2016 FORD ESCAPE Back Over Prevention Problems

The contact owns a 2016 Ford Escape. The contact stated that the rearview camera was inoperable while reversing. Additionally, the contact stated that the infotainment system screen would turn black inadvertently while driving and using the navigation system. The vehicle was taken to the dealer, where it was diagnosed, and the dealer determined that the Accessory Protocol Interface Module (APIM) and the rearview camera needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The manufacturer referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 81,289.

The contact owns a 2016 Ford Escape. The contact stated while reversing, the back over prevention camera screen went blank. The message "Rearview Camera Not Available" message was displayed. The vehicle was taken to the dealer and the contact was informed that the rearview camera needed to be replaced. The vehicle was not repaired due to parts not being available. The manufacturer was not contacted. The failure mileage was 73,000.

The contact owns a 2016 Ford Escape. The contact stated that while the vehicle was parked, she noticed the back over prevention feature was inoperable. The vehicle was taken to the dealer, where it was diagnosed and confirmed that the back over prevention feature was inoperable. The vehicle was not repaired. The contact stated that the failure had occurred several years ago. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The contact owns a 2016 Ford Escape. The contact stated that the back over prevention camera had started to lose functionality intermittently. The contact stated that he previously had the camera replaced. The contact stated that the camera inoperable warning light was also illuminated intermittently. The contact had taken the vehicle to a local dealer, where it was not diagnosed but not repaired. The dealer advised the contact to call the manufacturer for assistance. The manufacturer had not been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 22V082000 (Back Over Prevention). The failure mileage was approximately 165,000.

The contact owns a 2016 Ford Escape. The contact stated that the back over prevention camera failed to display the rearview of the vehicle correctly. The image appeared upside down or was flashing the image quickly. The contact took the vehicle to the dealer who was not able to find the cause of the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 89,547.

The contact owns a 2016 Ford Escape. The contact stated that the backup camera would intermittently fail to operate with a blank image on the screen. The dealer was informed of the failure and gave the contact an estimate for the cost of a new camera. The contact's wife called the manufacturer and notified the manufacturer of the failure. The contact’s wife was referred to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 60,000.

Back up camera don’t work when backing up.