2017 CHRYSLER PACIFICA Electrical System Problems

ENGINE SHUT OFF WHILE DRIVING AT APPROX. 25MPH ON A SNOW COVERED STREET IN THE DARK. LOST ALL POWER AND ELECTRICAL SYSTEMS AND WAS STRANDED IN MIDDLE OF STREET WITH TRAFFIC ALL AROUND. ENGINE RESTARTED AFTER A NUMBER OF ATTEMPTS. VEHICLE HAD PREVIOUSLY BEEN UPDATED WITH RECALL TO ADDRESS THIS ISSUE IN JANUARY OF 2017 (U01/NHTSA 18V-049). CONTACTED CHRYSLER AND WAS TOLD THEY ARE AWARE OF THE ISSUE AND EXPECT ANOTHER SOFTWARE RECALL TO BE READY IN APRIL. THEY REQUESTED THE VEHICLE BE TAKEN OUT OF SERVICE AND PROVIDED AN RENTAL CAR UNTIL UPDATE WILL BE MADE AVAILABLE.

TRANSMISSION SHIFTS VERY HARD COMING OUT OF FIRST. SOMETIMES WHEN THE TRANSMISSION SHIFTS HARD IT THROWS A EMERGENCY BRAKE, WHICH CAUSES THE VEHICLE TO STOP. NO MATTER AT A 20 MPH OR 50MPH. NOT A SAFE VEHICLE FOR A FAMILY. SLIDING DOORS WILL LOCK UP AT TIMES AND WILL NOT OPEN OR SHUT. ALSO, THE NAVIGATION SCREEN RATHER IT'S THE RADIO, NAV, AIR SHUTS COMPLETELY DOWN/FREEZES UP ALONG WITH THE TVS AT TIMES.

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE DRIVING 70 MPH, A WARNING MESSAGE APPEARED INDICATING TO STOP THE VEHICLE AND PULL OVER. ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN TO BOB HOWARD CHRYSLER JEEP DODGE RAM (13250 BROADWAY EXT, OKLAHOMA CITY, OK 73114) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND FILED CASE NUMBER: 33499447. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 9,342.

I WAS DRIVING STRAIGHT ON A 25 MPH ON A CITY STREET. WITHIN SEVERAL SECONDS, MY RADIO, DASH LIGHTS AND ENGINE SHUT DOWN AND THE CAR CAME TO A COMPLETE STOP. I COULD NOT TURN MY HAZARD LIGHTS ON. AFTER SEVERAL ATTEMPTS I WAS ABLE TO RESTART THE CAR AND DRIVE IT NORMALLY.

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE SUDDENLY ACCELERATED AND DECELERATE BEFORE GOING INTO LIMP MODE. WHILE IN LIMP MODE, THE VEHICLE WOULD NOT ACCELERATE PAST 25 MPH. THE VEHICLE WAS TOWED TO MIDWAY DODGE (4747 SOUTH PULASKI RD, CHICAGO, IL 60632) WHERE IT WAS DIAGNOSED THAT THE VALVE BODY AND TRANSMISSION HARNESS WERE FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V049000 (ENGINE, ELECTRICAL SYSTEM). THE VEHICLE WAS NOT YET REPAIRED. THE FAILURE MILEAGE WAS 35,000.

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V049000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (ALFA ROMEO OF HUNTSVILLE, 6523 UNIVERSITY DR NW STE A, HUNTSVILLE, AL 35806) AND WAS REFERRED TO THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND REFERRED THE CONTACT TO THE STATE'S ATTORNEY GENERAL'S OFFICE. NO FURTHER ASSISTANCE WAS PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE SPUTTERED AND STALLED EVERY TIME IT WAS DRIVEN. THE DEALER (WALNUT CREEK CHRYSLER JEEP DODGE RAM, 2404 N MAIN ST, WALNUT CREEK, CA) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE CONTACT SEARCHED THE VIN AND LOCATED NHTSA CAMPAIGN NUMBER: 18V049000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM). THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT PARTS WERE UNAVAILABLE FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS 9,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I WAS DRIVING IN MY RESIDENTIAL NEIGHBORHOOD, I HAD SLOWED DOWN AT A CORNER TO LET A CHILD ON A BIKE PASS ME BY. WHEN THE CHILD PASSED ME, I PUT MY FOOT ON THE GAS AND THE CAR MOVED AND THEN STOPPED - EVERYTHING SHUT OFF, THE LIGHTS, THE ENGINE, EVERYTHING. I AM NOT SURE WHAT HAPPENED NEXT- PEOPLE BEHIND ME WERE HONKING LIKE CRAZY AND I IT TOOK ME A FEW SECONDS TO FIGURE OUT WHAT TO DO NEXT. I PUT THE CAR IN PARK AND PUSHED THE START/STOP BUTTON AND CAR STARTED AGAIN. THERE WAS AN ERROR MESSAGE ON THE DASHBOARD (THE A WITH AN ARROW AND EXCLAMATION POINT), I DROVE STRAIGHT TO THE DEALERSHIP AND LEFT THE CAR WITH THEM. THE CONSUMER STATED THE UCONNECT STOPPED WORKING AS WELL AS THE AIRBAG. *JS *JS

CHRYSLER PACIFICA, 2017 DRIVERS SIDE SLIDING DOOR OPEN'S ON IT'S OWN,...IT HAS HAPPENED WHEN I WAS IN THE CAR AND IT HAS HAPPENED WHEN I WAS OUT OF THE CAR....CAME OUT OF A STEAK HOUSE FROM EATING THE DRIVERS SIDE SLIDING DOOR WAS OPEN...ALSO,.IT WON'T CLOSE ALL THE WAY WHEN THE BUTTON IS PUSHED...IT GOES ALMOST SHUT THEN..OPENS BACK UP..IT ALSO WILL SHUT ON IT'S OWN WHILE YOU ARE GETTING ITEMS OUT AND IT WILL NOT OPEN AS IT SHOULD WHEN IT DETECTS SOMETHING IN THE WAY, IT CONTINUES TO CLOSE AND YOU CAN'T PUSH IT BACK OPEN...YOU HAVE TO GET OUT OR THE WAY....IF A CHILD WAS IN THE DOORWAY IT WOULD DEFINITELY GET HURT...THE RADIO STOPS WORKING WHILE GOING DOWN THE ROAD LISTENING TO IT RADIO/USB EITHER ONE...YOU HAVE TO PULL OFF THE ROAD, TURN THE CAR OFF AND START THE CAR BACK UP TO GET THE RADIO...

VEHICLE STALLED ON FREEWAY, GRADUAL LOST OF POWER AND CAME TO A STOP. TRIED TO INCH VEHICLE TO THE SIDE SHOULDER TO AVOID TRAFFIC. CALLED ASSIST AND WAS ABLE TO RE-START VAN AFTER A FEW TIMES TRYING THE PUSH START BUTTON. DROVE STRAIGHT TO DEALER BUT THEY GAVE NO EXPLANATION. BOUGHT VEHICLE LESS THAN 30 DAYS BEFORE INCIDENT OCCURRED.

STOPED AT A TRAFFIC LIGHT, THE ENGINE AUTO SHUT OFF LIKE NORMAL AT A LIGHT, BUT WHEN GREEN LIGHT CAME AND GAS PEDAL WAS PRESSED, AN ALERT POPPED UP ON DASH SAYING PARKING WAS ENGAGED. PUT INTO PARK AND TRIED TO RELEASE PARKING BRAKE PARKING BRAKE ACTUALLY ENGAGED. COULD NOT DISENGAGE AFTERWARDS, FOOT BRAKE WAS HELD WHILE ATTEMPTING TO DISENGAGE PARKING BRAKE. TRIED TURNING VEHICLE OFF AND ON WITH NO RESULT 1ST TIME. WHILE ENGINE ON, TRIED TO RESET PARKING BRAKE AGAIN, HOLDING FOOT BRAKE, NO JOY. DRIVE SELECTOR WOULD NOT SWITCH TO NEUTRAL IN ORDER TO MOVE VEHICLE OFF ROAD. TURNED VEHICLE OFF AND ON AGAIN, THEN WAS ABLE TO RESET PARKING BRAKE TO OFF AND FINALLY PUT VEHICLE IN DRIVE.

A MONTH AFTER PURCHASING THE CAR I STARTED THE IT & BATTERY LIGHT CAME ON. WHILE DRIVING A MESSAGE CAME UP STATING AUTO START/STOP NEEDED TO BE SERVICED. ANOTHER MESSAGE POPPED UP. WHEN TRYING TO SEE WHAT IT SAID, ALL DISPLAYS STARTED SHUTTING DOWN. HEAT WAS GOING UP & DOWN. TRIED TO TURN IT OFF BUT IT WOULDN'T TURN OFF. I WAS ON A BUSY CITY STREET & GOT OFF AT AN EXIT RAMP & POWER STEERING HAD GONE OUT. I MADE IT TO MY DRIVEWAY & AS SOON AS I SHIFTED TO PARK IT DIED. TRIED RESTARTING THE CAR & IT WOULDN'T START. CALLED THE DEALERSHIP. THEY GAVE ME THE ROADSIDE ASSISTANCE # TO HAVE THE CAR TOWED TO THEM. THE WOMAN NOTED MY INFORMATION SO THAT THEY WOULD KNOW WHAT THE CAR WAS THERE FOR. ROADSIDE ASSISTANCE WAS BUSY. I WAS ON HOLD ABOUT 15 MIN. WHILE ON...

VEHICLE ENGINE AND ELECTRICAL SYSTEM SHUT DOWN WHILE DRIVING 35 MPH IN TRAFFIC. TOTAL LOOKS OF POWER STEERING ALSO OCCURRED. OUR FAMILY WITH SMALL CHILDREN ALSO WERE IN THE CAR. THIS COULD HAVE BEEN MUCH WORSE IF IT OCCURRED AT HIGHWAY SPEEDS ON A BUSIER ROAD. ONCE STOPPED THE DASH ALERTED US TO SHIFT TO PARK TO RESTART VEHICLE. WE DID BUT CAR WOULD NOT START. NO ATTEMPT TO TURN OVER AT ALL. PUT FLASHERS ON AND PARTS OF DASH, UCONNECT SCREEN AND INTERIOR LIGHTS FLASHED ALSO. CAR HAS 10,000 MILES ONLY AND HAS BEEN RELATIVELY TROUBLE FREE TO THIS POINT. I SEE MANY LIKE COMPLAINTS ON THIS WEBSITE AND IN ONLINE FORUMS. TO DATE IT SEEMS READING FEEDBACK FROM OTHERS AFFECTED, EVEN AFTER MULTIPLE OCCURRENCES AND TRIPS TO THE DEALERSHIP, CHRYSLER HAS NOT IDENTIFIED A ROOT CAUSE OR BEEN ABLE TO PERMANENTLY RESOLVE THE ISSUE. THIS IS A HUGE...

TWICE IN THE LAST WEEK MY PACIFICA HAS STALLED AT A LIGHT. I WAITED AT A RED LIGHT AND WHEN THE LIGHT TURNED GREEN, I PRESSED THE ACCELERATOR. THE ENGINE IS ON RUN BUT DASH SAYS SHIFT TO PARK AFTER I PRESS THE ACCELERATOR. I SHIFT TO PARK THEN SHIFT TO DRIVE AND THE CAR WON'T MOVE. I HAVE TO TURN THE CAR OFF AND THEN SHIFT TO DRIVE AND IT WILL THEN GO.

INTERMITTENT UCONNECT FUNCTIONALITY. SCREEN WOULD GO DARK, NAVIGATION NON RESPONSIVE, RANDOM ACCESSORY CONTROLS NON RESPONSIVE, THE CHRYSLER HELP BUTTON & 911 BUTTON WAS NON RESPONSIVE. INCREASED RPM AT IDEAL, PARKED OR AT BREAK. BREAK FADE & RANDOM LURCHING AT TRAFFIC STOPS. AFTER ABOUT 2 WEEKS COMPLETE BREAK FAILURE & ALL OTHER ELECTRICAL COMPONENTS OBSERVED FAILED. A PHONE CALL TO CHRYSLER ON PERSONNEL PHONE RESULTED IN CHRYSLER SENDING A FLATBED WRECKER FOR TRANSPORT TO DEALER SERVICE CENTER IN LEBANON, OHIO. FORTUNATELY IT ALL HAPPENED 2 DAYS BEFORE A TRIP OVER THE SMOKEY MOUNTAINS, INSTEAD OF WHILE ACTUALLY CROSSING THE MOUNTAINS. AFTER REPAIRS AT LEBANON, OHIO CHRYSLER. A VAGUE DESCRIPTION FROM SERVICE CENTER THAT IT WAS AN ELECTRICAL SYSTEM FAILURE & THEY REPLACED BATTERY. ALL EVENTS LISTED ABOVE DURING THE 2 WEEKS OCCURRED DURING NORMAL DRIVING IN TOWN & ON HIGHWAY.

WHILE DRIVING 60MPH ON I-55 ON DEC 26, 2017 WITH MY SICK NEWBORN BABY IN THE VAN MY 4 MONTH OLD 2017 PACIFICA STALLED ON ME IN THE CENTER LANE OF THE HIGHWAY. I WAS NOT ABLE TO PRESS THE BRAKES NOR STEER THE CAR. I SOMEHOW MANAGED TO MOVE OVER TO THE SHOULDER BY JERKING AT THE WHEEL I BARELY MADE IT ON TO THE SHOULDER AND THE VAN SHUT OFF COMPLETELY AND LOST ALL POWER. I CALLED ROADSIDE ASSISTANCE ONLY TO SIT ON HOLD FOR OVER 20 MINS. I THEN CALLED THE DEALERSHIP BACK AND THEY SENT A PRIVATE TOW TRUCK OUT TO ME. OVERALL I SAT FOR 1.5 HOURS BEFORE HELP ARRIVED. I WAS EXTREMELY COLD AND AFRAID FOR OUR SAFETY AS SEMI TRUCKS AND CARS SWERVED AROUND ME. THE VAN WAS TAKEN TO THE DEALERSHIP AND THEY ARE REPORTING THAT THE ALTERNATOR WENT OUT IN ADDITION...

VEHICLE PURCHASED IN DECEMBER 2016 FOR $44,000 FROM SAFFORD OF FREDERICKSBURG. ON OCTOBER 14, 2017, I WAS DRIVING WITH MY WIFE, THREE CHILDREN AND MOTHER-IN-LAW AND EXPERIENCED A LOUD MALFUNCTION THAT RENDERED THE CAR INOPERABLE. LUCKILY WE WERE NOT ON THE HIGHWAY AT THE TIME AND THE VEHICLE WAS EVENTUALLY TOWED TO SAFFORD OF FREDERICKSBURG, VIRGINIA FOR REPAIRS. THE RIGHT FRONT AXEL HAD RUPTURED (TOTAL MILES ON THE CAR WERE 8,311 AT THAT TIME). THE SERVICE AGENT (JIM BOGAN) NOTED THAT THIS HAD BEEN FLAGGED ON OTHER OCCASIONS AS IDENTIFIED ISSUES AT OTHER SERVICE DEPARTMENT REQUIRING THE NEXT "GENERATION" OF AXEL ASSEMBLY PARTS FOR THE REPAIR. SHORTLY AFTER RECEIVING THE VEHICLE, WE RETURNED TO THE SAME DEALERSHIP TO ADDRESS A LOUD GIRDING NOISE ALSO ASSOCIATED WITH THE RIGHT FRONT AXEL. IN EARLY DECEMBER, 2017 WE HAD THE VEHICLE TOWED ONCE AGAIN TO SAFFORD OF FREDERICKSBURG WHERE THEY AGAIN HAD TO...

PACIFICA STALLING RECALL I AM WRITING THIS EMAIL TO INFORM YOU OF AN ISSUE WE HAVE HAD WITH OUR BRAND NEW 2017 CHRYSLER PACIFICA TOURING. LEAVING OUR IN-LAWS THE OTHER DAY, WHICH MIND YOU IS DIRECTLY ACROSS THE STREET, WE GOT TO THE END OF THE DRIVEWAY TO STOP AND LOOK BOTH WAYS ;) AND THE AUTO SHUT OFF ENGAGED. WHEN WE RELEASED THE BREAK THE CAR NEVER TURNED BACK ON AND BUT STALLED AND ROLLED INTO THE STREET, PARK BREAK ENGAGED AND LEFT US IN THE MIDDLE OF THE ROAD. WE TRIED PUSHING THE BUTTON TO TURN THE CAR BACK ON AND NOTHING... THE CAR WAS STILL ON BUT NOT RUNNING AND WOULDN'T START. AFTER DISCONNECTING THE BATTERY AND RECONNECTING WE WERE ABLE TO START THE CAR BUT NONE OF THE GEARS WORKED... NO GEAR WOULD ENGAGE WHEN TURNING THE KNOB, THE EMERGENCY PARK BRAKE WOULD NOT DIS-ENGAGE. WE...

AIR CONDITIONING BLOWS COLD THEN HOT AND STAYS HOT UNTIL IT IS TURNED OFF AND THEN BACK ON MULTIPLE TIMES IN 10-20 MILE RANGE. STALLED AT A RED LIGHT. TURNED OFF WHEN BACKING UP IN MY DRIVEWAY. PARKING BREAK LIGHT KEEPS POPPING ON WHEN TURNING KNOB FOR CHANGING GEARS.

I HAVE TWO OCCASIONS WHERE MY VEHICLE STALLED. 1. I WAS DRIVING AT 40 MPH ON THE HIGHWAY AND EVERYTHING WENT DEAD, I COASTED TO A STOP ON THE SIDE AND WAS ABLE TO PUT IT IN PARK AND RESTART. THE SECOND TIME I WAS STOPPED AT A LIGHT ON A SIDE STREET, AND STARTED TO GO FROM A STOP TO A LEFT TURN AND THE VEHICLE START TO GO AND SUDDENLY WENT DEAD. I PUT IT IN PARK AND RESTARTED. NO ENGINE LIGHTS, NOTHING TO TELL ME WHERE THE PROBLEM WAS. I AM TAKING IT IN FOR SERVICE.

WE PURCHASED A PACIFICA ON 12/21/2017. NOT EVEN AN HOUR AFTER LEAVING THE DEALERSHIP THE VEHICLE STALLED, LOSING ALL POWER, AND HAD TO BE RESTARTED TO REGAIN POWER AND DRIVING ABILITY AT A STOP LIGHT. WE WERE NOT HIT, BUT IT IS VERY DANGEROUS TO HAVE A VEHICLE THAT STALLS RANDOMLY.

CAR SHUT OFF DURING DRIVING AND TOLD ME TO SHIFT INTO PARK AND THEN RESTARTED AND TOOK OFF FAST FOR A FEW FEET

CAR, WITH NO WARNING, LOST ALL ACCELERATION WHILE DRIVING APPROXIMATELY 35 MPH AND FLASHED SEVERAL WARNING LIGHTS ON DASHBOARD INCLUDING ELECTRONIC STABILITY CONTROL, FORWARD COLLISION WARNING, SERVICE FORWARD COLLISION WARNING, AND ELECTRONIC PARK BRAKE FAILURE. IN ADDITION, THE SHIFTER KNOB LIGHT BLINKS AND SWITCHES TO 'P'. AT THAT POINT, I CAN ONLY DRIFT THE CAR TO A STOP. IN MY CASE I WAS ABLE TO TURN THE CAR OFF, THEN RESTART IT AND THE ISSUE DID NOT OCCUR AGAIN FOR ANOTHER 4 DAYS. AFTER 4 DAYS, THE EXACT SAME THING HAPPENED, THIS TIME WHILE I WAS STOPPED AT A RED LIGHT. TOOK THE CAR IN FOR SERVICE AND WAS TOLD THEY PERFORMED A SOFTWARE UPDATE ON THE TRANSMISSION AND THE CAR WAS FIXED. I GOT ABOUT 1 MILE FROM THE DEALER AND THE EXACT SAME THING HAPPENED WHILE DRIVING AT APPROXIMATELY 30 MILES PER HOUR. DROVE CAR BACK TO THE...

WHILE DRIVING WITH MY FAMILY, INCLUDING THREE SMALL CHILDREN, THE VEHICLE SHUT ITSELF OFF. NO ELECTRICAL, POWER STEERING, POWER BRAKES OR ENGINE. I WAS ABLE TO GET IT STARTED AGAIN AFTER COMING TO A STOP. AFTERWARDS THE SCREEN SAID THAT THE START/STOP SYSTEM WAS DISABLED.

MY WIFE STOPPED AT AN INTERSECTION AND THE CAR COMPLETELY SHUTOFF. A MESSAGE APPEARED STATING PLEASE PUT CAR IN PARK TO START VEHICLE. IT HAPPENED WITHIN TWO WEEKS OF PURCHASING THE VEHICLE, AROUND 300 MILES DRIVEN. WE ARE CONCERNED TO DRIVE IT AS WE HAVE THREE SMALL CHILDREN. I TOOK IT BACK TO THE DEALER AND THEY COULDN'T REPRODUCE IT AND REFUSED TO TAKE THE CAR BACK. I CONTACTED CHRYSLER AND THEY SAID THEY WOULD NEED TO REPRODUCE IT SO WAIT UNTIL IT HAPPENED AGAIN. THIS IS UNSATISFACTORY TO ME AS IT IS PUTTING MY FAMILY AT RISK. IT APPEARS THEY ARE WAITING FOR SOMEONE TO DIE TO DEAL WITH THE ISSUE. AND EVEN AT THAT DEAD MEN TELL NO TAILS, SO THEY PROBABLY WOULDN'T BE ABLE TO ATTRIBUTE THE ACCIDENT TO THIS STALLING ISSUE, AND NOTHING WILL BE ADDRESSED. THIS NEEDS TO BE RECALLED OR VEHICLES DISPLAYING THIS ISSUE...

WE PURCHASED THE VEHICLE AT A LOCAL DEALERSHIP IN JULY 2017. IN AUGUST, VEHICLE LOST POWER STEERING COMMUNICATION UNEXPECTEDLY. DEALERSHIP WAS ABLE TO RESTORE POWER STEERING, HOWEVER, THEY WERE NOT ENTIRELY SURE OF THE CAUSE. IN OCTOBER, THE VEHICLE LOST ELECTRICAL COMMUNICATION AND WAS STUCK ON A BUSY HIGHWAY OFF-RAMP AFTER STOPPING AT A STOP LIGHT. WE WERE UNABLE TO MOVE THE CAR FOR 30 MINUTES. DEALERSHIP UNABLE TO DETERMINE THE CAUSE AND ADVISED US THAT THE CAR COMPANY SAID THEY NEEDED TO GIVE US THE CAR BACK. THE CAR HAS BEEN IN THE SHOP FOR A TOTAL 22 OF DAYS AND NOTHING WAS FIXED THE SECOND TIME TO PREVENT THIS FROM HAPPENING AGAIN.

MY CAR ON OCCASION HAD BEEN FEELING LIKE IT WAS CUTTING OUT, I THOUGHT I GOT SOME BAD GAS SO I SWITCHED STATIONS AND NOTICED IT LESS. THEN ABOUT A MONTH LATER, IT JUST TURNED OFF IN ROUTE. I WAS AT A FOUR WAY STOP ACCELERATED TO GO AND IT STARTED OUT, I MADE IT INTO THE MIDDLE OF THE INTERSECTION AND THE CAR TURNED OFF. IT GAVE A NOTICE BY STEERING COLUMN THAT IT NEEDS TO BE IN PARK TO START ENGINE OR SOMETHING. IT DID IT WITH ABOUT 13,000 MILES ON IT. I WAS ABLE TO START THE VAN AFTER I PUT IT IN PARK WITH FOOT ON BRAKE AND CONTINUE ON. IT HAPPENED SO FAST I WAS NOT SURE WHAT WENT WRONG? NOW I READ THAT MANY HAVE HAD THIS HAPPEN AS WELL. I AM FEARFUL NOW IT WILL HAPPEN WHEN I AM GOING HIGHER SPEEDS, ETC....

WITH ONLY 7300 MILES ON THE ODOMETER, AS OF THIS WRITING 11-21-17, MY PACIFICA HAS FAILED TO START ON 4 SEPARATE OCCASSIONS. WITH EACH EVENT, ALL THE WARNING LIGHTS ON THE MAIN AND RADIO DASH LIT UP AND FLASHED ON AND OFF. ALSO, THE WIPER BLADES CAME ON AND STAYED ON, NOT BEING ABLE TO SHUT OFF WITH THE DESIGNATED SWITCH. AS WELL, NUMEROUS "WARNING WINDOWS" POPPED UP ON THE CENTER DASH INFO SCREEN...SERVICE ELECTRONIC STABILITY, PARK BRAKE UNAVAILABLE, BLIND SPOT ALERT UNAVAILABLE SERVICE REQUIRED, SERVICE TIRE PRESSURE SYSTEM, PARK SENSE UNAVAILABLE, SERVICE AIR BAG SYSTEM, WARNING BELLS CONSTANTLY CHIMING, ENTIRE DASH GOES COMPLETELY DARK AND RADIO TURNS OFF AND ON BY ITSELF. THE LAST ATTEMPT TO START, 11-20-17, AFTER NUMEROUS TIMES IN AN HOURS TIME, THE ENGINE DID START ONLY TO SHUT DOWN ALMOST IMMEDIATELY. THE VEHICLE HAS BEEN TOWED TO MY LOCAL CHRYSLER DEALERSHIP TWICE NOW AND IS...

DRIVING IN STOP-AND-GO TRAFFIC (CITY SIDE STREET) THE CAR COMPLETELY SHUT OFF WHEN COMING TO A STOP AT A RED LIGHT. NO ENGINE, NO ELECTRONICS, NOTHING. AT FIRST, I THOUGHT THE CAR WAS OUT OF GAS. HAD TO PUT THE CAR IN PARK AND RESTART THE ENGINE WHILE TRAFFIC CONTINUED AROUND ME. AT FIRST, I THOUGHT THIS WAS A ONE-OFF PROBLEM, BUT AFTER READING A NY TIMES ARTICLE, I BECAME CONCERNED. WE HAVE ALSO HAD ELECTRICAL PROBLEMS (REAR TRUNK DOOR WILL SOMETIMES NOT OPEN, TV'S DID NOT FUNCTION FOR SOME TIME).

MY WIFE AND I WERE RETURNING FROM A TRIP TO AN APPOINTMENT AROUND 2:30 IN THE AFTERNOON. WE JUST EXITED OFF INTERSTATE 395 AND WERE MERGING INTO TRAFFIC HEADING EAST ON DUKE STREET. THE LIGHT CHANGED TO YELLOW AND REQUIRED US TO STOP MORE AGGRESSIVELY THAN I TYPICALLY WOULD. WE WERE TRAVELING IN A STRAIGHT LINE AND HAD TO DECELERATE FROM 20 MPH TO COMPLETE STOP WITHIN A MATTER OF APPROXIMATELY 10 FEET. ONCE OUR VAN CAME TO A COMPLETE STOP THE CAR SHUT OFF. I DIDN'T NOTICE ANY MESSAGE ON THE SCREEN, BUT WHEN I RELEASED THE BRAKE PEDAL, THE VEHICLE STARTED AGAIN. AFTERWARDS, I THOUGHT BACK TO THE PREVIOUS STOP AND THOUGHT I NOTICED SOME HESITATION IN ACCELERATION, BUT DIDN'T REALIZE IT UNTIL AFTERWARDS. THE CAR WAS ONLY PURCHASED A MONTH AND A HALF AGO AND WAS PURCHASED NEW. UNFORTUNATELY I DO NOT HAVE ANY PHOTO EVIDENCE OF...

MY WIFE WAS DRIVING HOME FROM WORK AND SLOWING DOWN TO APPROACH A RED LIGHT. AS SHE WAS SLOWING, THE VEHICLE EXPERIENCED TOTAL SYSTEMS FAILURE. THE TOUCH SCREEN DISPLAY BECAME SCRAMBLED, STEERING WAS UNRESPONSIVE AND THE VEHICLE SLOWED TO A STOP. MY WIFE WAS UNABLE TO ACCELERATE, SHIFT GEARS OR TURN THE VEHICLE OFF. THREE POLICE OFFICERS PUSHED THE VAN INTO A NEARBY PARKING LOT. DURING THIS TIME NO ONE WAS ABLE TO TURN THE VEHICLE OFF OR SHIFT GEARS. FINALLY, THE CAR ESSENTIALLY REBOOTED ITSELF AND ALL SYSTEMS SEEMED TO RETURN TO NORMAL. THE CAR WAS TOWED TO THE DEALERSHIP ON 10-27-17, 12 DAYS AFTER PURCHASE WITH APPROXIMATELY 400 MILES. THE CAR HAS BEEN AT THE DEALERSHIP FOR 6 DAYS NOW AND NO PROBLEMS HAVE BEEN FOUND. THEY HAVE NOT BEEN ABLE TO RECREATE THE PROBLEM AND NO ERROR CODES WERE FOUND. THIS MEANS THE CAR HAS NOW BEEN...

MY WIFE WAS DRIVING THE CAR IN STOP AND GO TRAFFIC ON THE HIGHWAY WHEN IT STALLED OUT. SHE LOST ALL POWER STEERING AND POWER BRAKING. SHE HAD TO STOP THE CAR COMPLETELY AND PUT IT IN PARK BEFORE BEING ABLE TO RESTART. THE PROBLEM KEPT RECURRING AND SHE WAS ONLY ABLE TO GO A SHORT DISTANCE EACH TIME. LUCKILY SHE WAS ABLE TO NURSE THE CAR OFF THE HIGHWAY AND ONTO A SIDE STREET TO PARK IT. I WENT BACK TO THE CAR THE FOLLOWING WEEK AFTER IT WAS PARKED AND HAD THE SAME PROBLEM ONLY IT SEEMED EVEN WORSE. I WOULD START THE CAR, IT WOULD DRIVE ONLY A FEW FEET AND SHUT DOWN COMPLETELY. THIS HAPPENED REPEATEDLY (MAYBE 5 TIMES) UNTIL I DECIDED TO PARK IT AND CALL CHRYSLER. CALLED CHRYSLER AND THEY SAID IT HAD TO BE TOWED TO THE NEAREST DEALER. IT WAS PICKED UP...

WHILE DRIVING, THE ENGINE STOPS AND THE DASHBOARD AND SHIFTER LIGHTS START BLINKING. THE MESSAGE "VEHICLE MUST BE IN PARK TO SHIFT GEARS" DISPLAYS ON THE DASHBOARD. THIS IS INCREDIBLY DANGEROUS AND HAS HAPPENED 3 TIMES NOW. OUR FAMILY WAS ALMOST STRUCK BY ONCOMING TRAFFIC. UPDATED 11/9/2017*JS

WHILE DRIVING DOWN THE ROAD MY VEHICLE EXPERIENCED COMPLETE LOSS OF POWER. I HAD TO MANUALLY STEER IT TO THE SIDE OF THE ROAD. AFTER SEVERAL MINUTES IT RESTARTED AND RAN FINE. THIS HAPPENED RIGHT AT 6000 MILES AND AGAIN AT 6973 MILES, SAME SCENARIO WITH BOTH. THE DOORS AND RADIO IS ALSO ACTING ODD. I BELEIVE THERE IS SOME SORT OF ELECTRICAL ISSUE. BOTH TIMES BEFORE THE VEHICLE POWERED DOWN I WAS GOING 70 +MILES AN HOUR, HEAT CAME ALL THE WAY ON AND POWER SHUT DOWN. MY STAR # IS 1728582. CHRYSLER TOLD ME MAYBE I WAS DRIVING TO FAST???? VEHICLE US ONLY 3 MONTHS OLD. DEALERSHIP CONFIRMED THEY HAD ANOTHER PACIFICA IN THE SHOP FOR THE SAME REASON...UPDATED 11/07/17 *BF UPDATED 11/09/2017*JS

ON 6 DIFFERENT OCCASIONS MY 2017 CHRYSLER PACIFICA HAS SHUT DOWN WHILE DRIVING. THE CAR IS IN MOTION AND THE ENGINE TURNS OFF. THE SCREEN DISPLAYS "PUT CAR IN PARK AND PRESS START BUTTON". AT THIS POINT THE CAR IS COASTING ALONG THE ROAD. YOU HAVE TO ATTEMPT TO GET OFF THE ROAD AND PUT THE CAR IN PARK TO RESTART. THE CAR DOES RESTART, BUT THIS IS HIGHLY DANGEROUS. MY VEHICLE IS CURRENTLY AT THE DEALER WHERE I AM BEING TOLD THEY ARE UNABLE TO DUPLICATE THE ISSUE. ...UPDATED 10/25/17 *BF UPDATED 10/27/2017*JS

ALL WARNING LIGHTS STARTED FLASHING ON THE DASH. ENGINE AUTOMATICALLY CUT OFF IN THE MIDDLE OF THE ROAD. STARTED UP CAR AGAIN AND DROVE FOR A MILE THEN ENGINE CUT OFF AGAIN IN THE MIDDLE OF THE ROAD. TURNED IT ON ONE MORE TIME AND IT WOULD ONLY GO ABOUT 5 MPH WITH THROTTLE ALL THE WAY DOWN. ..UPDATED 10/25/17 *BF UPDATED 10/27/2017*JS

2017 PACIFICA TOURING-L ENGINE SHUTDOWN COMPLETELY WHEN DRIVING AT ABOUT 35-40 MPH ON A CITY STREET WHEN I SLOWED DOWN FROM 45 MPH. THE VAN IS LESS THAN A YEAR OLD AND HAS ABOUT 10000 MILES ON IT. SCREEN DISPLAYED MESSAGE 'SHIFT TO PARK AND RESTART VEHICLE'. I TRIED RESTARTING WITHOUT STOPPING THE CAR AS THERE WERE CARS BEHIND ME AND I SAW THE MESSAGE "TOO FAST TO SHIFT TO PARK" AND THE POWER STEERING WAS ALSO CUT OFF BECAUSE IT IS ELECTRONIC. I HAD TO PARK ON THE SHOULDER AND RESTART AFTER A COMPLETE STOP. CONTACTED MY CHRYSLER DEALER AND HE TOLD ME THAT UNLESS THERE IS A CODE NO DIAGNOSIS IS POSSIBLE. I'VE DROPPED MY CAR TODAY MORNING - NO UPDATES AS YET. UPDATED 10/25/17 *BF UPDATED 10/27/2017*JS UPDATED 12/04/17*BF UPDATED 7/20/18*JB *TR

9/16/17 WHILE DRIVING, THE UCONNECT SYSTEM AND INSTRUMENT PANEL SHUT OFF AND RESET AND THE PASSENGER WINDOW LOWERED. THE VEHICLE CONTINUED TO DRIVE NORMALLY. 9/20/17 WHILE DRIVING THE UCONNECT SYSTEM AND INSTRUMENT PANEL SHUT OFF AND RESET AND THE CAR SWITCHED FROM DRIVE TO PARK. I WAS IN SLOW TRAFFIC ON A TOWN STREET AND WAS ABLE TO SWITCH BACK TO DRIVE QUICKLY. UPDATED 10/25/17 *BF UPDATED 10/27/2017*JS

AFTER FOLLOWING GIVEN INSTRUCTIONS MY RADIO UCONNECT SYSTEM HAS BECOME NONFUNCTIONAL I HAVE BEEN TOLD BY THE MANUFACTURER I HAVE TO WAIT FOR AN UPDATE OR A FIX. IT HAS BEEN OVER A WEEK ALREADY...UPDATED 10/25/17 *BF UPDATED 10/27/2017*JS

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT TOOK THE VEHICLE TO THE SPORT DURST CHRYSLER DODGE JEEP DEALER (513 DURHAM-CHAPEL HILL BLVD, DURHAM, NC 27707; 919-724-4677) TO HAVE THE VEHICLE REPAIRED FOR A RECALL REGARDING THE DOOR LOCKS. THE VEHICLE WAS REPAIRED. SHORTLY AFTER THE REPAIR, THE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE CONTACT RETURNED THE VEHICLE TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE COMPUTER NEEDED TO BE REPROGRAMMED. THE COMPUTER SYSTEM WAS UPDATED. THE FAILURE RECURRED THREE MORE TIMES AND THE CONTACT RETURNED THE VEHICLE TO THE DEALER A TOTAL OF FOUR TIMES. THE CONTACT STATED THAT THE VEHICLE WAS PRESENTLY AT THE SAME DEALER, BUT THEY WERE UNABLE TO IDENTIFY THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE RECALL DETAILS WERE NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 23,600. ..UPDATED 10/30/17...

THE VEHICLE SUDDENLY APPEARED TO SHIFT INTO NEUTRAL, WHILE STILL IN "DRIVE", GOING APPROXIMATELY 40 MPH. THE ACCELERATOR WAS COMPLETELY UNRESPONSIVE AND DRIVER WAS UNABLE TO SHIFT INTO ANOTHER GEAR. THE VEHICLE REPEATEDLY SAID "NOT IN PARK" WHILE IN PARK, SHOWED THE REVERSE CAMERA WHILE IN DRIVE, AND WOULD NOT ACCELERATE WHEN IN DRIVE. FORTUNATELY THE DRIVER NOTICED THE CHECK ENGINE LIGHT HAD COME ON AND WAS PULLING INTO A GAS STATION WHEN THE UNRESPONSIVE ACCELERATOR OCCURRED, OTHERWISE A COLLISION WOULD MOST DEFINITELY HAVE HAPPENED. .UPDATED 10/25/17 *BF

MY TOUCH SCREEN IS UNRESPONSIVE THREE FOURTHS OF THE TIME THAT I TRY IT. YOU ARE GOING TO MAKE ME PUT A SPECIFIC DATE HERE BUT THAT DOES NOT APPLY BECAUSE IT'S BEEN SINCE THE BEGINNING AND HERE I AM AND IT RIGHT NOW AND IT'S DOING IT AGAIN.

SO MANY THINGS ARE DEFECTIVE ABOUT THIS VEHICLE. YESTERDAY THE ENGINE SHUT OFF WHILE I WAS DRIVING!..UPDATED 10/30/17 *BF UPDATED 11/13/2017*JS

WHILE STOPPED, THE VEHICLE LOST POWER AND DISPLAYED A MESSAGE "VEHICLE MUST BE IN PARK TO SHIFT" OR SOMETHING ALONG THOSE LINES. LUCKILY THE VEHICLE WAS STOPPED AND NOT MOVING WHEN IT LOST POWER. THIS IS VERY SERIOUS BECAUSE ALL PROPULSION FROM THE VEHICLE WAS LOST. THE CAR DID RESTART AFTER IT WAS SHIFTED INTO P AND THE START BUTTON WAS PUSHED (WITH A FOOT ON THE BRAKE). CHRYSLER HAS KNOWN ABOUT THIS ISSUE FOR MONTHS NOW VIA THE ONLINE FORUM DISCUSSING THE ISSUE AND APPEARS TO BE DOING NOTHING ABOUT IT PROACTIVELY AND IS CERTAINLY NOT COMMUNICATING ABOUT THE ISSUE WITH ITS CUSTOMERS. ....UPDATED 11/03/17 *BF UPDATED 11/07/2017*JS

CAR SHUT DOWN WHILE IN DRIVE, 5300 CURRENT MILES. I WAS DRIVING IN HEAVY TRAFFIC IN NYC AND CAR SHUT DOWN, EARLIER IN THE DAY I WAS AT A DEALERSHIP IN SAFFORD VA AND THEY PERFORMED SOFTWARE UPDATES BECAUSE THE DAY BEFORE IN FLORIDA WINDOWS OPENED AND CLOSED ON THEIR OWN IN THE FRONT PASSENGER SIDE, CLUSTER PANEL WENT ON AND OFF AND BATTERY LIGHT CAME ON. BATTERY MAINTAINED ITS 14 AMP CHARGE FOR THE NEXT 90 MILES I NEEDED TO REACH AUTOTRAIN IN SANFORD FLORIDA. I IMMIEDIATELY WENT TO SERVICE IN SAFFORD VIRGINIA AND THEY SAID IT WAS AN UP[DATE ISSUE. DROVE THE NEXT 260 MILES WITH NO ISSUE UNTIL IT SHUT OFF????..UPDATED 11/07/17 *BF UPDATED 11/9/2017*JS

I WAS DRIVING ON A HIGHWAY (WITH MY KIDS IN THE BACKSEATS) AND SUDDENLY (FOR NO REASON) THE VEHICLE LOST ALL ELECTRICITY (INCLUDING, POWER STEERING, ENGINE, HEADLIGHTS, DASHBOARD LIGHTING). THE DASHBOARD ONLY SAID "PUT CAR INTO PARK AND RESTART." THANKFULLY, I WAS ABLE TO PULL OVER PARTIALLY ONTO THE SIDE AND RESTART THE CAR AFTER IT WAS IN PARK. (THIS HAPPENED A SECOND TIME A FEW MINUTES LATER BUT IN THAT CASE THE ELECTRICITY CAME BACK ON ITSELF AFTER A FEW MOMENTS.) THIS WAS A SCARY AND DANGEROUS EXPERIENCE.....UPDATED 11/03/17 *BF UPDATED 11/09/2017*JS

WHILE DRIVING THE VEHICLE IT TURNS OFF AND COMES TO A COMPETE STOP. THE SCREEN ON THE DASH READS MUST PLACE PARK IN P TO START. I HAVE TO THEN PLACE THE CAR IN PARK TO START BACK UP AGAIN. THIS HAS HAPPENED 3 TIMES IN 3 MONTHS. THE VEHICLE LOSES ALL FORWARD MOTION AND SHUTS OFF. EVERY TIME IT HAS DONE IT IT HAS BEEN WHILE EXCELERATING FROM A STOP SIGN ON A CITY STREET. THE CAUSE OF THIS SEEMS TO BE WITH THE TRANSMISSION AS THE VEHICLE STUTTERS JUST BEFORE IT STOPS.....UPDATED 11/03/17 *BF UPDATED 11/9/2017*JS

THE MINIVANS ENGINE AND ALL ELECTRONICS WILL SHUT OFF WHILE IN DRIVE, WE LOSE POWER STEERING AND ARE PROMPTED TO SHIFT TO PARK AND RESTART, IT'S HAPPENED 3 TIMES SO FAR ONCE DRIVING 45MPH ON A CITY STREET, ONCE AT A RED LIGHT IN DRIVE ON A LARGER HIGHWAY AND ONCE IN PARK IN A PARKING GARAGE.. ....UPDATED 11/03/17 *BF UPDATED11/09/2017*JS

WINDOWS ROLL DOWN BY THEMSELVES VEHICLE IN PARK. ONE TIME VEHICLE PLACES SELF IN PARK WHEN BRAKING PULLING INTO A PARKING LOT. ONE OCCURRENCE, VEHICLE PLACED SELF IN PARK AND DIED IN STOP AND GO TRAFFIC ON INTERSTATE. HEATED SEATS WIRED BACKWARD.....UPDATED 11/03/17 *BF UPDATED 11/09/2017*JS

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE BACK UP CAMERA DID NOT CEASE TO FUNCTION EVEN AFTER BEING SHIFTED INTO DRIVE. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE ROUTE 1 CHRYSLER DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT NOTHING COULD BE DONE. THE MANUFACTURER INSTRUCTED THE CONTACT TO STOP CALLING AND PROVIDED CASE NUMBER: 31318899. THE FAILURE MILEAGE WAS APPROXIMATELY 16,000.