NHTSA Complaint #10458601 — 2009 DODGE JOURNEY

SINCE I BROUGHT MY JOURNEY I HAD TO GET MY BRAKES REPLACED SEVERAL TIME & ROTORS REPLACE, TRANSMISSION SEALANT LEAK AND RECENTLY WHEN I WAS DRIVING TO WORK MY TIRE PRESSURE LIGHT CAME ON AND WITHIN MINUTES MY TIRE WAS ALMOST FLAT. I WAS ABLE TO JUST MAKE IT TO A GAS STATION AND WENT TO FILL UP MY TIRE AND MY VALVE STEM WENT ALL THE WAY IN AND MY TIRE WENT TOTALLY FLAT AND LOST ALL PRESSURE. MY CAR HAD TO BE TOWED AND ENDED UP SPENDING $300 TO GET MY FRONT PASSENGER AND REAR PASSENGER SIDE VALVE STEMS REPLACED. THE SERVICE GUY AGREED THAT IT WAS UNSAFE AND I COULD OF EASILY SPUN OUT IF I LOST ALL TIRE PRESSURE RIGHT AWAY. I HAVE 2 KIDS AND I FEEL UNSAFE TO DRIVE WITH MY CHILDREN IN THE CAR. ON TOP OF THESE ISSUES MY STEERING WHEEL CONTINUE TO SHAKE BUT I HAD IT IN TO THE SERVICE DEPARTMENT A NUMBER OF TIMES AND THEY SAID EVERYTHING IS OK. ONE OF THE INSTANCES THEY SAID THE SHAKING WAS BECAUSE OF MY ROUTERS AND RESURFACED THEM TWICE. PLEASE HELP ME. I DON'T KNOW OF MY OPTIONS BUT I AM CONCERNED FOR ME AND MY FAMILY'S SAFETY WITH THIS CAR. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)