NHTSA Complaint #10381385 — 2009 DODGE JOURNEY
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 10381385 |
| Vehicle | 2009 DODGE JOURNEY |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 43,201 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | VA |
Consumer Description
PURCHASE A DODGE JOURNEY 2009. I INFORM THE DEALER THAT THE WINDOWS WERE NOT COMING DOWN AS THEY SHOULD. DIDN'T GET FIXED. THE KEYLESS REMOTE WAS SUPPOSE TO BE WITH THE CAR IT WASN'T, THEY INSTALLED A AFTER MARKET KEYLESS REMOTE, DON'T WORK CORRECT. THE BRAKES WERE SQUEAKING AND COULD HEAR AIR WITHIN THE CAR WHEN APPLYING BRAKES. I WAS TOLD THAT THERE'S NOTHING WRONG AND IT WAS NORMAL. IT HAS BEEN 4 TO 5 MONTHS LATER NOW ITS NOT STARTING . CONTACT CHRSYLER LLC , TOLD ME I HAD TO HAVE IT TOWED TO A DEALER , GET DIAGNOSE , GET IT FIXED AND I HAVE TO PAY FOR IT ALL AND THEY WILL REIMBURSE HALF FOR THE PART , LABOR IS ALL ON ME. THE VEHICLE HAS DONE THIS NO START PROBLEM 3 TIMES IN 2 AND HALF DAYS. ALSO NOTICE THAT THE STEERING COLUMN GETS HOT FOR SOME UNFORESEEN REASON . INFORM THE DEALER I PURCHASE MY JOURNEY FROM , I WAS TOLD THAT IS NORMAL. STILL HAVE THE JOURNEY CAN'T TRADE IN BACK BECAUSE I HAVE NO MONEY , SO I AM STUCK WITH IT . HAVING IT TOWED TO DEALER TO GET PROBLEM LOOKED AT AND ALL EXPENSE IS ON ME. WHAT DO I DO . I THINK CHRSYLER WILL NOT REPAY ME. I HAVE TO BORROW MONEY TO GET THIS DONE BECAUSE THIS IS MY ONLY TRANSPORTATION. I AM SCARED THAT I MIGHT HAVE A ELECTRICAL FIRE WHILE DRIVING AND WILL NOT NOTICE IT UNTIL IT TOO LATE. WHAT DO I DO. PLEASE HELP IN RICHMOND VA. *TR
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