NHTSA Complaint #10428218 — 2009 DODGE JOURNEY

NHTSA IT ALL STARTED WHEN I BOUGHT MY JOURNEY: NICE LOOKING BUT VERY, VERY BAD EXPERIENCE 1.TRANSMISSION, IT CHANGE SPEED BY ITSELF. IT CHANGE SPEED FROM 80 MPH TO 40, THEN 70 MPH TO 30 MPH.. I WAS DRIVING IN THE EXPRESSWAY AND THIS CHANGE OF SPEED HAPPEN TO ME SEVERAL TIMES. I TOOK IT TO THE DEALER AND THEY SAID THAT THEY COULD NOT FOUND THE PROBLEM, AFTER SO MANY INCIDENTS I GOT MAD TO THE DEALER AND TOLD THEM THAT MY LIFE IS AT RISK BECAUSE THE CAR CHANGE SPEED BY ITSELF THAT THEY HAVE TO DO SOMETHING ABOUT IT. THEY FINALLY FIX THE CAR. 2.BRAKES, I HAVE PROBLEMS WITH THE BRAKES TOO. THEY RUN FAST AND HAVE TO KEEP CHANGING THEM. 3.BATTERY, I HAVE PROBLEMS WITH THE BATTERY TOO. I HAVE TOLD THEM NUMEROUS TIMES TOO CHECK THE BATTERY, BECAUSE THE CAR DOES NOT WANT TO START AND THEY KEEP TELLING ME THAT THERE IS NOTHING WRONG WITH THE BATTERY. SO MY QUESTION TO THEM IS THE FOLLOWING IF THE BATTERY IS GOOD., WHAT IS THE PROBLEM? I HAVE TO TURN ON THE SWITCH SEVERAL TIMES UNTIL THE CAR START. THEY SAID THAT THEY CANNOT FIND THE PROBLEM. AND NOW THE LATEST PROBLEM!!!!!!!! 4.STEERING, EVERY TIME I TURN THE WHEELS THE CAR MAKE A WEAR SOUND LIKE AN OLD CAR 5.CAR DOES NOT TURN OFF. NOW MY CAR DOES NOT WANT TO TURN OFF THE DEALER SAID THAT I BOUGHT THE CAR AND THAT NOW THE CAR IS MINE AND I HAVE TO TAKE CARE OF IT. YEAH RIGHT!!! SO MY QUESTION IS THE FOLLOWING WHAT IS NHTSA GOING TO DO ABOUT IT WHILE CHRYSLER IGNORE THEIR CUSTOMERS COMPLAINTS AND NOT TAKING RESPONSIBILITY. IN THE MEAN TIME WE THE CONSUMERS HAVE TO PAY FOR CHRYSLER POOR PERFORMANCE, ETC. DODGE JOURNEY SHOULD BE REMOVE FROM THE MARKET. AND WE AS CONSUMERS SHOULD BE REIMBURSE OR AT LEAST CHRYSLER SHOULD RECALL ALL CARS. *TR