NHTSA Complaint #11062728 — 2017 CHRYSLER PACIFICA

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11062728
Vehicle 2017 CHRYSLER PACIFICA
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage 7,257 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

STOPED AT A TRAFFIC LIGHT, THE ENGINE AUTO SHUT OFF LIKE NORMAL AT A LIGHT, BUT WHEN GREEN LIGHT CAME AND GAS PEDAL WAS PRESSED, AN ALERT POPPED UP ON DASH SAYING PARKING WAS ENGAGED. PUT INTO PARK AND TRIED TO RELEASE PARKING BRAKE PARKING BRAKE ACTUALLY ENGAGED. COULD NOT DISENGAGE AFTERWARDS, FOOT BRAKE WAS HELD WHILE ATTEMPTING TO DISENGAGE PARKING BRAKE. TRIED TURNING VEHICLE OFF AND ON WITH NO RESULT 1ST TIME. WHILE ENGINE ON, TRIED TO RESET PARKING BRAKE AGAIN, HOLDING FOOT BRAKE, NO JOY. DRIVE SELECTOR WOULD NOT SWITCH TO NEUTRAL IN ORDER TO MOVE VEHICLE OFF ROAD. TURNED VEHICLE OFF AND ON AGAIN, THEN WAS ABLE TO RESET PARKING BRAKE TO OFF AND FINALLY PUT VEHICLE IN DRIVE.

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