NHTSA Complaint #10357115 — 2009 DODGE JOURNEY

STRUCTURE issue reported to NHTSA

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3 Injuries

Complaint Details

ODI Number	10357115
Vehicle	2009 DODGE JOURNEY
Component	STRUCTURE
Date of Incident	January 30, 2009
Date Filed	September 23, 2010
Mileage	N/A miles
Crash	No
Fire	No
Injuries	3
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

SAFETY ISSUE: SHARP EDGED ROUGH REAR METAL SEAT RUNNERS THAT CHILDREN HAVE BEEN CUT ON. ATTEMPTED SAFETY MODIFICATION WITH MANUFACTURER. FIRST 2 ATTEMPTS SAID HAD NO RESOLUTION. CHRYSLER WAS CONTACTED. OUR 3RD ATTEMPT TO RESOLVE DUCT TAPE PLACED ON BY SERVICE DEALER. FINAL RESPONSE SAID NOTHING ELSE COULD DO AS IT WAS NORMAL AND JUST THE WAY THE VEHICLE IS DESIGNED (PER MANUFACTURER'S INSPECTOR.) MANUFACTURER REFUSES TO ACKNOWLEDGE THE SAFETY ISSUE. *TR

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