2009 DODGE JOURNEY Steering Problems
71 NHTSA complaints on file
All Steering Complaints — Page 2
WHILE DRIVING ON THE FREEWAY @ ABOUT 70 MPH SUDDENLY THE STEERING LOCKED UP AND THERE WAS NO POWER. WHILE I WAS TRYING TO MERGE OVER TO THE SIDE OF THE FREEWAY( I HAD TO CROSS 3 LANE, I WAS ALMOST HIT BY MULTIPLE CARS. I HAD NO CONTROL OF THE CAR. I MANAGED TO GET OFF TO THE SIDE OFF THE FREEWAY AND HAPPENED TO LOOK DOWN TO SEE THE IGNITION KEY TURNED TO THE OFF POSITION. I DONT HAVE ANY OTHER KEYS ATTACHED TO IT BECAUSE I HAD JUST HAD THE STARTER REPLACED MAYBE 1 WEEK BEFORE & WAS ADVISED NOT TO. I STARTED THE CAR THINKING MAYBE IT WAS A FREAK THING AND IT WOULDNT HAPPEN AGAIN. IT DID 2 DAYS LATER. THIS TIME I WAS APPROACHING AN INTERSECTION TURNING LEFT ON A GREEN ARROW. JUST AS I STARTED TO TURN THE CAR TURNED OFF MAKING IT...
POWER STEERING HOSES RUPTURING FROM COLD WEATHER. SECOND HOSE IN LESS THAN 1 MONTH TO BLOW OUT WHILE VEHICLE IS PARKED AND WARMING UP. MANY PEOPLE ONLINE WITH SAME COMPLAINT, WHEN IT GETS COLD THE JOURNEY STARTS BLOWING THE POWER STEERING HOSES. SEEMS TO HAVE BEEN A PROBLEM FROM THE START, BUT THE PROBLEM HASN'T BEEN FIXED AND NEWER MODELS ARE STILL EXPERIENCING THIS PROBLEM. THE MECHANIC FEELS THIS IS DUE TO THE MATERIAL BEING USED IS NOT THE APPROPRIATE MATERIAL, IT IS TOO HARD AND BRITTLE. ONCE THE HOSE BLOWS OUT YOU LOSE THE POWER STEERING WHICH IS DANGEROUS AND IT STARTS TO GET SMOKE INSIDE THE VEHICLE AS THE POWER STEERING FLUID IS SMOKING IN THE ENGINE. *TR
WE BOUGHT THE DODGE JOURNEY IN DEC 2012 3 WEEKS OR SO LATER I RETURNED TO DEALERSHIP WITH A CLICKING SOUND WHEN I MOVED THE STEERING WHEEL THAT THE FRONT END WAS SHAKING AND THAT THERE WAS A LOAD ROAR LONG STORY SHORT EVERY 6 MONTHS ROTORS BRAKES TIRES ARE HAVING TO BE REPLACED AND I GUESS WHAT REALLY SET THINGS MORE IN MOTION WAS JAN 21 2014 WHILE TRAVELING DOWN THE INTERSTATE TO TAKE A SICK CHILD TO THE DR THE LEFT FRONT TIRE VALVE STEAM BLEW OUT MY HUSBAND GOT THE CAR OFF THE ROAD ONLY TO JACK IT UP TO CHANGE TIRE WHEN THE WEIGHT OF THE VEHICLE BENT THE JACK CAUSING IT TO FALL ALMOST ON MY HUSBANDS FOOT, WE BOUGHT THIS CAR BECAUSE IT WAS A V6 AND HAD THE ROOM WE NEED TO TRAVEL TO DR APPTS WITH OUR SPECIAL NEEDS CHILD BECAUSE WE...
I AM NOT REPORTING AN ACCIDENT ... YET. I WAS DRIVING ON RESIDENTIAL STREET ABOUT 35 MPH WHEN THE "AIRBAG WARNING LIGHT" CAME ON. THEREAFTER IT CAME ON EACH TIME I STARTED MY CAR AND STARTED TO DRIVE. CONTACTED NEAREST DEALER AND WAS TOLD THAT MY VEHICLE WAS NOT APART OF THE RECALL ( 09V118000), ALTHOUGH THE RECALL NAMED 2009 DODGE JOURNEYS. THEY WANTED ME TO PAY TO HAVE IT CHECKED! I THEN CALLED CHRYSLER CORP AND SPOKE WITH A REP WHO ALSO STATED THAT MY VEHICLE WAS NOT APART OF THE RECALL. IT APPEARS TO ME THAT IT SHOULD HAVE BEEN SINCE I NEVER HAD THIS TYPE OF ISSUE BEFORE WITH ANY OF THE APPROX. 7 VEHICLES I HAVE PURCHASED OVER THE LAST 50 YEARS. I DRIVE TO CALIFORNIA AT LEAST 3 TIMES EACH YEAR AND VARIOUS LOCATIONS WITHIN THE STATE OF ARIZONA. I WANT CHRYSLER TO CONTACT THE...
HAVE HAD THE RACK AND PINION FIXED 1 1/2 YEARS AGO AND IT IS LEAKING AGAIN. HAVE HAD TO PUT 3 SETS OF BRAKE PADS ON IN 3 YEARS. ALSO HAD TO PUT NEW ROTOR AND BRAKE CALIPER ON RIGHT FRONT DUE TO BRAKE LOCKING UP! THIS CAR ONLY HAS 53,600 MILES ON IT AND HAS BEEN ONE THING AFTER ANOTHER BREAKING DOWN ON IT. BEEN TOLD BY TWO DODGE MECHANICS THIS SHOULD NOT BE HAPPENING. WOULD LIKE FOR THE DEALER TO DO SOMETHING ABOUT IT. BEEN TOLD THERE WERE RECALLS ON THIS CAR AND WE HAVE NEVER GOTTEN ONE IN THE MAIL. HELP!! *TR
SINCE I BROUGHT MY JOURNEY I HAD TO GET MY BRAKES REPLACED SEVERAL TIME & ROTORS REPLACE, TRANSMISSION SEALANT LEAK AND RECENTLY WHEN I WAS DRIVING TO WORK MY TIRE PRESSURE LIGHT CAME ON AND WITHIN MINUTES MY TIRE WAS ALMOST FLAT. I WAS ABLE TO JUST MAKE IT TO A GAS STATION AND WENT TO FILL UP MY TIRE AND MY VALVE STEM WENT ALL THE WAY IN AND MY TIRE WENT TOTALLY FLAT AND LOST ALL PRESSURE. MY CAR HAD TO BE TOWED AND ENDED UP SPENDING $300 TO GET MY FRONT PASSENGER AND REAR PASSENGER SIDE VALVE STEMS REPLACED. THE SERVICE GUY AGREED THAT IT WAS UNSAFE AND I COULD OF EASILY SPUN OUT IF I LOST ALL TIRE PRESSURE RIGHT AWAY. I HAVE 2 KIDS AND I FEEL UNSAFE TO DRIVE WITH MY CHILDREN IN THE CAR. ON TOP OF THESE ISSUES MY STEERING WHEEL CONTINUE...
WHILE PULLING THE CAR INTO MY DRIVEWAY THE CAR JUST SHUT DOWN/DIED. I HAD NO CONTROL OF THE STEERING. EXTREMELY FRIGHTENING AND THANKFULLY THIS DID NOT OCCUR WHILE AT AN INTERSECTION OR ON THE HIGHWAY. *TR
WE PURCHASED THIS VEHICLE 2/2011 WITH 47,000 MILES AND RECENTLY IN 9/2011 AT OUR REGULAR OIL CHANGE WE WERE TOLD THE LEFT-FRONT TIE ROD WAS GOING TO NEED REPLACED. NOW THE STEERING IS LOOSE, AND ITS LOUD IN THE FRONT END WHILE DRIVING OVER BUMPS. WE DON'T FEEL LIKE WE SHOULD BE REPLACING TIE-ROD ENDS THIS SOON ON THIS VEHICLE THAT IS IN EXCELLENT SHAPE OTHERWISE. I KNOW THERE IS A DODGE RAM RECALL CAMPAIGN#10V65800 FOR THE SAME THING. COULD THIS BE SOMETHING ALSO RELATED TO THE 2009 DODGE JOURNEY? *TR
NHTSA IT ALL STARTED WHEN I BOUGHT MY JOURNEY: NICE LOOKING BUT VERY, VERY BAD EXPERIENCE 1.TRANSMISSION, IT CHANGE SPEED BY ITSELF. IT CHANGE SPEED FROM 80 MPH TO 40, THEN 70 MPH TO 30 MPH.. I WAS DRIVING IN THE EXPRESSWAY AND THIS CHANGE OF SPEED HAPPEN TO ME SEVERAL TIMES. I TOOK IT TO THE DEALER AND THEY SAID THAT THEY COULD NOT FOUND THE PROBLEM, AFTER SO MANY INCIDENTS I GOT MAD TO THE DEALER AND TOLD THEM THAT MY LIFE IS AT RISK BECAUSE THE CAR CHANGE SPEED BY ITSELF THAT THEY HAVE TO DO SOMETHING ABOUT IT. THEY FINALLY FIX THE CAR. 2.BRAKES, I HAVE PROBLEMS WITH THE BRAKES TOO. THEY RUN FAST AND HAVE TO KEEP CHANGING THEM. 3.BATTERY, I HAVE PROBLEMS WITH THE BATTERY TOO. I HAVE TOLD THEM NUMEROUS TIMES TOO CHECK THE BATTERY, BECAUSE THE CAR DOES NOT WANT TO START...
2009 DODGE JOURNEY SXT. IN THE YEAR I HAVE OWNED IT, I HAVE REPLACED BRAKES TWICE, AS RITE NOW I AM REPLACING THEM CAUSE THEY STARTED SQUEAKING A WEEK AGO AND TODAY THEY LOCKED UP. ALSO REPLACING ONE OF THE CALIPERS. ANY TIME I TAKE A HARD LEFT TURN, THERE IS A LOUD GRINDING NOISE. I HAVE REPLACED THE TIRES ALREADY, AND HAVE HAD TO REPLACE THE REAR 2 AGAIN RECENTLY. ANY TIME I GO TO BRAKE WHEN GOING OVER 40 MPH, THE STEERING WHEEL SHAKES UNCONTROLLABLY. I HAVE ALSO RECEIVED A RECALL FROM A LOCAL DEALERSHIP FOR A WIRING HARNESS IN DRIVERS SIDE. WHEN I WENT IN TO DEALERSHIP, THEY PUT IT ON ORDER AND SAID THEY WOULD CALL WHEN IT CAME IN, BUT NEVER DID. THAT WAS 6 MONTHS AGO. *TR
PURCHASE A DODGE JOURNEY 2009. I INFORM THE DEALER THAT THE WINDOWS WERE NOT COMING DOWN AS THEY SHOULD. DIDN'T GET FIXED. THE KEYLESS REMOTE WAS SUPPOSE TO BE WITH THE CAR IT WASN'T, THEY INSTALLED A AFTER MARKET KEYLESS REMOTE, DON'T WORK CORRECT. THE BRAKES WERE SQUEAKING AND COULD HEAR AIR WITHIN THE CAR WHEN APPLYING BRAKES. I WAS TOLD THAT THERE'S NOTHING WRONG AND IT WAS NORMAL. IT HAS BEEN 4 TO 5 MONTHS LATER NOW ITS NOT STARTING . CONTACT CHRSYLER LLC , TOLD ME I HAD TO HAVE IT TOWED TO A DEALER , GET DIAGNOSE , GET IT FIXED AND I HAVE TO PAY FOR IT ALL AND THEY WILL REIMBURSE HALF FOR THE PART , LABOR IS ALL ON ME. THE VEHICLE HAS DONE THIS NO START PROBLEM 3 TIMES IN 2 AND HALF DAYS. ALSO NOTICE THAT THE STEERING COLUMN GETS HOT FOR...
2009 DODGE JOURNEY: PRE-MATURE BRAKE AND ROTOR WEAR CAUSING STEERING SHAKE AT 8,800 MILES AND AGAIN 10 MONTHS LATER AT 15,000 MILES. *TR
RECENTLY PURCHASED 2009 DODGE JOURNEY, HAS A SCRAPING NOISE IN THE STEERING, INTERMITTENT, LOUDER AT TIMES THAN OTHER WHEN TURNING, RETURNED TO DEALERSHIP WHO REFUSED TO MAKE ANY REPAIRS EVEN THOUGH THEY CONFESSED TO HAVING HEARD SOUND. MY CONCERN IS IT MAY LOCK UP WHILE TURNING AND RESULTING IN AN ACCIDENT. HAD LESS THAN 36,000 MILES WHEN FIRST REPORTED. *TR
I PURCHASED A 2009 DODGE JOURNEY IN MAY OF 2009. WITHIN A MONTH OF THE PURCHASE, I HAD THE BRAKES AND ROTORS REPLACED. SINCE THEN, I HAVE COMPLAINED NUMEROUS TIMES ABOUT THE BRAKES PULSATING WHEN APPLIED AND THE STEERING WHEEL SHAKING. THIS HAS BEEN A SAFETY ISSUE SINCE THE PURCHASE OF THE CAR. I HAVE ALL THE DOCUMENTS TO SHOW WHERE I HAVE COMPLAINED TO THE DEALERSHIP. NOW THEY ARE SAYING THE BRAKES ARE NO LONGER UNDER WARRANTY AND I WOULD HAVE TO PAY FOR ANY SERVICE DONE TO THE BRAKES. I AM NOT UNDERSTANDING WHY I SHOULD HAVE TO COME OUT OF MY POCKET WITH THIS EXPENSE WHEN I HAVE BEEN COMPLAINING SINCE I PURCHASED THE VEHICLE. I HAVE A GRANDSON THAT I TRANSPORT DAILY AND DON'T FEEL SAFE DRIVING SOMETHING THAT I AM PAYING FOR MONTHLY. I RECENTLY HAD A VEHICLE PULL OUT IN FRONT OF ME AND...
ON MONDAY, MARCH 8, 2010, MY WIFE, TWO YEAR OLD DAUGHTER AND I SUFFERED A THIRD EPISODE OF THE FOLLOWING DANGEROUS MALFUNCTIONS: STEERING, TRANSMISSION AND DRIVETRAIN ISSUES THAT, WITHOUT NOTICE, RESULT IN AN UNBEARABLE SCREECHING AND GRINDING NOISE EMANATING FROM UNDERNEATH THE VEHICLE AT SPEEDS BETWEEN 15 AND 30 MPH, A PAUSE AND HESITATION IN ACCELERATION BETWEEN SPEEDS OF 15 AND 30 M.P.H. THAT CAUSES THE CAR TO JUMP FORWARD, THE IMMEDIATE LOSS OF ACCURATE STEERING AND A BURNING SMELL THROUGHOUT THE CAR INTERIOR WE SUFFERED THE MOST RECENT EPISODE, WITHOUT NOTICE, WHILE DRIVING THROUGH RUSH HOUR TRAFFIC AT 7:45 A.M. WE WAITED TWO HOURS FOR A TOW TRUCK TO ARRIVE. FORTUNATELY, MY WIFE AND DAUGHTER WERE ONLY SHAKEN, BUT NOT INJURED. IN THE LAST THREE MONTHS, WE HAVE HAD AN UNSAFE REAR TIRE REPLACED, SUNROOF PARTS REPLACED FOR CONSTANT LEAKING, A NEW ELECTRONIC MODULE INSTALLED TO PREVENT THE EPISODES...
CAR LEAKS, RIGHT REAR DOOR LOCK WILL NOT ALWAYS LOCK, ALARM WILL NOT CUT OFF, CAR MAKES A FUNNY NOISE WHEN TURNING, CAR QUIT AND FINALLY GOT IT STARTED, PULLS TO LEFT, DOORS WILL LOCK AND WILL TAKE APPROX. 2 MINUTES FOR IT TO UNLOCK, MISSES WHEN PULLING. *TR
THIS VEHICLE HAS SEVERAL DEFECTS THE FRONT END MAKES A WHINING NOISE WHEN TURNING ,THE DASH IS RUBBING ON THE WINDSHIELD WITH AN AWFUL NOISE, IT PULLS TO THE LEFT WHILE DRIVING, AND THE ENGINE SOUNDS LIKE A ROD IS ABOUT READY TO BLOW THROUGH THE HOOD. MY WIFE AND I ARE EMBARRASSED TO DRIVE THIS THING. *TR
I HAVE A BRAND NEW 2009 DODGE JOURNEY. THE STEERING MAKES NOISE, INTERIOR LIGHTS DON'T WORK, HAZARD LIGHTS DON'T WORK, LOCKS MALFUNCTION, ALARM MALFUNCTIONS AND WON'T TURN OFF...I BROUGHT IT IN TO HAVE THE STEERING ISSUE LOOKED AT AND WAS TOLD THEY NEED TO KEEP IT FOR AT LEAST A DAY TO FIX IT. THEY REFUSE, HOWEVER TO GIVE ME A RENTAL UNTIL THEY FIND A DIAGNOSIS, WHICH THEY NOW TELL ME WILL TAKE AT LEAST 2 DAYS. SO, I'M DRIVING AROUND WITH A CAR THAT HAS ONE THING AFTER ANOTHER BREAKING ON IT BECAUSE I CAN'T AFFORD TO GO 2 DAYS WITHOUT A CAR. I HAVE TO WORK. THEY DON'T STAND BY THEIR PRODUCT AND IT'S GOING TO CAUSE PROBLEMS FOR MANY CONSUMERS. *TR
TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE PULLED TO THE LEFT AND VIBRATED. THERE WERE NO WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. ON THREE SEPARATE OCCASIONS, THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR IDENTICAL FAILURES. THE TIRES WERE REPLACED; HOWEVER, THERE WAS NO RESOLUTION TO THE MALFUNCTIONS. ALSO, THE FUEL GAUGE DOES NOT OPERATE PROPERLY. THE VEHICLE HAS NOT BEEN REPAIRED CORRECTLY FOR THE FAILURES. THE FAILURE MILEAGE WAS 60 AND CURRENT MILEAGE WAS 3,235. UPDATED 10/14/08. *LJ THE CONSUMER STATED THERE WAS A PROBLEM WITH THE TIRES. UPDATED 10/16/08. *JB
WHILE DRIVING THE DODGE JOUNEY, UP A HILL, IT JUST STOP. WE WERE NOT OUT OF GAS. HAD TO E TOWED TO LEVEL GROUND. THE RIDE IS VERY ROCKY, AND SHE PULLS TO THE RIGHT. IT IS VERY HARD TO SEE ALL AROUND THE CAR. THE EXHAUST SEEMS OUT OF CONTROL. *TR
2009 JOURNEY SXT WITH 860 MILES WAS DRIVING INTO PARKING LOT WHEN VEHICLE LOST POWER, VEHICLE WOULD NOT RESTART. TAKEN TO DEALER AND PCM WAS REPLACED. ALSO COMPLAINED OF GRINDING/WHINING NOISE WHILE DRIVING, RETURNED TO THE DEALERSHIP 4 TIMES BEFORE REPAIRS WERE ATTEMPTED. POWER STEERING PUMP AND RACK AND PINION REPLACED. STILL HAVE WHINING NOISE INTERMITTENTLY WHILE TURNING LEFT. *TR
Other 2009 DODGE JOURNEY Problem Areas
Electrical System
742 complaints
Air Bags
265 complaints
Service Brakes Hydraulic
187 complaints
Engine
149 complaints
Service Brakes
106 complaints
Power Train
87 complaints
Unknown Or Other
84 complaints
Tires
33 complaints
Vehicle Speed Control
33 complaints
Wheels
30 complaints
Electronic Stability Control Esc
23 complaints
Engine And Engine Cooling
19 complaints
Visibilitywiper
19 complaints
Tirespressure Monitoring And Regulating Systems
13 complaints
Exterior Lighting
12 complaints
Service Brakes Electric
12 complaints
Electrical Systemignition
11 complaints
Power Trainautomatic Transmission
11 complaints
Suspension
11 complaints
Structure
10 complaints
Fuelpropulsion System
9 complaints
Latcheslockslinkages
9 complaints
Seat Belts
9 complaints
Service Brakes Hydraulicfoundation Componentsdiscrotor
9 complaints
Equipment
8 complaints
Structurebody
8 complaints
Tiresvalve
8 complaints
Service Brakes Hydraulicfoundation Componentsdiscpads
7 complaints
Suspensionfront
7 complaints
Visibility
7 complaints
Electrical Systemwiring
6 complaints
Seats
6 complaints
Power Trainautomatic Transmissioncontrol Module Tcmpcmtecm
5 complaints
Service Brakes Air
5 complaints
Engine And Engine Coolingengine
4 complaints
Visibilitypower Window Devices And Controls
4 complaints
Air Bagssidewindow
3 complaints
Electrical Systemignitionswitch
3 complaints
Electrical Systemstarter Assembly
3 complaints
Equipment Adaptivemobility
3 complaints
Interior Lighting
3 complaints
Parking Brake
3 complaints
Structurebodydoor
3 complaints
Traction Control System
3 complaints
Air Bagsfrontal
2 complaints
Electrical System12v24v48v Battery
2 complaints
Suspensionrear
2 complaints
Visibilitydefrosterdefoggerhvac System
2 complaints
Air Bagsfrontaldriver Clockspringspiral Cassette
1 complaint
Electrical Systemhorn
1 complaint
Electrical Systemignitionmodule
1 complaint
Electrical Systemsoftware
1 complaint
Engine And Engine Coolingexhaust System
1 complaint
Equipmentapplianceair Conditioner
1 complaint
Equipmentelectricalradiotape Deckcd Etc
1 complaint
Equipmentrecreational Vehicletrailer
1 complaint
Forward Collision Avoidance Adaptive Cruise Control
1 complaint
Fuel System Gasoline
1 complaint
Fuel System Gasolinestoragetank Assembly
1 complaint
Power Trainautomatic Transmissionlever And Linkagecolumn Shift
1 complaint
Power Traindrivelinedriveshaft
1 complaint
Power Traintransfer Case 4 Wheel Drive
1 complaint
Steeringhydraulic Power Assisthose Piping And Connections
1 complaint
Suspensionfrontstabilizer Bar
1 complaint
Vehicle Speed Controlcruise Control
1 complaint
Visibilitydefrosterdefoggerhvac Systemheater Core
1 complaint
Wheelsrim
1 complaint