NHTSA Complaint #10561150 — 2009 DODGE JOURNEY

WE BOUGHT THE DODGE JOURNEY IN DEC 2012 3 WEEKS OR SO LATER I RETURNED TO DEALERSHIP WITH A CLICKING SOUND WHEN I MOVED THE STEERING WHEEL THAT THE FRONT END WAS SHAKING AND THAT THERE WAS A LOAD ROAR LONG STORY SHORT EVERY 6 MONTHS ROTORS BRAKES TIRES ARE HAVING TO BE REPLACED AND I GUESS WHAT REALLY SET THINGS MORE IN MOTION WAS JAN 21 2014 WHILE TRAVELING DOWN THE INTERSTATE TO TAKE A SICK CHILD TO THE DR THE LEFT FRONT TIRE VALVE STEAM BLEW OUT MY HUSBAND GOT THE CAR OFF THE ROAD ONLY TO JACK IT UP TO CHANGE TIRE WHEN THE WEIGHT OF THE VEHICLE BENT THE JACK CAUSING IT TO FALL ALMOST ON MY HUSBANDS FOOT, WE BOUGHT THIS CAR BECAUSE IT WAS A V6 AND HAD THE ROOM WE NEED TO TRAVEL TO DR APPTS WITH OUR SPECIAL NEEDS CHILD BECAUSE WE HAVE TO TRAVEL SO FAR I HAVE HAD NOTHING BUT TROUBLE THE DEALERSHIP AFTER A FIGHT AGREED TO PUT NEW BRAKES THE MACHINED THE ROTORS AND SAID THE STEERING WAS A DODGE THING NOTHING TO WORRY ABOUT ONLY THE LOAD CLICKING WHEN PULLING IN OR OUT OF A PARKING SPACE AND THE ROAR IN THE FRONT THEY CLAIM IS THE RAOS AND THEY ALSO AT THIS TIME PUT 4 NEW TIRES ON THE CAR NOW MIND YOU THIS WAS ALL DONE 7/6/13 AND THEY DONE ALL OF THIS WHEN THEY PURCHASED THE CAR IN 11/20/12 AND WHEN I GO BACK IN TO THE CAR FAX EVERY 6 MONTHS THE BREAKS ROTORS AND TIRES HAVE TO BE REPLACED. NOW HERE IT IS 6 MONTHS LATER FOR US AND BLOW OUT ALSO WE JUST CHANGES THE ROTORS AND BRAKES ON THE 11 OF THIS MONTH SO SEE THE 6 MONTH DEAL WITH THIS CAR AND WHEN SEARCHING OTHER COMPLAINTS I AM FINDING THE SAME PROBLEM I HAVE CONTACTED CHRYSLER AND THEY SAY CALL MY DEALERSHIP I INFORMED [XXX] AT CHRYSLER IT WAS NOT THE DEALERSHIPS PROBLEM THEY DIDN'T MAKE THE CAR. IT IS A DEATH TRAP THERE ARE SO MANY MORE ISSUES WITH THIS CAR BUT THE DEADLY ONES ARE THE TIRES BLOWING OUT THE BRAKES CRUMBLING AND THE ROTORS WEARING OUT WITH IN 6 MONTHS THANK U AND I SO HOPE THAT SOMEONE CAN HELP US. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR