were no reported injuries, air bag deployment or fires. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified about the failure. The failure mileage was approximately 90,345.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a black image while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's ability to see the roadway. The contact was unaware of any warning light was illuminated. The local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 54,000.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION). However, the part to do the recall repair was not yet available. The contact stated that the rearview camera intermittently displayed a black screen while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.

The contact owns a 2016 Ford Escape. The contact stated that while shifted in reverse(R), the rearview camera system failure message was displayed on the instrument panel. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not available. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair, and the vehicle was parked. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while in reverse, the back-over prevention camera failed to display the image behind the vehicle. The failure became more persistent over time and caused additional electrical failures. The contact was unable to connect devices to the vehicle, and the radio failed to operate as needed. The dealer was contacted and confirmed that the part for the recall repair was not available. The manufacturer was not made aware of the issue. The failure mileage was approximately 17,000.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a distorted image while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. In addition, there was an abnormal sound coming from the camera. No warning lights were illuminated. The contact stated that on a separate occasion, after the vehicle was purchased, the liftgate failed to function as intended. The liftgate occasionally opened and closed independently. The vehicle was taken to the dealer, but the vehicle was not repaired. The contact stated that on a separate occasion, the message "Transmission Fault - Service Now" was displayed on the instrument panel. The contact had the transmission fluid...

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION). However, the part to do the recall repair was not yet available. The contact stated that while driving 60 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal. In addition, the vehicle vibrated abnormally. The message "Motor Work Required" was displayed on the instrument panel. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact stated that three weeks after the vehicle was purchased, the transmission failed to operate as intended. The contact replaced the transmission. The contact stated that the failure persisted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.

The contact owns a 2016 Ford Escape. The contact stated that while reversing, the rear-view camera system failure message was displayed. The vehicle was not diagnosed or repaired by an independent mechanic or a dealer. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not available. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION). However, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a distorted image while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact stated that on a separate occasion, the alarm activated independently. The alarm was unintentionally activated during the day or night. Most recently, while the front driver’s side door was opened or closed, the alarm activated until the key was inserted into the ignition. The vehicle was taken to an independent mechanic; however, no cause for the failure was found. The vehicle was not repaired....

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a black image while reversing. The message "Camera Unavailable" was displayed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000.

The contact owns a 2016 Ford Escape. The contact stated that upon refueling the vehicle and resuming driving 55 MPH, the vehicle lost motive power in bumper-to-bumper traffic. The contact was unable to pull over to the side of the road. The contact shifted to neutral(N) and shifted back to drive(D), but the vehicle failed to respond and started rolling backwards on leveled road surface. The contact activated the hazard lights and continuously depressed the brake pedal while steering the vehicle on the busy road. The contact was able to coast to the side of the road. The contact stated that the vehicle made two abnormal loud popping sounds and came to a complete stop. The vehicle was towed to Firestone, where the contact was informed that the failure could be related to the transmission, and that the transmission could not be serviced. The vehicle was then towed to Autohub,...

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera was inoperable while reversing. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2016 Ford Escape. The contact stated that while reversing, the rear-view camera image was displayed upside down, or there was a solid black screen displayed without an image. The contact stated that the failure caused a visibility hazard for the driver. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet contacted. The failure mileage was 60,000.

The contact owns a 2016 Ford Escape. The contact stated that while in reverse, the rearview camera image intermittently failed to display as intended. No warning light was illuminated. In addition, the contact stated that the navigation system was displayed instead of the image of the rear of the vehicle. The vehicle was taken to a local dealer, where it was determined that the rear-view camera needed to be replaced. The vehicle was not repaired due to parts not being available. The contact related the failure to an unknown NHTSA Campaign however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 112,000.

The contact owns a 2016 Ford Escape. The contact stated while reversing, the rearview camera image was intermittently black; however, the pedestrian alert system sounded as designed. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Action Number: RQ21002 (Back Over Prevention). The failure mileage was approximately 148,000.

The contact owns a 2016 Ford Escape. The contact stated while attempting to reverse, the rearview camera failed to display an image. The message “Camera Unavailable” was displayed. The contact stated that neither a dealer nor an independent mechanic was contacted. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 25V161000 (BACK OVER PREVENTION); however, the VIN was not included in the recall. The manufacturer was notified of the failure and the contact requested a letter for the vehicle to be repaired; however, the manufacturer refused to assist. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 110,000.

The contact owns a 2016 Ford Escape. The contact stated that while attempting to reverse, the rearview camera image was upside down and the image was flickering. There were no warning lights illuminated or messages displayed. Neither a dealer nor an independent mechanic was contacted. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 25161000 (BACK OVER PREVENTION); however, the VIN was not included in the recall. The manufacturer was notified of the failure, and informed the contact that the VIN was not included. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 75,000.

The contact owns a 2016 Ford Escape. The contact stated that the back over prevention camera was turning on and off continuously while driving. The contact stated that the failure was causing a distraction while driving. The contact stated that the back over prevention camera was inoperable while reversing. Additionally, the infotainment system was inoperable. The check engine warning light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and informed the contact that the vehicle was not covered under recall, and a case was filed. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 119,000.

The contact owns a 2016 Ford Escape. The contact stated that occasionally while shifted into reverse, the back over prevention camera displayed an image that was not clear. The contact stated that the message "Rearview Camera Not Available" was displayed. The vehicle was taken to a local dealer where it was diagnosed and determined the back over prevention software needed to be updated. The vehicle was not repaired due to the cost. The manufacturer was made aware of the failure. The failure mileage was approximately 70,000.

The contact owns a 2016 Ford Escape. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the transmission was slipping while shifting gear and the vehicle jerked abnormally. In addition, the contact noticed a grinding sound and a burning odor coming from the vehicle. No warning light was illuminated. The contact stated that the failure began shortly after the vehicle was purchased. The vehicle was taken back to the dealer where the vehicle was purchased. The contact was provided an option to trade the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated that while reversing, the back over camera system displayed a black screen and became disabled. The vehicle was taken to an independent mechanic regarding the back over camera system failure and...

The contact owns a 2016 Ford Escape. The contact stated while reversing at an undisclosed speed, the rearview camera screen was intermittently upside down or darkened and failed to return to normal operation. No warning lights were illuminated. The vehicle was taken back to the residence. The contact researched and was made aware of an unknown recall; however, the VIN was not included. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 80,000.

The contact owns a 2016 Ford Escape. The contact stated that while attempting to reverse out of a parking lot, the image displayed from the rear-view camera was flipped upside down. There were no warning lights illuminated. The local dealer was not contacted, and the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 56,000.

The contact owns a 2016 Ford Escape. The contact stated that while reversing, the rearview camera displayed a distorted or blank image. The message "Camera Unavailable" was displayed. The vehicle was taken to the dealer, but the dealer was unable to duplicate the failure. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 25V273000 (Back Over Prevention); however, the VIN was not included. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was 41,495.

The contact owns a 2016 Ford Escape. The contact stated that while attempting to reverse, the back-over prevention camera failed to operate as designed and displayed a blank image on the screen. The vehicle was taken to an independent mechanic but was not diagnosed. The vehicle was repaired with the passenger’s side door being replaced. The manufacturer was made aware of the failure. The failure mileage was 118,000.