NHTSA Complaint #10985035 — 2011 BMW 328I

STRUCTURE:BODY issue reported to NHTSA

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Fire

Complaint Details

ODI Number	10985035
Vehicle	2011 BMW 328I
Component	STRUCTURE:BODY
Date of Incident	November 17, 2016
Date Filed	May 12, 2017
Mileage	40,000 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	NV

Consumer Description

I HAD JUST LEFT MY HOUSE FOR WORK AND WAS A FEW MINUTES DOWN THE STREET AT A LIGHT WHEN I SAW WHITE SMOKE COMING FROM THE DASH/HOOD AREA. I PULLED OVER AND TURNED OFF THE CAR AND GOT OUT WITHIN SECONDS THE CAR WAS UP IN FLAMES. I COULD HEAR THE CAR TURNING ITSELF ON EVEN THOUGH IT WAS OFF AND I HAD THE KEYS. THE FIRE DEPARTMENT CAME. MY CAR LITERALLY BURNT TO THE GROUND. THEY SAID IT SEEMED LIKE AN ELECTRICAL PROBLEM. IF I WASN'T AT A STOP, OR IF I WAS ON THE FREEWAY THE CAR FILLED SO QUICKLY WITH WHITE SMOKE THAT I WOULDN'T HAVE BEEN ABLE TO SEE AND COULD HAVE CRASHED OR BEEN TRAPPED. BMW DID NOTHING AND TOOK NO RESPONSIBILITY. THEY TRIED TO OFFER ME A DISCOUNT TOWARDS A NEW BMW IF I SIGNED AN NDA. I KNOW SEE ALL THE NEWS REPORTS AND WANTED TO MAKE SURE THIS WAS REPORTED. THIS HAPPENED IN 11/2016. I HAVE VIDEO AND PHOTOS

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