2011 BMW 328I Electrical System Problems
122 NHTSA complaints on file
All Electrical System Complaints — Page 3
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. WHILE DRIVING, THE CONTACT NOTICED A BURNING ODOR AND SMOKE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER BECAUSE THE RECALL NOTICE STATED THAT PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THOMPSON BMW IN DOYLESTOWN, PENNSYLVANIA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AS I CAME TO A STOP AT A RED LIGHT THE SCREEN SHOWED RED SAYING TRANSMISSION ISSUES TAKE TO NEAREST REPAIR FACILITY ASAP I DROVE THRU INTERSECTION ABOUT 1000 FT MADE A U-TURN TO GET OFF ROAD TURNED CAR OFF FOR SAFETY AND CAR WOULD NOT RESTART HAD TO HAVE IT TOWED TO NEAREST DEALER WHERE I WAS INFORMED 4 DAYS LATER THAT THEIR DIAGNOSTICS SAID IT HAS HAD AT LEAST 2 FAULTS ON BATTERY AND POSSIBLY 3 FAULTS ON TRANSMISSION IT WILL COST $2500. PLUS TO REPAIR DEPENDING ON WHAT THEY FIND NOW MY ISSUE IS THAT I JUST PURCHASED THIS CAR 84 DAYS PRIOR TO THIS THINKING THAT ALL I'VE HEARD IS HOW GREAT A VEHICLE THESE ARE DEPENDABLE,SHARP,ETC. FOOLISH ME SINCE MY PURCHASE I HAD TO GET A NEW GAS CAP NO PROBLEM REPLACE FRONT BRAKES AND NOTICED THAT FRONT PASSENGER DOOR DOESN'T UNLOCK OR LOCK WITH...
I RECEIVED A POSTCARD IN THE MAIL INFORMING ME ABOUT A RECALL ON MY BMW. AFTER FOLLOWING THE SETS ON THE POSTCARD, I WAS DIRECTED TO CONTACT THE DEALERSHIP AND WHEN I CALLED THE DEALERSHIP THEY DID NOT HAVE A SOLUTION FOR MY RECALL, AND DIDN'T KNOW WHEN WHEN THEY WOULD HAVE A SOLUTION READY. VERY FRUSTRATING.
MY SON'S BMW (2011 BMW 328I XDRIVE) SPONTANEOUSLY COMBUSTED ON SEP 4 2017 WHILE HE WAS DRIVING BACK FROM WORK AT 4 AM ON SUNRISE HIGHWAY NY. LUCKILY HE NOTICED SPARKS AND SMOKE AND PULLED OVER AND GOT OUT. THE CAR FULLY BURNT WITHIN 30 MINUTES.
TAKATA RECALL: ALL BEGAN FROM PURCHASE 09/2013 HAD ENGINE BOLT FIXED ON RECALL, BUT SINCE SEVERAL ENGINE WORK PERFORMED DUE TO LOSS OF POWER WHEN DRIVING, HAD REPLACED COIL/TUNE UP DONE, SEVERAL GASKETS IN THE ENGINE HASD TO BE REPLACED BY BMW DEALER, AND DEALER CAN'T FIX VEHICLE FOR "SPUTTERING/BACK FIRING" WHEN SITTING AT LIGHT OR STATIONARY IT JUST STUTTERS. TIME TO TIME DRIVER WINDOW WILL NOT ROLL DOWN WHEN IN CAR. ALSO, THE SEAT BELT LIGHT CHIMES TO PUT SEAT BELT ON AND NO ONE IS IN PASSENGER SEAT. STEREO LIGHTS PIXELS BURNING OUT & SOUND FROM TIME TO TIME THE SPEAKERS HAS MUFFLED SOUND OR POOR QUALITY SOUND. BROUGHT CAR WITH 20,000 MILES AND NOW HAS 57,000 MILES AND ISSUES WITH ENGINE IS WAY TOO MUCH FOR LOW MILEAGE.
SMELL COMING FROM THE FRONT OF CAR. IT'S STRONG AT TIMES AND THEN GOES AWAY. A LITTLE SMOKE IN FRONT NEAR GOOD THEN GOES AWAY.
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V044000 (ELECTRICAL SYSTEM). THE VEHICLE WAS REPAIRED BY THE DEALER (LITTLE ROCK BMW IN LITTLE ROCK, AR). AFTER THE REPAIR, THE VEHICLE BEGAN EXPERIENCING A LOSS OF POWER. THE CONTACT CALLED THE DEALER BACK, BUT THE DEALER DID NOT TAKE RESPONSIBILITY FOR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT BACK TO THE DEALER. ADDITIONALLY, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V176000 (ENGINE AND ENGINE COOLING) AND 16V071000 (AIR BAGS). THE FAILURE MILEAGE WAS APPROXIMATELY 105,000. PARTS DISTRIBUTION DISCONNECT.
I HAD JUST LEFT MY HOUSE FOR WORK AND WAS A FEW MINUTES DOWN THE STREET AT A LIGHT WHEN I SAW WHITE SMOKE COMING FROM THE DASH/HOOD AREA. I PULLED OVER AND TURNED OFF THE CAR AND GOT OUT WITHIN SECONDS THE CAR WAS UP IN FLAMES. I COULD HEAR THE CAR TURNING ITSELF ON EVEN THOUGH IT WAS OFF AND I HAD THE KEYS. THE FIRE DEPARTMENT CAME. MY CAR LITERALLY BURNT TO THE GROUND. THEY SAID IT SEEMED LIKE AN ELECTRICAL PROBLEM. IF I WASN'T AT A STOP, OR IF I WAS ON THE FREEWAY THE CAR FILLED SO QUICKLY WITH WHITE SMOKE THAT I WOULDN'T HAVE BEEN ABLE TO SEE AND COULD HAVE CRASHED OR BEEN TRAPPED. BMW DID NOTHING AND TOOK NO RESPONSIBILITY. THEY TRIED TO OFFER ME A DISCOUNT TOWARDS A NEW BMW IF I SIGNED AN NDA. I KNOW SEE ALL THE NEWS...
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT STATED THAT THE VEHICLE RANDOMLY STALLED AND FAILED TO START SEVERAL TIMES WITHOUT WARNING. THE BATTERY WAS REPLACED BUT THE CONDITION PROGRESSED. THE CONTACT WAS NOT NOTIFIED; HOWEVER, THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V044000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE TO DETERMINE IF A DEALER WOULD SCHEDULE A RECALL REPAIR APPOINTMENT AND DIAGNOSE THE FAILURE TO PROVIDE A REPAIR SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. PARTS DISTRIBUTION DISCONNECT. UPDATED 06/23/17*LJ *AS
2011 328I WITH 53,500 MILES. ENGINE COLD START HESITATION WITH VIBRATIONS WHILE IDLING STATIONARY. TOOK VEHICLE IN TO DEALERSHIP TO DIAGNOSE ISSUE, OIL CHANGE. WAS TOLD THAT IT WAS THE ECCENTRIC SHAFT SENSOR/GASKETS, BATTERY TESTED LOW TO INCLUDE VVT SENSORS AND LEFT PAD BRAKE SENSOR DUE TO WIRE CUT. TOTAL COST $2300 DOLLARS. NEXT DAY, CONTINUED TO HAVE THE SAME PROBLEM. WENT BACK TO DEALER AND STATED THEY DIDN'T FIND ANY FURTHER ISSUES. DID RESEARCH INTO THE ISSUE WITH OTHER BMW OWNERS WHICH HAD THE VEHICLES SERVICED FOR REPLACEMENTS OF VANOS, MASS AIR FLOW SENSORS, ETC. THESE CODES WEREN'T SHOWING UP ON MY VEHICLE. DECIDED TO TAKE A LOOK AT MY ENGINE MYSELF AND NOTICED OIL LEAKING FROM THE VALVE COVER GASKET AREA AND COULD SEE OIL THAT HAD LEAK ON THE BOTTOM OF THE ENGINE BAY, NOW AT 60K MILES, TOOK IT IN EARLY FOR AN OIL CHANGE AND...
AC/HEAT BLOWER MOTOR AND FINAL STAGE UNIT, VEHICLE AT 5700 MILES BURNED OUT RESISTOR/HARNESS CONNECTIONS. WHILE IN MOTION, BLOWER SUDDENLY STOP AND SAW SMOKE COME OUT OF THE VENT WITH A BURNING SMELL DUE TO THE ELECTRICAL SHORTAGE. I IMMEDIATELY TURNED THE FAN SWITCH OFF. THE RESISTOR BURNED OUT AND FRAYED THE WIRES OF THE BLOWER MOTOR. RESEARCHED THE ISSUE AND THIS IS A COMMON PROBLEM TO THE 2013 AND EARLIER MODELS. DUE TO THIS ISSUE, THE MANUFACTURER CHANGED THEIR DESIGN/ HARNESS BUT DID NOT PERFORM A RECALL ON ANY VEHICLES. THIS ISSUE IS A SAFETY CONCERN DUE TO INTERNAL CABIN FIRES AND TOTAL VEHICLE LOSS DUE TO ELECTRICAL FIRES. I DID HAVE MY PARTS REPLACED AT MY OWN EXPENSE DUE TO VEHICLE OUT OF WARRANTY.
WE BOUGHT THE CAR LATE OCTOBER 2015. IN JUNE 2016 I PARKED IT IN A LOCKED GARAGE. THE NEXT MORNING I GOT IN IT AND THE VISOR WAS MELTED. AGAIN DECEMBER 27, 2016 I PARKED IT IN A LOCKED GARAGE AND WHEN I GOT IN IT, IT HAD LARGE BURN MARKS. APPROX 14 TO 18 INCHES LONG AND 1 1/2 WIDE. I TOOK IT TO BMW AND THEY TOLD ME WE DID IT. I TOLD HIM IF I WOULD HAVE PUT ANYTHING THAT HOT IN THE CAR THE LEATHER SEATS WOULD HAVE MELTED AND I WOULD HAVE BURNED MY HANDS. HE JUST BRUSHED US OFF. WE CALLED THE DEALER AND HE TOLD ME TO BRING IT BACK AND HE WOULD MAKE IT GOOD. HE TOLD US THE CAR HAD DEPRECIATED FROM $20K TO 8 TO 9K IN A YEAR AND WANTED TO SELL US ANOTHER $22K CAR. WE STILL OWE...
ENCLOSED LETTER.
IN MODELS EQUIPPED WITH A HEATED STEERING WHEEL, THE STEERING WHEEL THERMOSTAT VERY OCCASSIONALLY MALFUNCTIONS AND OVERHEATS. IT BECOMES VERY HOT, ALMOST TOO HOT TO TOUCH AND POTENTIALLY CAUSING BURNS. IT APPEARS POWER CYCLING THE SWITCH SEVERAL TIMES CAN RESOLVE THE ISSUE TEMPORARILY. HOWEVER, IT STILL CAN TAKE SEVERAL MINUTES TO COOL DOWN TO A SAFE OPERATING TEMPERATURE. OBVIOUSLY, THIS CAN BECOME VERY DANGEROUS WHEN OPERATING A VEHICLE, ESPECIALLY AT HIGHWAY SPEEDS.
THIS VEHICLE HAS STALLED NUMEROUS TIME WHEN DRIVEN (IN MOTION) AT LOW SPEED ON A CITY STREET. IT HAS HAPPENED AGAIN 2 DAYS AGO WHEN I WAS DRIVING (IN MOTION) AND TRIED TO MAKE A RIGHT TURN. THE ENGINE STOPPED AND THE STEERING WHEEL REFUSED TO TURN. I WOULD HAVE BEEN DEAD IF ANOTHER VEHICLE WAS COMING FROM THE OTHER SIDE OF THE ROAD. THIS VEHICLE WAS TAKEN TO A BMW DEALER'S SERVICE NUMEROUS TIME FOR THE EXACT SAME PROBLEM WHEN IT WAS UNDER MANUFACTURER WARRANTY BUT THE SERVICE AND BMW USA ALWAYS SAID THAT NONE OF THE OTHER CUSTOMERS HAVE EVER REPORTED THIS ISSUE AND THEY NEVER HEARD OF IT FROM ANOTHER CUSTOMER.
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT STATED THAT VEHICLE STARTED AUTOMATICALLY AND WHEN RUNNING FOR LONG PERIODS OF TIME, THE BATTERY WOULD FAIL AND CAUSED THE VEHICLE TO BECOME INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER AN UNKNOWN NHTSA CAMPAIGN RELATED TO THE LIGHTING OF THE VEHICLE HOWEVER, THE FAILURE RECURRED. IT WAS UNKNOWN IF THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,323.
TL* THE CONTACT OWNS A 2011 BMW 328I. WHILE DRIVING AT VARIOUS SPEEDS AND ATTEMPTING TO UTILIZE THE DEFROST TO CLEAR THE WINDSHIELD, THE DEFROSTER FAILED TO WORK. THE CONTACT ALSO NOTICED AN ABNORMAL BURNING ODOR IN THE VEHICLE. IN ADDITION, THE FRONT WINDOWS WOULD NOT ROLL UP OR DOWN INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING; HOWEVER THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.
THIS VEHICLE WAS PURCHASED USED AND BEFORE THE MANUFACTURER'S 50,000 MILE WARRANTY PERIOD EXPIRED. SINCE 1/2013, THIS VEHICLE HAS BEEN IN AND OUT OF THE SERVICE SHOP FOR IGNITION COIL ISSUES. SINCE JANUARY 2013, THIS VEHICLE HAS HAD 3 IGNITION COILS REPLACED, ONE DURING THE EXTENDED WARRANTY, ONE THAT I PAID FOR AND ONE THAT WAS COMPLETED GRATIS. MY CONCERN IS THAT THIS APPEARS TO BE SOME TYPE OF MANUFACTURER'S DEFECT AND I AM VERY CONCERNED ABOUT MY SAFETY. SO MUCH SO THAT I CONTACTED BMW NORTH AMERICA DURING THE WEEK OF DECEMBER 26, 2013 AND SPOKE WITH [XXX]. WHEN I ASKED TO SPEAK WITH THE PRESIDENT OF BMW NORTH AMERICA, I WAS TOLD BY [XXX] THAT THERE WOULD BE NO FURTHER ESCALATION BEYOND HER BECAUSE HER JOB WAS TO RESOLVE ISSUES AND SHE BASICALLY PUSHED MY CONCERN ASIDE AS THE WIND BLOWS LEAVES. THIS IS A MAJOR SAFETY ISSUE...
VEHICLE WAS DELIVERED ON 2/3/2011 AND HAS EXPERIENCED ONGOING & UNRESOLVED ELECTRICAL SHORTS, BATTERY DISCHARGE, FAILURES TO START, ERRONEOUS DOOR AJAR MESSAGES, SERVICE ENGINE SOON & ELECTRICAL MALFUNCTION MESSAGES LEAVING PASSENGERS STRANDED. VEHICLE TOWED TO DEALERSHIP(S) 2 TIMES. DATES/MILEAGE OF FAILURE(S): 19FEB2011 / 377 MILES, 18APR2011 / 2,336, 01JUN2011 / 3,816, 12 AUG 2011 / 4,690, 24OCT2011 / 6,867, 21OCT2011 / 6,943. FORMAL NOTICES SERVED TO BRAMAN BMW / MIAMI, SOUTH MOTORS / MIAMI & BMW CORPORATE / NJ TO REPAIR OR REPLACE VEHICLE HAVE GONE UNANSWERED. PENDING LEMON LAW / LEGAL ACTION CURRENTLY PENDING. *TR
Other 2011 BMW 328I Problem Areas
Engine
186 complaints
Engine And Engine Cooling
160 complaints
Air Bags
90 complaints
Unknown Or Other
43 complaints
Power Train
24 complaints
Fuelpropulsion System
19 complaints
Exterior Lighting
17 complaints
Seat Belts
12 complaints
Seats
11 complaints
Electronic Stability Control Esc
10 complaints
Steering
10 complaints
Engine And Engine Coolingexhaust Systememission Controlcrankcase Pcv
9 complaints
Structurebody
9 complaints
Vehicle Speed Control
9 complaints
Service Brakes
8 complaints
Visibilitywiper
8 complaints
Wheels
6 complaints
Air Bagssensoroccupant Classification
5 complaints
Electrical Systemwiringfront Underhood
5 complaints
Air Bagssensoroccupant Classificationfront Passenger
3 complaints
Tires
3 complaints
Engine And Engine Coolingengine
2 complaints
Engine And Engine Coolingenginecrankcamshaft Position Sensor
2 complaints
Visibilitydefrosterdefoggerhvac Systemfanmotor
2 complaints
Visibilitywindshield
2 complaints
Back Over Prevention Rearview System Braking
1 complaint
Electrical System Instrument Clusterpanel
1 complaint
Engine And Engine Coolingcooling System
1 complaint
Engine And Engine Coolingexhaust Systememission Controlgas Recirculation Valve Egr Valve
1 complaint
Equipmentelectricalnavigational Systemglobal Positioning System
1 complaint
Exterior Lightingturn Signal
1 complaint
Latcheslockslinkages
1 complaint
Latcheslockslinkagestrunk Lidlock
1 complaint
Structurebodydoor
1 complaint
Structurebodydoorhandleinterior
1 complaint
Suspension
1 complaint
Tirespressure Monitoring And Regulating Systems
1 complaint
Visibility
1 complaint
Visibilitydefrosterdefoggerhvac System
1 complaint
Visibilitysunmoon Roof Assembly
1 complaint