NHTSA Complaint #11361992 — 2009 DODGE JOURNEY

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG, CHECK ENGINE, AND THE EPS TRACTION WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT INITIALLY TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO REPLACED THE BRAKE MODULE CONTROL SENSOR HOWEVER, THE FAILURE PERSISTED. THE MECHANIC REFERRED THE CONTACT TO AN AUTHORIZED DEALER FOR ASSISTANCE. THE CONTACT THEN TOOK THE VEHICLE TO LITHIA CHRYSLER DODGE JEEP RAM FIAT OF SANTA FE (7401 CERRILLOS RD, SANTA FE, NM 87507) WHERE THE DIAGNOSIS CONFIRMED THAT THE BRAKE MODULE CONTROL SENSOR WAS DEFECTIVE. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE CONTACT BROUGHT THE VEHICLE BACK TO THE DEALER FOR A SECOND DIAGNOSTIC TEST TO BE PERFORMED. THE RESULTS WERE STILL PENDING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.