NHTSA Complaint #10325633 — 2009 DODGE JOURNEY

ON MONDAY, MARCH 8, 2010, MY WIFE, TWO YEAR OLD DAUGHTER AND I SUFFERED A THIRD EPISODE OF THE FOLLOWING DANGEROUS MALFUNCTIONS: STEERING, TRANSMISSION AND DRIVETRAIN ISSUES THAT, WITHOUT NOTICE, RESULT IN AN UNBEARABLE SCREECHING AND GRINDING NOISE EMANATING FROM UNDERNEATH THE VEHICLE AT SPEEDS BETWEEN 15 AND 30 MPH, A PAUSE AND HESITATION IN ACCELERATION BETWEEN SPEEDS OF 15 AND 30 M.P.H. THAT CAUSES THE CAR TO JUMP FORWARD, THE IMMEDIATE LOSS OF ACCURATE STEERING AND A BURNING SMELL THROUGHOUT THE CAR INTERIOR WE SUFFERED THE MOST RECENT EPISODE, WITHOUT NOTICE, WHILE DRIVING THROUGH RUSH HOUR TRAFFIC AT 7:45 A.M. WE WAITED TWO HOURS FOR A TOW TRUCK TO ARRIVE. FORTUNATELY, MY WIFE AND DAUGHTER WERE ONLY SHAKEN, BUT NOT INJURED. IN THE LAST THREE MONTHS, WE HAVE HAD AN UNSAFE REAR TIRE REPLACED, SUNROOF PARTS REPLACED FOR CONSTANT LEAKING, A NEW ELECTRONIC MODULE INSTALLED TO PREVENT THE EPISODES OF THE ENTIRE ELECTRONIC SYSTEM MALFUNCTIONING CAUSING THE LOSS OF CAR FUNCTION AND DOOR LOCKS AND MULTIPLE POWER STEERING PARTS REPLACED. *TR