2009 DODGE JOURNEY Structure Problems

10 NHTSA complaints on file

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Structure Issues in the 2009 DODGE JOURNEY

10 structure complaints have been filed with NHTSA for the 2009 DODGE JOURNEY. Of these, 0 involved a crash, 0 involved a fire, and 3 resulted in injury.

10
Complaints
0
Crashes
0
Fires
3
Injuries
0
Deaths

All Structure Complaints

#10548355 |
DROVE APPROXIMATELY 2 MINUTES FROM HOME TO CHILDREN'S SCHOOL. CAR WAS RUNNING FOR ABOUT 10 MINUTES WHILE I WAS PARKED. SHUT VEHICLE OFF, GOT OUT OF CAR AND THERE WAS A HISSING SOUND AND SMALL AMOUNTS OF SMOKE COMING FROM THE HOOD. I IMMEDIATELY CALLED DEALERSHIP WHERE I PURCHASED CAR (CURRENTLY GET OIL CHANGES DONE THERE) TO EXPLAIN THE SITUATION AND ASK IF I COULD BRING IT IN. THEY WERE APPROX. 1-2 MILES FROM WHERE I WAS. WHEN I GOT THERE, THE SHOP MANAGER CAME OUT AND OPENED THE HOOD....THE ANTIFREEZE RESERVE TANK APPEARED TO HAVE EXPLODED. THE SHOP MANAGER CALLED A DEALERSHIP TO GET A REPLACEMENT TANK AND WAS TOLD THAT THERE ARE 50 ON BACKORDER WHICH LEADS US TO BELIEVE THERE ARE OTHERS HAVING A SIMILAR PROBLEM. HE IS WAITING FOR THE PART TO COME IN FROM CT TODAY AND ONCE THAT'S REPLACED WILL HAVE TO RUN TESTS...
#10404222 |
TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE THE VEHICLE WAS PARKED THE CONTACT NOTICED THE FLOOR BETWEEN THE FRONT DRIVERS SIDE SEAT AND THE REAR DRIVERS SIDE SEAT WERE WET. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THERE WAS A COMPARTMENT ON THE FLOOR IN BACK OF THE FRONT DRIVERS SIDE SEAT WHICH WAS FILLED WITH APPROXIMATELY 5 INCHES OF WATER. THE CONTACT EMPTIED OUT THE WATER AND STATED THE COMPARTMENT CONTINUED TO FILL WITH WATER. THE CONTACT STATED SHE WAS CONCERNED OF RUST AND THAT SHE COULD NOT TELL WHERE THE WATER WAS COMING FROM. THE DEALER STATED THERE MIGHT BE A SEAL LEAK AND ADVISED THAT THE VEHICLE BE TAKEN INTO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 57,400. UPDATED 07/20/11*LJ UPDATED 12/05/11
#10403623 |
AFTER RAINING THE PASSENGER SIDE REAR DOOR FILLS WITH WATER. WHEN I CLOSE THE DOOR I HEAR THE WATER SWISH AROUND INSIDE AND THEN I SEE IT DRAIN OUT OF THE BOTTOM OF THE DOOR. THIS IS THE 4TH TIME THAT I HAVE SEEN THIS HAPPEN IN AS MANY WEEKS. MY WIFE HAS ALSO NOTICED THE EXACT SAME THING BEFORE I DID. THE DOOR FILLS WITH WATER PRETTY MUCH EVERY TIME IT RAINS. IT SEEMS LIKE IT IS AT LEAST FILLING UP WITH SEVERAL CUPS OF WATER. I AM CONCERNED WITH MOLD GETTING INTO THE CAR AND ALSO THE PROBABILITY OF AN ELECTRICAL SHORT. THIS HAPPENS EVERY SINGLE TIME IT RAINS. IN ADDITION TO THE DOOR FILLING WITH WATER THE LOW TIRE PRESSURE LIGHT KEEPS COMING ON AND THE REAR LEFT TIRE WILL SLOWLY DEFLATE. I HAVE ALREADY HAD THE TIRE REPLACED ONCE AND THE SAME THING HAPPENED AGAIN IN...
#10395406 |
04/10/11 NHTSA HEADQUARTERS 1200 NEW JERSEY AVENUE, SE WEST BUILDING WASHINGTON, DC 20590 TO WHOM IT MAY CONCERN. I AM WRITING YOU IN REFERENCE OF THE PURCHASED OF MY BRAND NEW VEHICLE, A 2009-DODGE JOURNEY SE ON JUNE 08, 2008. THIS CAR BEGINNING TO HAVE PROBLEMS AFTER IT 6,000 MILES HAVING A NUMEROUS REPAIRS SINCE THEM. I SUBMITTED THE CAR TO THE LEMON LAW BEFORE THE WARRANTY TIME EXPIRED. CHRYSLER GROUP DENIED IT ARGUING THAT MY CAR IS RUNNING UNDER THE COMPANY EXPECTATION. CURRENTLY THE CAR STILL HAS SUSPENSION PROBLEM AND NOISES(SUCH AS BRAKE NOISES, TURN WHEEL NOISES AND OTHER). THE CAR BOUNCING AFTER 50 MP MILES AND EVERY TIME THAT BUMPS ON THE STREET OR ON THE HIGHWAY THE VEHICLE MAKES STRONGLY BOUNCES. THE COMPANY STATES THE BOUNCING AND THE NOISES ARE PART OF THE CARS MANUFACTURED. IN ADDITION TO ALL THE REPORTED REPAIRS, THE SEATS GET EASILY STAIN...
#10386308 |
I PURCHASED A 2009 DODGE JOURNEY IN AUGUST OF 2008. I HAVE HAD REPEATED PROBLEMS WITH ROTOR AND BRAKE WEAR. THE ROTORS HAVE BEEN REPLACED TWICE AND ALL 4 BRAKES HAVE BEEN REPLACED TWICE WITH THE FRONT BEING REPLACED 3 TIMES. THE FIRST OF WHICH OCCURRED JUST PAST 12,000 MILES. THIS IS WHEN BRAKE AND ROTOR WEAR WARRANTY ENDS. I HAVE ALSO HAD SIGNIFICANT PROBLEMS WITH THE WIRING SENSOR MODULE, RESULTING IN STABILITY CONTROL AND ANTI-LOCK BRAKE LIGHT TO COME ONE. I ALSO HAVE POWER PORTS IN THE VEHICLE THAT DO NOT WORK AS WELL AS A LIFT GATE THAT DOES NOT LOCK. I CURRENTLY HAVE 48,000 MILES ON THE VEHICLE AND NOW HAVE ISSUES WITH LEAKING. I AM UNSURE HOW WATER IS ENTERING THE VEHICLE, POSSIBLY THRU THE AIR CONDITIONING DRAINAGE SYSTEM. THE ENTIRE DRIVERS SIDE FLOOR BOARDS ARE WET AS WELL AS THE BUILT IN COOLER BEHIND THE...
#10373584 |
AT 2000 MILES ON MY 2009 DODGE JOURNEY I STARTED HAVING PROBLEMS WITH MY FRONT PASSENGER WINDOW STICKING, AND BRAKES SQUEAKING. ALSO CAR NOT SHIFTING WHEN TAKING OFF AND WHEN YOU SLOW DOWN AND TRY TO SPEED BACK UP. I TOOK IT IN. THEY TOLD ME MAYBE SAP IN WINDOW AND BRAKES FINE. THREE DAYS LATER WINDOW ACTING UP AGAIN. TOOK IT IN. SAME REASON. CLEANED AND GREASED. THIS IS THE EIGHT TIME I'VE TAKEN IT IN. THEY HAVE REPLACED MOTORS, SWITCHES, TRACKS, SEALS AND NOW WONT ROLL UP OR DOWN . THE BRAKES HAVE BEEN AN ISSUE SINCE THE START. AT 21000 MILES THE DEALER TELLS ME I NEED NEW PAD AND ROTORS. TAKE IT TO BRAKE SHOP AND THEY TELL ME ALL I NEED IS PAD. BRAKES WORKING FINE RIGHT NOW BUT STILL SQUEAK EVERY NOW AND THEN. THEY HAVE REPLACED ELECTRICAL HARNESSES THAT MAY CATCH ON FIRE....
#10357115 |
SAFETY ISSUE: SHARP EDGED ROUGH REAR METAL SEAT RUNNERS THAT CHILDREN HAVE BEEN CUT ON. ATTEMPTED SAFETY MODIFICATION WITH MANUFACTURER. FIRST 2 ATTEMPTS SAID HAD NO RESOLUTION. CHRYSLER WAS CONTACTED. OUR 3RD ATTEMPT TO RESOLVE DUCT TAPE PLACED ON BY SERVICE DEALER. FINAL RESPONSE SAID NOTHING ELSE COULD DO AS IT WAS NORMAL AND JUST THE WAY THE VEHICLE IS DESIGNED (PER MANUFACTURER'S INSPECTOR.) MANUFACTURER REFUSES TO ACKNOWLEDGE THE SAFETY ISSUE. *TR
#10348550 |
TL*THE CONTACT OWNS A 2009 DODGE JOURNEY . THE CONTACT STATED THAT THE LEFT AND RIGHT PILLAR NEAR THE VENT WAS TO WIDE WHICH MADE IT DIFFICULT TO SEE. THE CONTACT STATED THAT THE IRREGULARITIES IN THE PILLAR PREVENTED THE CONSUMER FROM SEEING A PEDESTRIAN THREE DIFFERENT TIMES ALMOST CAUSING AN ACCIDENT. THE DEALER WAS CONTACTED AND STATED THAT SHE NEEDED TO CONTACT THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGES WERE 16,000. UPDATED 10/26/10. *LJ UPDATED 10/26/10*JB
#10326658 |
I PURCHASED A 2009 DODGE JOURNEY, USED BUT ONLY 40000 MILES. IN 8 WEEKS OF OWNING IT HAS BEEN IN THE SHOP 5 TIMES, 3 TIMES FOR THE SAME REASON A TICKING IN THE ENGINE. THE MOST RECENT WAS CORROSION OF THE CRANK SHAFT SENSOR. REALLY CORROSION IN A 2009 VEHICLE. THERE IS ALSO A GRINDING SOUND WHEN I TURN THE WHEEL YET NOONE CAN SEEM TO FIND THE PROBLEM OF THAT. I HAVE ALREADY REPLACED THE STRUTS AND MOUNTS (THANK GOD UNDER WARRANTY) THAT WAS A WEEK AFTER I HAD THE CAR. I HAVE A 15 MONTH OLD AND IT SCARES ME THAT SOMETHING SERIOUS COULD HAPPEN WHEN SHE IS RIDING WITH ME. I MAKE JUST ENOUGH MONEY TO PAY MY BILLS AND I AM SCARED THAT SOMETHING, NOW THAT MY CAR IS NOT UNDER A WARRANTY, WILL HAPPEN AND I WILL BE WITHOUT A CAR. I AM VERY...
#10264051 |
I PURCHASED A 2009 DODGE JOURNEY ON FEBRUARY 28, 2009. I WAS VERY PLEASED WITH MY JOURNEY UNTIL WEDNESDAY, APRIL 1, 2009, WHEN I OPENED THE REAR HATCH TO FIND MY CAR HAD BEEN LEAKING WATER. I PROMPTLY TOOK MY CAR BACK TO THE DEALER WHERE THEY SUPPOSEDLY FIXED THE PROBLEM ONLY TO FIND THE PROBLEM WAS MADE WORSE ON THE NEXT DAY I HAD WATER STAINING IN COMPARTMENTS AT THE BOTTOM OF MY CAR. AS OF TODAY, APRIL 3, 2009 THEY HAVE NO ANSWERS AND MY CAR IS STILL NOT FIXED. I ASKED A FRIEND WHO PURCHASED THE SAME MODEL AND SHE SAID SHE HAD NOT NOTICED ANYTHING BUT HADN'T REALLY LOOKED SO WE LOOKED TOGETHER AND SHE HAS THE SAME PROBLEM. *TR

Other 2009 DODGE JOURNEY Problem Areas

Electrical System 742 complaints Air Bags 265 complaints Service Brakes Hydraulic 187 complaints Engine 149 complaints Service Brakes 106 complaints Power Train 87 complaints Unknown Or Other 84 complaints Steering 71 complaints Tires 33 complaints Vehicle Speed Control 33 complaints Wheels 30 complaints Electronic Stability Control Esc 23 complaints Engine And Engine Cooling 19 complaints Visibilitywiper 19 complaints Tirespressure Monitoring And Regulating Systems 13 complaints Exterior Lighting 12 complaints Service Brakes Electric 12 complaints Electrical Systemignition 11 complaints Power Trainautomatic Transmission 11 complaints Suspension 11 complaints Fuelpropulsion System 9 complaints Latcheslockslinkages 9 complaints Seat Belts 9 complaints Service Brakes Hydraulicfoundation Componentsdiscrotor 9 complaints Equipment 8 complaints Structurebody 8 complaints Tiresvalve 8 complaints Service Brakes Hydraulicfoundation Componentsdiscpads 7 complaints Suspensionfront 7 complaints Visibility 7 complaints Electrical Systemwiring 6 complaints Seats 6 complaints Power Trainautomatic Transmissioncontrol Module Tcmpcmtecm 5 complaints Service Brakes Air 5 complaints Engine And Engine Coolingengine 4 complaints Visibilitypower Window Devices And Controls 4 complaints Air Bagssidewindow 3 complaints Electrical Systemignitionswitch 3 complaints Electrical Systemstarter Assembly 3 complaints Equipment Adaptivemobility 3 complaints Interior Lighting 3 complaints Parking Brake 3 complaints Structurebodydoor 3 complaints Traction Control System 3 complaints Air Bagsfrontal 2 complaints Electrical System12v24v48v Battery 2 complaints Suspensionrear 2 complaints Visibilitydefrosterdefoggerhvac System 2 complaints Air Bagsfrontaldriver Clockspringspiral Cassette 1 complaint Electrical Systemhorn 1 complaint Electrical Systemignitionmodule 1 complaint Electrical Systemsoftware 1 complaint Engine And Engine Coolingexhaust System 1 complaint Equipmentapplianceair Conditioner 1 complaint Equipmentelectricalradiotape Deckcd Etc 1 complaint Equipmentrecreational Vehicletrailer 1 complaint Forward Collision Avoidance Adaptive Cruise Control 1 complaint Fuel System Gasoline 1 complaint Fuel System Gasolinestoragetank Assembly 1 complaint Power Trainautomatic Transmissionlever And Linkagecolumn Shift 1 complaint Power Traindrivelinedriveshaft 1 complaint Power Traintransfer Case 4 Wheel Drive 1 complaint Steeringhydraulic Power Assisthose Piping And Connections 1 complaint Suspensionfrontstabilizer Bar 1 complaint Vehicle Speed Controlcruise Control 1 complaint Visibilitydefrosterdefoggerhvac Systemheater Core 1 complaint Wheelsrim 1 complaint
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